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Can't download Windows Updates


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#16
DangerousThing

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:tazz: Thanks for the suggestion. I went to the site, followed the steps and ran the scan. There was no indication of any progress during the scan however. By this I mean no "Total scanned" or "Infected files" percentages or numbers were displayed as they were during the scan on my other machine while running same.

I did receive a congratulatory message stating that no viruses were found, but am still unable to download any updates from the Windows Update site.

Just for kicks, this is the guts of the IE message I get when cancelling the hanging download window in Windows Update:


IEXPLORE caused an invalid page fault in
module RPCRT4.DLL at 0177:7fbd0894.
Registers:
EAX=043c0207 CS=0177 EIP=7fbd0894 EFLGS=00010212
EBX=043bc0cc SS=017f ESP=043bbeec EBP=043bc0dc
ECX=770f4438 DS=017f ESI=00000484 FS=5d7f
EDX=bff76855 ES=017f EDI=770f454e GS=0000
Bytes at CS:EIP:
ff 30 ff 75 d4 8d 85 1c fe ff ff 50 e8 cb 0b 00
Stack dump:
043bc3e4 00000000 00000000 043bc034 01dfeb5c 00000000 00000000 01b028cd 00000000 01df8100 01dfeb5c 00000001 00000000 00000000 0051478c 00000000
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#17
wannabe1

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DangerousThing...

Follow the instructions in this Microsoft Article to extract and/or replace the missing or corrupt file on your machine.

wannabe1
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#18
DangerousThing

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Thanks. The article is calling for an IE disc. Can I use my Win98 install disc?
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#19
wannabe1

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DangerousThing...

Yes, use the Win 98 install cd.

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#20
DangerousThing

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:tazz: Sorry I've been away at work. I am unable to browse to or locate the "ie_s3.cab" file on my Win98 install disc per the articles instructions....
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#21
wannabe1

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DangerousThing...

When you go to Add/Remove Programs in Control Panel, is Q810847 the Q_____ that you mention in your earlier post?

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#22
DangerousThing

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Q890923 is the only Internet Explorer program shown
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#23
wannabe1

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DangerousThing...

Do you now or have you ever used earthlink?

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#24
DangerousThing

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No
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#25
DangerousThing

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Having just completed a Bit Defender scan this AM, I do have an identified virus that was not deleted, quarantined or moved.

C:\WINDOWS\Application Data\tizupd.bin=> (nsis o)=>zlib_nsis0002 Infected Trojan.Downloader.3219.A

Any relevance to my current woes?
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#26
wannabe1

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DangerousThing...

Any relevance to my current woes?

Very possibly. It might be a good idea to take a trip through the G2G Malware Forum would help. Just follow the steps listed on the page from the link, particularly those on the Start Here link at the top of the page. This can help you clear most of your problems by yourself. If you still have problems after that, post a HiJackThis log there for the specialists to work with.

Then post back here and we'll try a few more procedures.... :tazz:

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#27
DangerousThing

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I am fairly familiar with the Malware forum. I posted ther yesterday and refreshed it today, and have not received any response.....
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#28
DangerousThing

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Hi again. Still no response to my post in the Malware section. I am not used to being totally ignored in this manner. My problem still exists. Any suggestions with regard to getting help in that area?
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#29
wannabe1

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Good Morning DangerousThing...

Two to three day waits in the Malware Forum are common as they are sooooo busy in there. Have you replied to your log? If you have, it has likely been overlooked as it shows a reply. If you haven't replied and it has been three days since you posted, post a reply to This Thread following the instructions in the first post.

Let me know when the experts reply and post me a link to your topic there so I can track your progress.

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#30
DangerousThing

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How does one "post a link"?
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