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I've got a couple of issues...not sure where to start to fix them.


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#16
emeraldnzl

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Strange, Microsoft updates don't usually result in the BSOD.

I wonder if something is corrupted somewhere.

Lets see if running chkdsk will help.

Please run chkdsk.

Go to Windows XP chkdsk for some helpful instructions.
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#17
Jenn511b

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Now that I've run the chkdsk, is there something else I need to do? It took quite a while to finish, and once it did, it rebooted fine, but I'm still getting the OneNote2007 error box at start-up.
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#18
emeraldnzl

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Hello Jenn511b,

I think your machine is clean of malware.

However you still have a problem with OneNote2007 at start-up.

I think this is a technical issue and outside my expertise.

However before we clean away the tools we have been using and I send you to the XP tech people lets try this:

Open Microsoft Word

Go to Help > Detect & Repair > Check the appropriate box/boxes and Click Start

You may be prompted for your Office CD so it is helpful to have it handy.

Detect and Repair will automatically find and fix errors in all Office Files.

Come back and tell me if there is any change.
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#19
Jenn511b

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Okay, I ran the Office Diagnostic Tool, and it found no issues.

Thank you for all your help, it does seem that the internet connection is better, the main issue I have now is just the random freezing up and sporadic rebooting on it's own.
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#20
emeraldnzl

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random freezing up and sporadic rebooting on it's own


Hmm...that worries me. I wonder if we are missing something.

Think we better have another check.

Please download ComboFix from one of these locations:

NOTE: If you are guest watching this topic. ComboFix is a very powerful tool. The disclaimer clearly states that you should not use it without supervision. There is good reason for this as ComboFix can, and sometimes does, run into conflict on a computer and render it unusable.

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a new HijackThis log.
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#21
Jenn511b

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ComboFix 09-01-21.04 - Jennifer 2009-01-27 17:14:50.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1448 [GMT -6:00]
Running from: c:\documents and settings\Jennifer\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Webroot AntiVirus with AntiSpyware *On-access scanning disabled* (Updated)
FW: Webroot Internet Security Essentials *disabled*
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2008-12-27 to 2009-01-27 )))))))))))))))))))))))))))))))
.

2009-01-26 20:03 . 2009-01-26 20:03 <DIR> d-------- c:\documents and settings\Jennifer\Application Data\Windows Search
2009-01-26 17:56 . 2009-01-26 17:56 <DIR> d--h----- c:\windows\PIF
2009-01-26 16:31 . 2009-01-26 16:31 <DIR> d-------- c:\documents and settings\Jennifer\Application Data\Windows Desktop Search
2009-01-26 16:29 . 2008-03-07 11:02 192,000 --------- c:\windows\system32\dllcache\offfilt.dll
2009-01-26 16:29 . 2008-03-07 11:02 98,304 --------- c:\windows\system32\dllcache\nlhtml.dll
2009-01-26 16:29 . 2008-03-07 11:02 29,696 --------- c:\windows\system32\dllcache\mimefilt.dll
2009-01-24 21:33 . 2009-01-24 23:35 250 --a------ c:\windows\gmer.ini
2009-01-24 13:28 . 2009-01-24 13:28 <DIR> d-------- C:\rsit
2009-01-24 13:28 . 2009-01-26 00:44 <DIR> d-------- c:\program files\trend micro
2009-01-24 13:20 . 2009-01-24 13:20 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-01-24 13:20 . 2009-01-24 13:20 <DIR> d-------- c:\documents and settings\Jennifer\Application Data\Malwarebytes
2009-01-24 13:20 . 2009-01-24 13:20 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-01-24 13:20 . 2009-01-14 16:11 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-24 13:20 . 2009-01-14 16:11 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-01-24 13:19 . 2009-01-24 13:20 2,737,800 --a------ c:\program files\mbam-setup.exe
2009-01-23 18:05 . 2009-01-23 18:15 <DIR> d-------- c:\program files\Friendbar
2009-01-21 13:22 . 2009-01-21 13:22 <DIR> d-------- c:\documents and settings\Guest\Application Data\Webroot
2009-01-19 17:36 . 2009-01-19 17:36 <DIR> d-------- c:\program files\Microsoft
2009-01-19 17:34 . 2009-01-19 17:34 <DIR> d-------- c:\windows\system32\GroupPolicy
2009-01-19 17:34 . 2009-01-26 16:31 <DIR> d-------- c:\program files\Windows Desktop Search

