[happyrock]

and by checkSur do you the update readiness tool?

yep

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Sorry Happyrock.... wasn't sure and tried running the straight SP1 and got the error below....
And again I don't understand what you wanted me to post as there weren't any entries that said, "can't fix"...
I will go and try running the readiness tool now.... Thanks....

[Niki McKnight]

Sorry Happyrock.... wasn't sure and tried running the straight SP1 and got the error below....
And again I don't understand what you wanted me to post as there weren't any entries that said, "can't fix"...
I will go and try running the readiness tool now.... Thanks....

[Niki McKnight]

There are two different downloads for update readiness tools...
(I'm running Vista, (home premium, with no service packs installed, 32bit)


The one I have download and have tried is:
Windows6.0-KB947821-v7-x86.msu

I just went to double check and saw this one:
Windows6.0-KB947821-v4-x86.msu

[Niki McKnight]

I'm downloading and going to try the second, as I think the first may have required that I already have a service pack installed??? If, it fails I will try the other one again... Sorry for all my crazy...=~)

[happyrock]

I'm downloading and going to try the second, as I think the first may have required that I already have a service pack installed??? If, it fails I will try the other one again... Sorry for all my crazy...=~)

the first one you tried is for windows 7...
you want the vista x86

Edited by happyrock, 15 March 2010 - 11:22 AM.

[Niki McKnight]

I tried both installation packages and the errors are as shown below:

[happyrock]

go to C:\Windows\WindowsUpdate.log and look for the most recent entry.
If you find just too many entries just delete that WindowsUpdate.log and try installing the updates again.

Now open the newly re-created WindowsUpdate log file and have a look at its contents. The warnings will probably appear as

WARNING: Failed to find updates with error code XXXXXXXX.
copy and paste the error codes back here...

Edited by happyrock, 15 March 2010 - 11:49 AM.

[Niki McKnight]

I don't have the folder you indicated....(and no files on my system are hidden....) So, I instead went control panel/admin/events.... and saved windows logs setup errors to a txt file and they are as follows:

