[jllaz]

There is only one restore point from 11-20-2009 Windows update. Also when it shows the disks ready to restore it shows a "Boot(X:)" not including the quotation marks. This disk is not in the selected restore point. is this right?

[Advertisements]

It does show drive X, but the C drive should be selected by default.

Please don't use that restore point.
Exit the System Restore wizard and select Startup Repair from the menu.
If you're inclined to do so, view the details of the repair operation when done (might want to write it down if anything of note) then click finish and restart.

[noahdfear]

It does show drive X, but the C drive should be selected by default.

Please don't use that restore point.
Exit the System Restore wizard and select Startup Repair from the menu.
If you're inclined to do so, view the details of the repair operation when done (might want to write it down if anything of note) then click finish and restart.

[jllaz]

Message from starup repair,If you have recently attach a divice to this computer etc.

[noahdfear]

Is that it? I can't conclude anything from just that - details are important
Exactly what happens and what is the result when attempting logon?
Not that it should matter, but you did remove the flash drive?

[jllaz]

I'm sorry, I thik the rest of the message said: such a camera. If this message continues to appear contact your system administrator. And yes is the answer to your question. I've been doing that for a while, to transfer the logs to my desktop so I can do the attachments. But that was before you got me going with the internet. After that I have not used it.

[noahdfear]

OK, I take it Startup Repair has made no difference and you still hang at a blank screen after selecting the account to logon to.
Do an F8 startup and try the following options, in the order given, to see if any of them get you successfully logged on.

Safe Mode
Enable low-resolution video
Disable Driver Signature Enforcement
Last Known Good Configuration

[jllaz]

Noah,I have logged in in Safe Mode with network that seems to work as before.

[noahdfear]

Great! Please try the Enable low-resolution video to see if normal mode works.

[jllaz]

can you walk me thru thouse steps. I don't know how to do it.

[jllaz]

Noah, please disregard the last two posts. I enable low resolution and was able to reboot in Normal Mode. As of now everything seems to be back the way it was.

[noahdfear]

Great!
First, see if you can create a System Restore point, and an Erunt backup.
Don't use the sysrestorepoint.exe utility - do it via the Start Menu

Start>All Programs>Accessories>System Tools>System Restore

When you run Erunt, right click and select Run as Administrator

[jllaz]

I was not able to do the restore point, I followed the path and it did start working, it took a while for the allow or denied screen to appear. I allowed it to run but stop functioning after a couple of minutes. ERUNT run fine.

[noahdfear]

Download driver_service_info and run it.
Press S then Enter for a Services report.
Press B then Enter for both.
When prompted, press N then Enter to skip LoadOrderGroup info.
Copy the contents of the log that opens and paste it in a reply here.

[jllaz]

Report:

edit - log attached

Attached Files

•  driver_service_info.txt   37.68KB   209 downloads

[noahdfear]

I don't see anything that would suggest a problem with services. Please restart the computer and attempt normal logon. If necessary, use low-resolution mode.
I'd like you to logon to the Administrator account and try once again to set a System Restore point.