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-01-27 22:09 --------- d-----w c:\documents and settings\All Users\Application Data\avg8
2009-01-27 22:08 325,128 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-01-27 22:08 107,272 ----a-w c:\windows\system32\drivers\avgtdix.sys
2009-01-27 07:03 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-01-26 00:47 --------- d-----w c:\program files\Lavasoft
2009-01-26 00:47 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2009-01-26 00:45 --------- d-----w c:\program files\Paint.NET
2009-01-26 00:44 --------- d-----w c:\program files\Spybot - Search & Destroy
2009-01-26 00:44 --------- d-----w c:\documents and settings\All Users\Application Data\Viewpoint
2009-01-26 00:44 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-25 07:59 --------- d-----w c:\documents and settings\Jennifer\Application Data\U3
2009-01-20 23:57 --------- d-----w c:\program files\wildblue
2009-01-17 08:27 --------- d-----w c:\program files\Google
2009-01-14 05:05 --------- d-----w c:\documents and settings\Jennifer\Application Data\Move Networks
2009-01-01 08:30 --------- d-----w c:\documents and settings\Jennifer\Application Data\uTorrent
2008-12-25 18:58 164 ----a-w C:\install.dat
2008-12-17 22:31 --------- d-----w c:\program files\Java
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-11-13 23:11 1,553,272 ----a-w c:\windows\WRSetup.dll
2008-04-03 21:28 1,630,151 ----a-w c:\program files\Setup_AltoMP3Gold.exe
2007-12-27 20:03 2,377,626 ----a-w c:\program files\wildblue.zip
2007-12-27 19:03 14,651,472 ----a-w c:\program files\SpySweeperRegSetup_EN.exe
2007-06-02 20:21 21,407,888 ----a-w c:\program files\avg75free_467a1008.exe
2005-12-13 08:07 2,855,080 ----a-w c:\program files\aawsepersonal.exe
2007-12-20 16:30 76 --sh--r c:\windows\CT4CET.bin
2008-10-02 22:58 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008100220081003\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\BackupIconOverlayId]
@="{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}"
[HKEY_CLASSES_ROOT\CLSID\{2EE61E5C-8F94-4AAB-8A80-D2A8CD1FEDAD}]
2008-11-13 17:04 238968 --a------ c:\program files\Webroot\Spy Sweeper\Backup\CtxMenu_1_0_0_10.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-12-20 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-07-09 851968]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-06-06 8429568]
"nwiz"="c:\windows\system32\nwiz.exe" [2007-06-06 1626112]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-06-06 81920]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-28 36864]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-07-03 1228800]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-05-09 1392640]
"SigmatelSysTrayApp"="c:\windows\stsystra.exe" [2007-07-09 405504]
"KADxMain"="c:\windows\system32\KADxMain.exe" [2006-11-02 282624]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-04-16 184320]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-20 1838592]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2007-05-24 17920]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-03-28 413696]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-01-27 1601304]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-17 136600]
"SpySweeper"="c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe" [2008-11-13 6273400]
"NVHotkey"="nvHotkey.dll" [2007-06-06 c:\windows\system32\nvhotkey.dll]

