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Computer stopped working---need help! [resolved]


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#31
gmomof6

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something really weird is going on......

can this spyware 'copy' things like my earthlink connection icon??? I now have 2 earthlink icons at the bottom of my screen! When I was just at earthlink webmail, my browser got closed and i was not able to sign out of my web mail account. When I opened my broswer again, the two earthlink icons appeared at the bottom of my screen on the taskbar.

And, of course, my browser is constantly being taken over by some ad or a bunch of windows popping up......but i know that spyware dose that. I'm just wondering how those two earthlink icons got there-----should only be one.
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#32
admin

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This is quite strange. Let me consult with some others and I'll get back to you tomorrow. <_<
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#33
gmomof6

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well, the second earthlink is gone. no idea what that was. now i have a silver-colored search-type toolbar across the bottom of my screen right above my taskbar. i can close it but it keeps coming back at times.


here is my latest scan.....

hope i can get this fixed before my hubby comes home tomorrow...he doesnt like computers or me being on it........ <_<



Logfile of HijackThis v1.97.7
Scan saved at 5:14:42 PM, on 3/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\S3tray2.exe
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\rdrante\Boob army.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\CallWave\IAM.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\My Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [platformmode] C:\PROGRA~1\rdrante\Boob army.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.micr...b?1071105773625
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamp...55/sdcregie.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ances...ll/MFImgVwr.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfami...oads/MrSIDI.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.185
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#34
admin

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For some reason we're not making much progress here, they keep coming back. Let's try emptying your temp folder. On the Internet Explorer toolbar, select Tools -> Internet Options..., Select the General Tab, and under the Temporary Internet files heading click the Delete Files button.

Then try running Spybot S&D, fix all items in red, reboot and post a new log.
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#35
gmomof6

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i did what you said. when i ran spybot it found 148 things and fixed most of them but said there were some that couldnt be fixed until reboot. so i rebooted and scanned again and this time it found 6 things but it only could fix 3. The other 3 that it did not fix were called "peopleonpage". Any idea what that is??


here is my latest log....



Logfile of HijackThis v1.97.7
Scan saved at 9:28:28 PM, on 3/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\CallWave\IAM.exe
C:\My Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKLM\..\Run: [platformmode] C:\PROGRA~1\rdrante\Boob army.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.micr...b?1071105773625
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamp...55/sdcregie.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {75565ED2-1560-4F15-B841-20358DE6A0D1} (ImageControl Class) - http://content.ances...ll/MFImgVwr.cab
O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfami...oads/MrSIDI.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.185
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#36
admin

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Click Here to download TheKillbox. Extract TheKillBox.exe from the zip file and double click it to open it up. In the 'Enter Full Path and Filename to Delete' box, copy and paste the entry below, click 'Find and Kill This File':

C:\Program Files\rdrante\Boob army.exe

Click 'Exit' when done.

Note: If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run: http://download.broa...issingfiles.zip. Then try TheKillbox again.

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
O4 - HKLM\..\Run: [platformmode] C:\PROGRA~1\rdrante\Boob army.exe

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log. <_<

I really think this will be the last time... cross your fingers.
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#37
gmomof6

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oh, i sure hope so........

will do.

ill be back.........sorry it takes me so long to do this stuff. i just want to be absolutely careful so i dont do it wrong.
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#38
gmomof6

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oh dear
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#39
gmomof6

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oh my, what a mess I have!!! There is just more and more and more of this spyware on my computer!!!!!!

Since my last log post I went and updated and re-ran Adaware. Spybot. CWShredder, and then rebotted and ran Hijackthis.

There were over 200 things found and fixed/quaranteened!!!!!

Please help


Here is my latest log........

Logfile of HijackThis v1.97.7
Scan saved at 4:57:37 PM, on 3/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\S3tray2.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CallWave\IAM.exe
C:\My Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.micr...b?1071105773625
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamp...55/sdcregie.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.185
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#40
admin

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Your system's CLEAN <_<

How do you prevent spyware from being installed again? We strongly recommend installing SpywareBlaster and IE/Spyad.

Both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources.

IE/Spyad places over 4000 websites and domains in the IE Restricted list which will several impair attempts to infect your system.

More info and download is available at:
SpywareBlaster: http://www.javacools...areblaster.html
IE/Spyad: http://www.staff.uiu...es/resource.htm
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#41
gmomof6

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Huh????????????????????????

That is impossible??????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My computer is still EXACTLY THE SAME as it has been for over a week since the spyware blast4ed my computer!!!!! Th eonly thing different is that now there is a LOT MORE spyware!!!! It still come sup with the "allaboutsearching.com" page which redirects to http://about:blank/; Ads still pop up anytime; the strange icones are still on my desktop; my computer is still horrendously slow; more spyware shows up in my log and results of scans before I 'fix' them that I've never seen before.....etc etc etc


It isn't clean....it is still a mess..........


help..............................
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#42
admin

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Sorry, sorry, sorry! I shouldn't try doing two things at once. <_< I missed two very obvious entries...

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
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#43
gmomof6

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Whew, I thought there for a minute that my computer had something unheard of!!!


I felling like just sitting and crying.........this is absolutely maddening!!!!!!!!!!!!!!!