Level Date and Time Source Event ID Task Category
Error 3/15/2010 1:17:42 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 3/7/2010 5:16:26 AM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Users\Nichole\AppData\Local\Temp\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 3/5/2010 3:19:17 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Security Update for Windows (KB971468)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Users\Nichole\AppData\Local\Temp\Windows6.0-KB971468-x86.msu"" "")"
Error 3/5/2010 3:16:46 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Security Update for Windows (KB978251)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Users\Nichole\AppData\Local\Temp\Windows6.0-KB978251-x86.msu"" "")"
Error 3/1/2010 3:11:10 AM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/28/2010 11:47:24 PM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147942487 ""The parameter is incorrect."" (Command line: """"C:\Windows\System32\wusa.exe"" "")"
Error 2/28/2010 11:46:09 PM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147942487 ""The parameter is incorrect."" (Command line: """"C:\Windows\System32\wusa.exe"" "")"
Error 2/28/2010 8:08:34 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/28/2010 4:42:22 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/28/2010 12:09:42 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/28/2010 11:48:55 AM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/28/2010 11:31:13 AM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2147500034 ""No such interface supported"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/12/2010 1:38:26 AM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2149875732 """" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/10/2010 3:29:03 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 3221225477 """" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/10/2010 3:08:05 PM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147943484 ""This service cannot be started in Safe Mode"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/10/2010 3:08:01 PM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147943484 ""This service cannot be started in Safe Mode"" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/10/2010 1:35:42 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 3221225477 """" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/10/2010 1:32:10 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 3221225477 """" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/10/2010 1:27:25 PM Microsoft-Windows-WUSA 3 None "The Windows update ""Hotfix for Windows (KB947821)"" could not be installed because of an error: 2149875732 """" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 2/10/2010 1:10:52 PM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147943458 ""The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Downloads\Software\Windows6.0-KB947821-v7-x86.msu"" "")"
Error 11/23/2009 9:37:50 AM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147943458 ""The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."" (Command line: """"C:\Windows\system32\wusa.exe"" ""C:\Users\Nichole\AppData\Local\Temp\Windows6.0-KB928439-x86.msu"" "")"
Error 11/23/2009 9:37:01 AM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147943458 ""The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."" (Command line: """"C:\Windows\System32\wusa.exe"" ""C:\Users\Nichole\AppData\Local\Temp\MATS-Temp\Windows6.0-KB928439-x86.msu"" /Quiet /norestart"")"
Error 11/23/2009 9:37:01 AM Microsoft-Windows-OcSetup 4 None "The Windows component could not be configured because of an error: 256 """" (Command line: """"C:\Windows\System32\ocsetup.exe"" MicrosoftWindowsPowerShell /norestart /quiet"")"
Error 11/23/2009 9:37:01 AM Microsoft-Windows-OcSetup 3 None "The Windows component ""MicrosoftWindowsPowerShell"" could not be configured. The component installer returned an error: 2148204800 ""No signature was present in the subject."" (Command line: """"C:\Windows\System32\ocsetup.exe"" MicrosoftWindowsPowerShell /norestart /quiet"")"
Error 7/29/2009 11:32:33 PM Microsoft-Windows-WUSA 3 None "The Windows update could not be installed because of an error: 2147943458 ""The service cannot be started, either because it is disabled or because it has no enabled devices associated with it."" (Command line: ""wusa.exe /quiet /norestart e:\26ca1bf73df4c11b9f48a0b791fffe\ie8.msu"")"
Information 11/5/2008 2:25:36 PM Microsoft-Windows-WUSA 2 None "The Windows update ""Update for Windows (KB948610)"" was successfully installed. (Command line: """"C:\Windows\system32\WUSA.exe"" ""C:\Users\Nichole\AppData\Local\Temp\dotnetfx3530729.01\1033\dotnetmsp\x86\NetFX3.0-KB948610-v6001-x86.msu"" /quiet /norestart"")"
Error 11/5/2008 2:25:36 PM Microsoft-Windows-WUSA 4 None "The Windows update Update for Windows (KB948610) requires reboot. (Command line: """"C:\Windows\system32\WUSA.exe"" ""C:\Users\Nichole\AppData\Local\Temp\dotnetfx3530729.01\1033\dotnetmsp\x86\NetFX3.0-KB948610-v6001-x86.msu"" /quiet /norestart"")"
Information 11/5/2008 2:22:41 PM Microsoft-Windows-WUSA 2 None "The Windows update ""Update for Windows (KB948609)"" was successfully installed. (Command line: """"C:\Windows\system32\WUSA.exe"" ""C:\Users\Nichole\AppData\Local\Temp\dotnetfx3530729.01\1033\dotnetmsp\x86\NetFX2.0-KB948609-v6001-x86.msu"" /quiet /norestart"")"
Error 11/5/2008 2:22:38 PM Microsoft-Windows-WUSA 4 None "The Windows update Update for Windows (KB948609) requires reboot. (Command line: """"C:\Windows\system32\WUSA.exe"" ""C:\Users\Nichole\AppData\Local\Temp\dotnetfx3530729.01\1033\dotnetmsp\x86\NetFX2.0-KB948609-v6001-x86.msu"" /quiet /norestart"")"

Edited by Niki McKnight, 15 March 2010 - 12:08 PM.

[Niki McKnight]

However I did find this: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Report0f5a754e

???

Edited by Niki McKnight, 15 March 2010 - 01:39 PM.

[happyrock]

did you ever make a Vista recovery/repair disc
if not do a search on your computer for recdisc.exe

[Niki McKnight]

No, I didn't make a recovery disc.... Or maybe I did, but jeez, honestly it'd take me days to find it...
I do have a friend's Vista disk, but hers is Vista Basic with SP1, where mine is Vista Home Premium...
Is there a certain file I'm missing?
(searching for file now....)

[Niki McKnight]

Sorry, no such file anywhere...=~(

[happyrock]

go to Windows Update and check for updates....don't get any... just see what it says you need...
and get a screenshot for me...

Edited by happyrock, 16 March 2010 - 08:10 AM.

[Niki McKnight]

Good Morning Happyrock!

Here you go....=~)

[happyrock]

morning Niki...
try again but this time view update history and get a screenshot of that

Edited by happyrock, 16 March 2010 - 08:47 AM.