c:\documents and settings\Jennifer\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk.disabled [2008-02-14 947]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-12-20 50688]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-05-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2008-05-26 304128]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-01-27 16:08 10520 c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WRConsumerService]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe"
"RoxioDragToDisc"="c:\program files\Roxio\Drag-to-Disc\DrgToDsc.exe"
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"c:\\Program Files\\uTorrent\\uTorrent.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2008-08-09 29808]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-05-12 325128]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-05-12 107272]
R3 OEM02Afx;Provides a software interface to control audio effects of OEM002 camera.;c:\windows\system32\drivers\OEM02Afx.sys [2007-12-20 141376]
R3 OEM02Dev;Creative Camera OEM002 Driver;c:\windows\system32\drivers\OEM02Dev.sys [2007-12-20 235648]
R3 OEM02Vfx;Creative Camera OEM002 Video VFX Driver;c:\windows\system32\drivers\OEM02Vfx.sys [2007-12-20 7424]
R4 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [2008-07-03 903960]
R4 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [2008-07-03 298264]
R4 WRConsumerService;Webroot Client Service;c:\program files\Webroot\Spy Sweeper\WRConsumerService.exe [2008-11-04 1086840]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{78e2bd95-d472-11dd-a24a-001d09aed37c}]
\Shell\AutoRun\command - G:\LinksysConnectPC.exe
.
Contents of the 'Scheduled Tasks' folder

2009-01-27 c:\windows\Tasks\wrSpySweeper_L682DCEC5D84741F98697F43757F82074.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-11-13 17:11]

2009-01-27 c:\windows\Tasks\wrSpySweeper_L682DCEC5D84741F98697F43757F82074.job
- c:\program files\Webroot\Spy Sweeper\SpySweeperUI.exe [2008-11-13 17:11]

2009-01-27 c:\windows\Tasks\wrSpySweeper_L682DCEC5D84741F98697F43757F82074.job
- C:\ [2009-01-27 17:16]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{9A05C602-D252-443A-9997-E86A99B610E2} - (no file)
HKCU-Run-Aim6 - (no file)


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2071220
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: wildblue.net\myaccount
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-01-27 17:18:59
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\WLTRYSVC.EXE
c:\windows\system32\BCMWLTRY.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\nvsvc32.exe
c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\program files\Webroot\Spy Sweeper\SpySweeper.exe
c:\windows\system32\searchindexer.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\AVG\AVG8\avgcsrvx.exe
c:\windows\system32\rundll32.exe
c:\windows\system32\rundll32.exe
.
**************************************************************************
.
Completion time: 2009-01-27 17:24:06 - machine was rebooted
ComboFix-quarantined-files.txt 2009-01-27 23:24:03

Pre-Run: 83,794,014,208 bytes free
Post-Run: 83,962,265,600 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

201 --- E O F --- 2009-01-14 01:04:46
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#22
Jenn511b

Jenn511b

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Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:21 PM, on 1/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\explorer.exe
C:\Program Files\trend micro\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2071220
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [NVHotkey] "C:\WINDOWS\system32\rundll32.exe" nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [OEM02Mon.exe] "C:\WINDOWS\OEM02Mon.exe"
O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] "C:\WINDOWS\system32\WLTRAY.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] "C:\WINDOWS\stsystra.exe"
O4 - HKLM\..\Run: [KADxMain] "C:\WINDOWS\system32\KADxMain.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] "C:\Dell\E-Center\EULALauncher.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx...owserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 10359 bytes
  • 0

#23
emeraldnzl

emeraldnzl

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  • GeekU Moderator
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Hi Jenn511b,

Couple of questions:

Since we carried out that Office repair are you still having the Onenote error thing?

Can you tell me a little more about this random freezing. Does it happen often? Or just after you open a new program for example?

Same questions for the sporadic starting of your machine. Is it after an update for example?
  • 0

#24
Jenn511b

Jenn511b

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Yes, I'm still getting the OneNote2007 thing upon startup. The past few times I've gotten it, I've just cancelled the box. I did run an MSCONFIG and went to my Startup processes, and it's listed in the list as "common startup". And I forgot to mention this last night, but I'm also getting a box upon Startup, telling me that "To free up disk space, Outlook Express can compact messages. This may take up to a few minutes." I did that a couple of times but now I think it may be some kind of error.

As for the freezing up and sporadic rebooting, I don't run a lot of programs at all, mainly I just use Outlook for my email, and the Internet on a daily basis. I tend to go to the same websites daily, message boards, I check my Facebook page periodically throughout the day, but I can just be reading something and all of the sudden the screen will go black and it will reboot. Or if I leave the room for a few minutes I've come back and it will be frozen and I have to turn it off. Sometimes just clicking from one tab to another in my IE will freeze it up.

