[Bismillah]

this microsoft fixit is not for this computer

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It should do as I have 7 (nearly the same as Vista) OK try this page

[Essexboy]

It should do as I have 7 (nearly the same as Vista) OK try this page

[Bismillah]

'This troubleshooter does not apply to this computer'

what ones whould i click a i am currently getting that

[Essexboy]

All of those are current for Vista http://support.micro...and_folder_diag

[Bismillah]

same problem

[Essexboy]

This does not make sense, as that was the Vista page... It has reached the stage now where a re-install is the only remaining option I am afraid

[Bismillah]

How would i do this?

[Essexboy]

Do you have the windows disc - or is there a recovery partition on the computer ?

What is the make and model of your computer ?

[Bismillah]

No windows disc and it is a Lenovo T400

[Bismillah]

http://shop.lenovo.c...d/t-series/t400

http://www.foundem.c...inkPad_T400.jsp


Im not sure why the laptop is so expensive on the internet i payed £400 for it

Edited by nortan360, 19 March 2011 - 02:59 PM.

[Essexboy]

OK it is a matter of finding the recovery partition on this system.. Information is sparse to say the least

Could you press blue ThinkVantage button and let me know what options are displayed

[Bismillah]

[attachment=48500:Capturebluee.PNG]

[Essexboy]

OK select Security Protection and recovery and let me know the options available there. There should be two or three options the one we are looking for is non destructive recovery

[Bismillah]

back up my data
restore my data
manage passwords
protect my hard drive

[Essexboy]

Ok after following the IBM labyrinth I think I have found it

Could you go through the instructions on this page again let me know if the options are available