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Slow, crashing processes and freezing internet - Refer from Malware


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#16
rshaffer61

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OK now I need to see how much space we are dealing with on your main drive.

Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#17
Bismillah

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Here it is

Attached Thumbnails

  • Hard drive.JPG

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#18
rshaffer61

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Still at 10% so you are not out of the danger zone yet.

Next step is using the Add\Remove Programs in the Device Manager to uninstall programs you don't use anymore or don't need.

What I would suggest is Uninstalling All Programs you don't need or don't want anymore through Add/Remove Programs

Do this by going to

Start and then to Control Panel
Click Add/Remove Programs
Carefully choose the program(s) you don't need
Click on each Program then click Change/Remove and Follow the Uninstall Instructions

You may be prompted to Restart your computer.
Restart once you have all the programs you don't need uninstalled.
Be careful not to remove anything needed by your computer, some of which you may be unfamiliar with the name,

Also any data that can be moved that you still need access to like Office documents can be moved over to the external hard drive.
Please let me know if I can answer any further questions you may have as I am always happy to assist.
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#19
Bismillah

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Im not sure what i should or should not remove there is alot of updates for the same things.
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#20
rshaffer61

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The updates will be removed when you remove the actual program.
If you want you can get a screenshot or screenshots of everything that shows in your Add\Remove Programs and I will take a look and see what you can or suggest what to remove.
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#21
Bismillah

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Here is everything from a previous DDS Log

Update for Microsoft Office 2007 (KB2508958)
Access Help
Acrobat.com
Action Replay Code Manager
Adobe Acrobat 4.0
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.1)
Adobe Shockwave Player 11.5
aerosoft's - Brighton-Portsmouth
Akamai NetSession Interface
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
ATI Uninstaller
avast! Free Antivirus
BlackBerry Desktop Software 6.1
Blockyard
Bonjour
BYOB
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Dutch
CCC Help English
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Portuguese
CCC Help Spanish
CCC Help Swedish
CCleaner
Cheat Engine 5.6.1
Class_50_Content_Update
Client Security - Password Manager
Conexant 20561 SmartAudio HD
CraftBukkit v8.2
Drag-to-Disc
DriverMax 5
Dropbox
EB Brighton Belle (Sound Set) 1.00
EpicBot
EPSON Printer Software
EPSON Scan
ESET Online Scanner v3
Europa Universalis III
Eurostar for MSTS v2.1
File Type Assistant
FileHippo.com Update Checker
FinalTorrent 2011
Firebird 2.5.0.26074 (Win32)
GlassFish Server Open Source Edition 3.0.1
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Help Center
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947789)
iCloud
IconChanger
InstallIQ Updater
Intel PROSet Wireless
Intel® Management Engine Interface
Intel® PROSet/Wireless WiFi Software
InterVideo Register Manager
InterVideo WinDVD
iTunes
Java Auto Updater
Java DB 10.5.3.0
Java™ 6 Update 26
Java™ 7
Java™ SE Development Kit 6
Java™ SE Development Kit 6 Update 23
Java™ SE Development Kit 7
Junk Mail filter update
Just Great Software EditPad Lite 6.7.1
JV1 Jet Test Vehicle for MSTS v1.0
Lenovo Fingerprint Software
Lenovo Hard Drive Quick Test
Lenovo Registration
Lenovo System Interface Driver
Lenovo System Toolbox
Lenovo Welcome
Lint Remix for MSTS v1.0
Malwarebytes' Anti-Malware version 1.51.2.1300
ManyCam 2.4 (remove only)
Message Center
Message Center Plus
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Multi-Targeting Pack
Microsoft Age of Empires II
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Help Viewer 1.0
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2008 R2 Management Objects
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP2 ENU
Microsoft SQL Server System CLR Types
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Train Simulator
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C# 2010 Express - ENU
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
mIRC
Mobile Broadband Connect
MobileMe Control Panel
Mozilla Firefox (3.6.13)
MSI to redistribute MS VS2005 CRT libraries
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MySQL Connector Net 5.2.5
MySQL Connector/Net 5.0.8
MySQL Connector/ODBC 5.1
NavyFIELD NorthAmerica
NDS Xploder Gamesaves
NetBeans IDE 6.9.1
NetBeans IDE 7.0.1
No-IP DUC
Notepad++
NS DD-AR for MSTS v1.2
NS Mat'54 for MSTS v1.6
On Screen Display
OpenAL
PakkISO 0.4
Panda USB Vaccine 1.0.1.4
Pando Media Booster
Presentation Director
Product Recovery Disc Burning Utility
Productivity Center Supplement for ThinkPad
Puran Defrag Free Edition 7.3
PX Profile Update
QuickTime
REACTOR
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
RealUpgrade 1.1
Registry patch for Windows Vista USB S3 PM Enablement
Registry patch of Changing Timing of IDLE IRP by Finger Print Driver for Windows Vista
Registry Patch of Enabling Device Initiated Power Management(DIPM) on SATA for Windows Vista
Registry patch to improve USB device detection on resume from sleep for Windows Vista
Rescue and Recovery
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.02
RICOH R5U230 Media Driver ver.2.02.02.01
Roblox
Roblox for LENOVO
Roxio Activation Module
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Creator Business Edition
Roxio Express Labeler 3
RS2Bot
SAM Broadcaster v4
SaveVid Plug-in
SBITS
Scratch
SD40-2_Content_Update
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB2251487)
Security Update for Microsoft Visual C# 2010 Express - ENU (KB2251489)
Service Pack.090811.001 for Queens Town (Battersea) 1.00
Service Pack.090811.002 for (North Croydon Area) 1.00
Shockwave
ShortKeys Lite
Sid Meier's Civilization III: Complete
Sid Meier's Civilization V
Skins
SmartFTP Client
SmartFTP Client 4.0 Setup Files (remove only)
Sonic CinePlayer Decoder Pack
Sonic Icons for Lenovo
Speccy
Star Wars - Battlefront II
Star Wars: Empire at War Gold
Steam
TeamSpeak 3 Client
TeamViewer 6
The Hat 2.3
ThinkPad EasyEject Utility
ThinkPad FullScreen Magnifier
ThinkPad Hotkey Features Setup
ThinkPad Mobility Center Customization
ThinkPad Modem Adapter
ThinkPad Power Management Driver
ThinkPad Power Manager
ThinkPad UltraNav Driver
ThinkPad UltraNav Utility
ThinkVantage Access Connections
ThinkVantage Active Protection System
ThinkVantage Productivity Center
ThinkVantage Status Gadget
TortoiseSVN 1.6.15.21042 (32 bit)
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Verizon Wireless BroadbandAccess Self Activation
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU
Wallpapers
Windows Driver Package - AuthenTec Inc. (ATSwpWDF) Biometric (10/02/2008 8.1.2.37)
Windows Driver Package - Intel (e1yexpress) Net (08/22/2008 9.52.10.1001)
Windows Driver Package - Intel (iaStor) hdc (02/11/2009 8.8.0.1009)
Windows Driver Package - Intel hdc (02/20/2008 6.9.1.1001)
Windows Driver Package - Intel System (01/30/2008 8.6.1.1001)
Windows Driver Package - Intel System (02/20/2008 8.6.1.1002)
Windows Driver Package - Intel System (02/20/2008 8.7.0.1007)
Windows Driver Package - Intel System (09/15/2006 7.0.0.1011)
Windows Driver Package - Intel USB (02/05/2007 8.3.0.1011)
Windows Driver Package - Lenovo 1.53 (03/19/2009 1.53)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
WinRAR archiver
Wurm Online 2.7.5g
YouTube Downloader 2.7.2
ZD Soft Screen Recorder 4.1.3.0
Zylom Games Player Plugin
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#22
Bismillah