I noticed all of this started after I did an automatic update with several different updates. I haven't changed anything else recently except things I've done from here.
  • 0

#25
emeraldnzl

emeraldnzl

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  • 20,051 posts
Hi Jenn511b,

Lets try a general clean up and system file repair.

Some of these might take a bit of time to do but unless you have done them recently it will be good for your computer if nothing else.

If you don't already have it please download ATF Cleaner by Atribune.
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

Next

Please run System File Checker, to make sure your protected files are not corrupt.

The scan will automatically replace any corrupt files that it finds.

Click Start
Select Run
At the prompt type sfc /scannow Please note that there is a single space between sfc and /scannow.

Typing this will start the program, and a box should appear telling you how much longer the process should take.

Sometimes the scan will prompt you for your Windows XP disc upon starting the scan. if this happens please make sure that you can view protected files:
My Computer
Tools
Folder Options
View
"Uncheck" Hide protected operating system files.

Then rerun the scan. If this still asks you to put in your windows XP CD, and you do not have the CD (If you bought it preinstalled) post back for more tips, otherwise enter Windows CD.

Once the scan is complete:

Check your Windows Updates! After using the File Protection Service, you might need to reapply some updates.

After that please reboot.

Also, please rehide the protected files:
My Computer
Tools
Folder Options
View
"Check" Hide protected operating system files.

Finally

Click on Start > Accessories > Tools > System Tools > Disk Defragmenter and click on the defragmenter button.

Note: If you haven't done this before it may take a very long time to complete its task.

I don't think all this will fix the OneNote error (although you never know) but lets see if it helps with the other things.

So when it is all finished please post a fresh HijackThis log and tell me if there has been any change in your computers performance.
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#26
Jenn511b

Jenn511b

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Okay, I did all of the above, and below is the latest HiJackThis log. There was one new Windows Update that I had to download and install [Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x86]. One question about the Microsoft Windows Recovery Console from the Combofix above. Should I still be seeing MWRC as an option to choose on bootup? I noticed it when I had to reboot after doing the Windows Update. It was a DOS screen with 2 choices to choose from, Microsoft Windows Recovery Console or Windows XP Professional (which was highlighted), and the countdown only gave me a couple of seconds to move to one or the other. I left it on Windows XP Prof. obviously, but I just wanted to make sure that MWRC option was supposed to be showing up still.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:57:13 AM, on 1/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\trend micro\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=2071220
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [NvCplDaemon] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] "C:\WINDOWS\system32\nwiz.exe" /installquiet
O4 - HKLM\..\Run: [NVHotkey] "C:\WINDOWS\system32\rundll32.exe" nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] "C:\WINDOWS\system32\RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [OEM02Mon.exe] "C:\WINDOWS\OEM02Mon.exe"
O4 - HKLM\..\Run: [Dell QuickSet] "C:\Program Files\Dell\QuickSet\quickset.exe"
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] "C:\WINDOWS\system32\WLTRAY.exe"
O4 - HKLM\..\Run: [SigmatelSysTrayApp] "C:\WINDOWS\stsystra.exe"
O4 - HKLM\..\Run: [KADxMain] "C:\WINDOWS\system32\KADxMain.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ECenter] "C:\Dell\E-Center\EULALauncher.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AVG8_TRAY] "C:\PROGRA~1\AVG\AVG8\avgtray.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [ctfmon.exe] "C:\WINDOWS\system32\ctfmon.exe"
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk.disabled
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx...owserPlugin.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn...ro.cab56649.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. (www.webroot.com) - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Webroot Client Service (WRConsumerService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe

--
End of file - 10494 bytes
  • 0

#27
emeraldnzl

emeraldnzl

    GeekU Instructor

  • GeekU Moderator
  • 20,051 posts

I just wanted to make sure that MWRC option was supposed to be showing up still.


Yes it should be there. It is a good idea to have it on your computer. Having it there gives you another recovery option in the event of serious problems occurring with your machine.