I did as you said. Nothing changed. It made no difference whatsoever.



Here's my new log...........

Logfile of HijackThis v1.97.7
Scan saved at 7:59:34 PM, on 3/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\S3tray2.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\CallWave\IAM.exe
C:\WINDOWS\System32\svchost.exe
C:\My Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.micr...b?1071105773625
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamp...55/sdcregie.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.185
  • 0

#44
gmomof6

gmomof6

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HI,

This is a living nightmare!!!!!!!!!!!!!!!!!!

I have been going from one forum to another for the past 10 DAYS trying to get help and NOTHING is helping. Everyone tells me to do the same stuff....run adawre, run spybot, run cwshredder, reboot, use Hijackthis, post log.........

I have been doing this over and over and over and over and over for 10 days........it does not help. They all find things. They all fix what they find. I reboot. And the spyware is right there...........running those things makes absolutely no difference whatsoever in my computer. My computer is exactly the same as it was 10 days ago when the spyware blasted it.

The ONLY things that 'have' changed after running all those dozens and dozens of times is that:

1. Deleting the strange icons that were put on my desktop finally worked. They have not returned the last few times I started my computer.

2. I now am able to click on the things that are in my taskbar at the bottom of my screen, which did not work at first.


That's it!!!!!!!!!!!!!!!!!! Please someone help me get this stuff off of my computer. I am at my wits end.....


I ran all the things once again...........

here is my latest log file........
(Please do not tell me my computer is ok....it isn't ok. It's just like it has been for 10 days.......I could just cry........


Logfile of HijackThis v1.97.7
Scan saved at 11:40:46 PM, on 3/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\WINDOWS\System32\S3tray2.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\CallWave\IAM.exe
C:\My Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://allaboutsearc...p://about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\kwlau70i.slt\prefs.js)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BlockTracker] c:\hp\bin\BlockTracker.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Internet Answering Machine.lnk = C:\Program Files\CallWave\IAM.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg...t/c381/chat.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.micr...b?1071105773625
O16 - DPF: {1DF36010-E276-11D4-A7C0-00C04F0453DD} (Stamps.com Secure Postal Account Registration) - https://secure.stamp...55/sdcregie.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave....DL_DownLoad.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CS3\Services\VxD\MSTCP: NameServer = 207.69.188.185
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.185
  • 0

#45
admin

admin

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My best guess is that you're simply reinfecting yourself. See this excellent and well traveled article:

A frequently heard question is  "how on earth did I get infected with all that spyware in the first place?"

Well, you usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

1) Watch what you download!
Many freeware programs, and P2P programs like Grokster, Imesh, Kazaa and others are amongst the most notorious, come with an enormous amount of bundled spyware that will eat system resources, slow down your system, clash with other installed software, or just plain crash your browser or even Windows itself.

2) Go to IE > Tools > Windows Update > Product Updates, and install ALL Security Updates listed.
It's important to always keep current with the latest security fixes from Microsoft.
Install those patches for Internet Explorer, and make sure your installation of Java VM is up-to-date. There are some well known security bugs with Microsoft Java VM which are exploited regularly by browser hijackers.

3) Go to Internet Options/Security/Internet, press 'default level', then OK.

Now press "Custom Level."

In the ActiveX section, set  the first two options ("Download signed and unsigned ActiveX controls)  to  'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to  'disable'. 

Now you will be asked whether you want ActiveX objects to be executed and whether you want software to be installed.
Sites that you know for sure are above suspicion can be moved to the Trusted Zone in Internet Option/security.

So why is activex so dangerous that you have to increase the security for it?
When your browser runs an activex control, it is running an executable program.  It's no different from doubleclicking an exe file on your hard drive.
Would you run just any random file downloaded off a web site without knowing what it is and what it does?

And some more advice:

4) Install Javacool's SpywareBlaster:
http://www.javacools...areblaster.html

It will protect you from all spy/foistware in it's database by blocking installation of their ActiveX objects.

Download and install, download the latest updates,  and you'll see a list of all spyware programs covered by the program  (NOTE: this is NOT spyware found on your computer)
Press "select all",  then "kill all checked", and you're done.
The spyware that you told Spywareblaster to set the "kill bit" for won't be a hazard to you any longer.
Although it won't protect you from every form of spyware known to man, it is a very potent extra layer of protection.
Don't forget to check for updates every week or so.

Let's also not forget that SpyBot Search and Destroy has the Immunize feature which  works roughly the same way.
It can't hurt to use both.

5) Another brilliant program by Javacool we recommend is SpywareGuard. http://www.wildersse...ywareguard.html

It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware! And you can easily have an anti-virus program running alongside SpywareGuard.
It now also features Download Protection and Browser Hijacking Protection! 

6) IE-SPYAD puts over 5000 sites in your restricted zone,  so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
http://www.staff.uiu...rce.htm#IESPYAD

Finally,  after following up on all these recommendations,  why not run Jason Levine's Browser Security Tests. They will provide you with an insight on how vulnerable you might still be to a number of common exploits.
http://www.jasons-to...rowserSecurity/

Take a deep breath. Read the article. Follow the recommendations. When finished, we'll clean your log again. <_<
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