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Ive removed the following things

FinalTorrent
InstallIQUpdater
BlockYard
Cheat Engine

What else could i remove?
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#23
rshaffer61

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Please download JavaRa from the link in my signature below to your desktop and unzip it to its own folder
  • * Run JavaRa.exe, pick the language of your choice and click Select. Then click Remove Older Versions.
    * Accept any prompts.
    * Open JavaRa.exe again and select Search For Updates.
    * Select Update Using Sun Java's Website then click Search and click on the Open Webpage button.
  • Download and install the latest Java Runtime Environment (JRE) version for your computer.



http://sourceforge.n...ft&words=javara


Java Download Link
http://www.java.com/...load/manual.jsp
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#24
Bismillah

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Installed, i moved Steam and the games to the external hard drive that freed up 14gb
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#25
rshaffer61

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Can you get a new screenshot from post 16 please. I just want to make sure how much space percentage wise you have open.
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#26
Bismillah

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Here it is

Attached Thumbnails

  • New Hard Drive.JPG

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#27
rshaffer61

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Great job norton360!!!! :thumbsup: :thumbsup:
Has the speed now increased on your system with the extra room?
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#28
Bismillah

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Erm i think so i will trial it for a few days, is it possible to make paged memory save to the external hard drive?
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#29
rshaffer61

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Go HERE to learn how to change the paging file and\or move it completely.
How much actual memory do you have installed on the system?
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#30
Bismillah

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2GB RAM

10. To Select a Drive to Add or Change the Paging File
NOTE: By default, Windows uses the same drive letter that it is installed on. This system drive is usually the C: drive.
WARNING: If you have another internal NTFS drive listed and want to use it instead, then make sure it is as fast or faster than the drive Windows is installed on. Make sure you only use a separate hard drive, not another partition on the same hard drive as Windows is installed on. This will cause a decrease in performance if you do. You cannot move the page file to an external HDD.

So i cant move it?



Also now when i click on an external link to another webpage SSVAGENT.EXE from oracle so i assume its to do with the java update asks for my permission each time.




Also Windows ReadyBoost? it says the external hard drive is not compatible

Attached Thumbnails

  • Readyboost.JPG

Edited by nortan360, 07 January 2012 - 02:20 PM.

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