Now lets see if we can remove that OneNote annoyance.

Please download the OTMoveIt3 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    :processes
    explorer.exe
    
    :files
    C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    
    :commands
    [purity]
    [emptytemp]
    [start explorer]
    [Reboot]
  • Return to OTMoveIt3, right click in the "Paste Instructions for Items to be Moved" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.
  • 0

#28
Jenn511b

Jenn511b

    Member

  • Topic Starter
  • Member
  • PipPip
  • 24 posts
========== PROCESSES ==========
Process explorer.exe killed successfully.
========== FILES ==========
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll unregistered successfully.
C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll moved successfully.
========== COMMANDS ==========
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS01130544-1DF2-4FEA-8EDD-49B605C8E03B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS0301AAB5-168E-4D7C-A1C9-214ACED118D2.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS03295B46-3312-435E-A2E5-967D30BC1FFF.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS046795DA-88BD-435F-B656-F804F6DF201B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS04A5946D-0A81-478D-A88C-68659CFB6B9D.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS055DBB72-F63C-448E-B6AE-1D4B7E4C1BC3.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS06834004-0AD1-4FE3-A8E8-0447F950C73C.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS08CD3A5A-B1BE-4096-B933-630863E18A0A.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS0978F9C5-D8B2-4823-B252-FE35C014955F.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS0D35BC40-1C71-46CE-8217-F12C6FBCFC41.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS0D4A9E72-1623-459A-8C19-E1EA0563C4B1.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS11297D4F-2858-4ADA-A0A1-2E4BCACBD20B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS13D75392-92AC-4D4B-B946-1F87EF0925BD.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS159BA7E7-7656-4BD1-9030-1354049E2BA4.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS173E5449-40F5-4FD9-AE39-452A7F3D7AE5.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS1F474AB6-D15F-43BC-991D-065476ABB8A3.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS22A00435-EED1-456C-A6B5-ADD1CE33F34E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS2544564D-A6E6-4283-B9B7-7341CF9B2006.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS2889AA45-173E-4318-8B90-31BF80BBEB10.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS2D06210D-E08D-4CEF-B178-5A210CE860D1.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS310CC7AD-041E-41F5-AC97-11486318BCD1.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS39759162-BD8B-4C8C-8902-3DD9DB273CFB.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS417F3F70-0D3D-4A50-B194-61AB7EF901C9.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS449D5CAA-6156-45AC-BBC5-85397D3FE386.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS46E5CE44-7820-444E-A104-7E77688B1109.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS4D865CF1-439D-4A24-B2A5-EBAE4AB8478E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS509B8A1D-CA6F-46EE-B6A5-0F2F3BCE4828.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS52020C17-1A36-4604-93EC-C2D61EC9D650.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS52D8110C-B519-40AF-8A56-2B4D35D9E73E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS54D9B42A-4F2F-4051-B603-08DBBCD3DD64.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS559C9797-4DF2-4341-8422-601D3B7254F2.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS57FB74D8-D1F8-40D8-A695-32F7928269F4.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS59B3703E-6F51-4610-9447-700E068C9DB0.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS5AB23466-B32E-4D19-9641-C4F5B48A69A4.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS5B97377F-5203-4CDA-8E4C-F4B83B169868.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS61720635-46EF-44D8-9B80-30D515063343.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS6D6AF432-958A-4477-B9CB-DD5B6861D300.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS6EF169DF-C974-42B0-AF29-36ECCFF99CEE.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS73B64331-23DE-4002-B19F-A4CEC2E08571.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS757FF3A2-1AAE-4035-92C4-F729A8D17F89.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS75C89561-C96C-492B-8868-5ED8FDB6D8D6.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS767E2EB6-122B-439A-887E-585DD80753B6.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS76A796E2-0378-4605-AF32-66D24DAF24DE.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS819540C5-90DD-4B0E-8B9E-192D92229BFC.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS81DCF973-6512-44E1-9150-8EAD5DA7598E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS83B0F34D-E9DC-46D3-9CA4-E2D347A55278.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS83C87EE9-D7F7-4B88-A227-8EE06A08B3BD.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS865F9EBF-4564-4120-9F5C-561BBB4FAAE9.