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Desktop Icons & Taskbar Missing [RESOLVED]


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#46
Atribune

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and whats on the startup tab?
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#47
newportnews

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RUNDLL32
DirectCD
iTouch
navapw32
EM_EXEC
EngUtil
Stopzilla
SNDMon
realsched
tbctray
THGuard
ctfmon
MsnMsgr
Adobe Reader Speed Launch
Microsoft Office
5-1-25-351 (webdialer)
5-1-26-48 (webdialer)
FWlink
MotiveSB
spykiller
The associated domain name has probavly been reserved by a cliet from
The site you have requested doesn't exist
WebRebates0
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#48
Atribune

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Ok run msconfig again and click on services tab. Check the hide microsoft services again. Next uncheck everything else.

Do the same thing on the startup tab. Then click apply and then ok. When asked to reboot Click ok

Then let me know if you have your icons back.
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#49
newportnews

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YES!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have icons and taskbar back.

The System Config Utility box is also open when it stated up.
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#50
Atribune

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Ok this is gonna take a long time but needs to be done so we know what caused the problem.

Go through each service 2 at a time and recheck them then click apply then ok. Allow the machine to reboot. This will let us know which program is causing the problem.

After you have restarted all the services, do the same for the startups. By process of elimination we will be able to see which program is doing it. Then we can proceed to fix or remove the corrupt application.

Make sure you know which 2 you start each time and dont do more then 2 it'll help keep guessing down to a minimum.
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#51
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OK------------thanks-------------will post later on tonight once I run through everything
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#52
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All righty----------

It looks as though the pop-up blocker I subscribed to a couple of years ago is the problem. Under "Services" "STOPzilla Local Services" would prevent the taskbar and icons from displaying.
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#53
Atribune

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Ok please uninstall it and delete its folder. After you have done that you can try reinstalling it and see if the problem comes back. If it does look for a different pop up blocker.
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#54
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OK------------

I uninstalled STOPzilla and deleted the folder--------

I checked the box, in msconfig, normal start up and it started up just fine.

I'm not going to bother with re-installing it to verify it was the problem.

Thank you very much.
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#55
John_L

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Well I'm glad that got sorted out, Atri is one of our very best and we owe him a big thanks for stopping by :)

Everything else seems in order, so i would have to say your log is clean, Congrats!!!!! :tazz:
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#56
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Thank you very much to you, John and also you, Atri.

A donation is on it's way----------------

Hopefully, I won't need your services again :tazz:
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#57
John_L

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Well feel free if you do, were always around somewhere.

Now for my final words of wisdom.

Since your issues have been addressed and you are ready to travel the net again, I will just give you a few ideas on how to stay safe out there. Best of all these programs are all readily available on the net for free :tazz:

To reduce the potential for spyware infection in the future, I strongly recommend installing SpywareBlaster and SpyWareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs. SpywareBlaster will prevent spyware from being installed and consumes no system resources. SpywareGuard offers realtime protection from spyware installation attempts.

More info and download is available at:

Spyware Blaster Spyware Guard

Might I suggest the following Free Spyware programs for added security, you can download them at the following links. These programs work great for detection:

Ad-aware SE--Adaware Tutorial

Spybot S&D--Spybot Tutorial

Antiviruses play an important role in keeping your computer safe and worry free while using the net. *NOTE* Only one antivirus must be allowed to run on your computer, as having two or more running can and will cause conflicts.

AVG Avast

Firewalls are also a must in any good prevention :

Zone Alarm Sygate Kerio

There are different browsers available on the net, other than Internet Explorer, we believe!! these are better for security purposes :

Firefox Opera

You must stay on top of your updates at all times, for the above mentioned applications.

It is vitally important to stay on top of your critical updates provided by microsoft.

This can be accessed by going to Windows Updates and following the prompts.

To add to the performance of your computer, i suggest a weekly maintenance program. Run this tool. Ccleaner

Lastly a second opinion on the Antivirus that you have chosen. I suggest running these online virus scans periodically, just to make sure that the av is doing a proper job, of keeping you safe :

Rav Online Scan Housecall Online Scan Panda Activescan

Housecall Java Online Scan<---For those who use Firefox

And finally a little Posted Image How did I get infected in the first place ? (by Mr. Tony Klein and dvk01)

Good luck and safe surfing :)
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#58
John_L

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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