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS8749C3A2-5E73-41E1-9F14-79379C08F505.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS88B74FBB-F8A0-479D-A6A2-B0B7FFFF1615.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS898BE815-46CD-42C9-BF89-7163839B0DE4.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS8F3C9DE7-ED6A-4B2F-B31D-016E8D9957AD.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS9218C3B8-0BB1-4664-904C-BB930AB7E6D4.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS9306AB36-4E33-4059-8BAE-243407EAC651.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS997326C1-C80D-4B31-AD36-301107D461AB.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS9D7CA135-8734-40F7-9524-A11388C64C54.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMS9EC78FFE-A44A-4C61-B60E-1BDEA928B4F6.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSA1B79280-69EB-4FD2-B4F5-71700ED91F52.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSA3BA9549-2D91-470E-88D1-7B6B19648F9C.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSA3FBB53F-A3B5-4138-B43B-F511DB261580.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSA70D83FA-AEF3-4064-B402-22685919D655.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSA93534C0-0521-4EEE-83E7-9E310777EB09.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSAA3452E0-9440-48E9-8587-472A72FE392D.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSB073852F-561E-4B31-B718-4A058BCEE14C.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSB13D42A0-255A-4C02-86F5-6DC2C2BF3E39.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSB2B723DB-BE26-4582-8398-63FA38B5D122.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSB3D624F3-F19C-443C-A1FA-DA3B835542EB.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSB54C55D7-94B9-4FD7-91AE-79F460E2744A.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSB721C7F6-1B07-4C07-9904-FAE56AE979D0.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSC1214015-F675-4E62-9D0F-34A8096F6472.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSCAAFC789-2026-4FAF-BCD1-8445914E37C3.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSCADC7F83-BC23-410F-B838-073F696AFE18.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSCB429519-11D6-4B33-8943-063E891A665C.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSCBE51BA4-0561-4411-9BCD-72802C699795.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSCC243441-F6FE-4794-B501-5650DDDEDC35.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSCD6F9CEC-D416-43BE-A0B8-A561B49CFC67.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSCECE4ED2-44AF-43FC-B00C-8FB6FE33C34B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSD04F3B32-D46B-42F3-B377-7980E13C2C4B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSD3672A98-4572-4FF7-838B-13A488D0E0C5.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSD5414169-9FC4-4EAB-B3AD-CCB894893CFE.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSD7E87432-06C2-48BC-A8F6-7F249AF3C463.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSD93851A5-6F5A-4B44-BE57-E1219E56CF2A.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSDBE1BD8D-08B5-4F60-ACAE-35DB312410AB.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSDE08025C-DD18-4BC9-BF04-051AE899690E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSE6819047-76FB-4B8F-A3B3-DB26B24F57ED.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSE6CA0F5C-02D2-48AC-B85C-D827BFBF28BE.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSE7AB5682-0684-41C7-8C92-190113EE005D.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSE835541B-103C-4E43-B385-332710309A50.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSEA5AD411-3E88-4F44-92AA-2B19773ECA78.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSEB24BD25-58AA-43BA-8F1D-D89FFC2F5B02.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSEC543407-E484-47C4-B1A8-9DD20EE51836.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSEF17A1AD-37A0-403C-A172-33119AA3FCDE.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF0300044-C476-44AB-95F1-9256C277ECAF.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF11BE9CE-EF60-4A1D-AA65-C846D47874B6.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF2B5FBEF-28C0-4C7D-AFF8-14BC1812EA7B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF49AE221-2DB9-40A1-A101-F17364430C2A.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF77DC9F4-1407-4370-81D0-18AAB08F4DBF.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF7885844-A734-4C98-A983-97C7381A89AF.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF80A71DD-D8D6-4C56-B650-8529DD41C2BA.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSF8A1F7F8-9781-4F8C-BA41-92A52395755B.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSFA1DA0FA-5EFC-40D5-AF12-6E61155EB091.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSFBF39912-AC94-4603-846C-3715C9DB4BAB.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSFD3717BB-337D-4CD4-A346-5D906F99BD9E.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\wrstemp\SSMSFE8F06E0-ADA6-467F-8B89-FB4DA786E90D.tmp scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\Perflib_Perfdata_7f8.dat scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
Temp folders emptied.
Explorer started successfully

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 01282009_160500

Files moved on Reboot...
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File C:\WINDOWS\temp\wrstemp\SSMS01130544-1DF2-4FEA-8EDD-49B605C8E03B.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS0301AAB5-168E-4D7C-A1C9-214ACED118D2.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS03295B46-3312-435E-A2E5-967D30BC1FFF.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS046795DA-88BD-435F-B656-F804F6DF201B.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS04A5946D-0A81-478D-A88C-68659CFB6B9D.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS055DBB72-F63C-448E-B6AE-1D4B7E4C1BC3.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS06834004-0AD1-4FE3-A8E8-0447F950C73C.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS08CD3A5A-B1BE-4096-B933-630863E18A0A.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS0978F9C5-D8B2-4823-B252-FE35C014955F.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS0D35BC40-1C71-46CE-8217-F12C6FBCFC41.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS0D4A9E72-1623-459A-8C19-E1EA0563C4B1.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS11297D4F-2858-4ADA-A0A1-2E4BCACBD20B.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS13D75392-92AC-4D4B-B946-1F87EF0925BD.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS159BA7E7-7656-4BD1-9030-1354049E2BA4.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS173E5449-40F5-4FD9-AE39-452A7F3D7AE5.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS1F474AB6-D15F-43BC-991D-065476ABB8A3.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS22A00435-EED1-456C-A6B5-ADD1CE33F34E.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS2544564D-A6E6-4283-B9B7-7341CF9B2006.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS2889AA45-173E-4318-8B90-31BF80BBEB10.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS2D06210D-E08D-4CEF-B178-5A210CE860D1.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS310CC7AD-041E-41F5-AC97-11486318BCD1.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS39759162-BD8B-4C8C-8902-3DD9DB273CFB.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS417F3F70-0D3D-4A50-B194-61AB7EF901C9.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS449D5CAA-6156-45AC-BBC5-85397D3FE386.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS46E5CE44-7820-444E-A104-7E77688B1109.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS4D865CF1-439D-4A24-B2A5-EBAE4AB8478E.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS509B8A1D-CA6F-46EE-B6A5-0F2F3BCE4828.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS52020C17-1A36-4604-93EC-C2D61EC9D650.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS52D8110C-B519-40AF-8A56-2B4D35D9E73E.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS54D9B42A-4F2F-4051-B603-08DBBCD3DD64.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS559C9797-4DF2-4341-8422-601D3B7254F2.tmp not found!
File C:\WINDOWS\temp\wrstemp\SSMS57FB74D8-D1F8-40D8-A695-32F7928269F4.tmp not found!
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#29
emeraldnzl

emeraldnzl

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Hi Jenn511b,

Time for another report from you on what is happening with your computer.

How are things now?
  • 0

#30
Jenn511b

Jenn511b

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Okay,progress report :)

So it's been okay, my internet's been kind of lagging, but I think it has to do with the weather here right now. It's been fairly windy, and pretty overcast today/tonight and we're on satellite internet, and it affects the speed a bit sometimes. As far as performance, I just rebooted to see if that OneNote2007 thing popped up on startup again, and it did. I'm also getting a new startup Windows Search program that I don't think I've been getting before the last updates I did. I don't really like it though, it seemed to slow down my startup progress, so is it something I need to keep or can I uninstall it without a problem?

I looked in my programs list and that OneNote2007 thing that keeps popping up is listed in my Startup programs, if I delete it from the Startup would that mess anything up? I did some googling of it and it seems like that is kind of common. I found several threads for the same type error, and leading to sluggish slow computers. But no remedy to get rid of it permanantly or fix it.

So far though, no random reboots or freeze ups....knock on wood. Of course as soon as I write that it hasn't done it, it will :) *knocks on wood*
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