[Lexy610]

Ok got it ... also when I get to the link Secunia Software Inspector (Make sure your applications have all of their updates .. part)I click on that link and it opens to a strange a page on my computer that I am using now and if I click it with the one we are fixing it says WOT waring This site has a poor reputation based on user ratings

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I also dont see a link to d/l the free TFC

[Lexy610]

I also dont see a link to d/l the free TFC

[CompCav]

I get to the link Secunia Software Inspector

Download and install FileHippo from here by saving it to your desktop. It is easier to use then the Secunia tool!

link to d/l the free TFC

Here is the link, just save it to your desktop and run it from there when you need it. It does not install.


Regards,

CompCav

[Lexy610]

HI Ok after I updated all applications that were out of date using the link you sent me in your last post .. I had to reboot. I walked away from the computer for like 5 min and came back and noticed my computer booted up to pug page ... I think it was cuz my usb drive was in the usb port not sure .. but I removed it and rebooted and it booted up fine. Not sure if that means anything but thought Id mention it to you....

I will continue tomorrow .. I left off at Anti spyware in post 180 ...

[Lexy610]

HI! I have finally done all that you recommended on my computer ....

There are a few things tho ...
------------------------------------------------------------------------------------------------------------
OK first I have no idea what you mean by this ->

One of the most important steps is to backup your data regularly.
you mentioned a plan to purchase a new external drive. When you do be sure to back up your personal files, especially documents, spreadsheets, photos, and emails.

Free drive image programs I have used that work well include:

EaseUs Todo

DriveImage XML


The best purchased one I have used:

Acronis
----------------------------------------------------------------------------------------------------------



Then ....

I noticed I cant log into geeks to go from that computer now?! Dont know why ... I can log on on this computer but not that one .. think its something I may have installed from the list of recommendations that you sent. I log in .. It says it was a successful log in but then Im not logged in. I can see our posts ... but I cant add a reply or have access to the forum to post or my account.


The other thing is .. I have another computer (actually my 12 yr old sons computer) that needs to be cleaned .. its slow but not sure what is wrong with it .. how do I go about fixing that one? I can pist it here or do I have to start a new thread?

[Lexy610]

Btw ... this is what I see on the bottom of the page ...


[attachment=56702:photo.JPG]

[CompCav]

I noticed I cant log into geeks to go from that computer now?! Dont know why ... I can log on on this computer but not that one .. think its something I may have installed from the list of recommendations that you sent. I log in .. It says it was a successful log in but then Im not logged in. I can see our posts ... but I cant add a reply or have access to the forum to post or my account.

You cannot connect because of NoScripts in FireFox, please go to Tools >> Add-ons
Then Disable No Scripts and restart FireFox then it should all work.

OK first I have no idea what you mean by this ->

One of the most important steps is to backup your data regularly.
you mentioned a plan to purchase a new external drive. When you do be sure to back up your personal files, especially documents, spreadsheets, photos, and emails.

Free drive image programs I have used that work well include:

EaseUs Todo

DriveImage XML


The best purchased one I have used:

Acronis

You should back up your data to an external drive. These three programs can be used to do that.

The other thing is .. I have another computer (actually my 12 yr old sons computer) that needs to be cleaned .. its slow but not sure what is wrong with it .. how do I go about fixing that one? I can pist it here or do I have to start a new thread?

You will need to start a new thread but we will get to it quickly.


Regards,

CompCav

[Lexy610]

Hi ...

I tried what you recommended for Firefox to be able to log on to geeks to go .. but it didnt work .. still cant log on. I disabled it and restarted FF .. but still cant log on

[Lexy610]

Im I going to have this problem for sites that I have to log into?

[CompCav]

Step 1.

Open Firefox
Click Help
Click Restart with Add-ons Disabled...
Verify you can connect to Geekstogo.


Step 2.

If you can now log in we need to determine which add-on is causing the issue.

To determine which of your disabled extensions was causing your problem, you can re-enable each extension one at a time.

• At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
• In the Add-ons Manager tab, select the Extensions panel.
• Click the name of an extension in the list to select it.
• Click Enable to enable the selected extension.
• Click Restart Firefox.

After you find the extension that was causing your problem, disable or uninstall the faulty extension and re-enable the other extensions in the Add-ons window.

[Lexy610]

I disabled all of them .... and still couldnt log on. I disabled them all to see if I can log onto g2g but still couldnt ...

[CompCav]

Can you log on with Internet Explorer?

[Lexy610]

Yes .... I can log on thru IE

Think after I installed all the last of what was recommended .. I tried to log on thru FF and couldnt

[CompCav]

OK I will propose a fix to my instructor and get back to you when it is approved.

Sorry this happened but we will get it!

Regards,

CompCav

[Lexy610]

OK thank you ...

In the meantime ... Now that you and your instructor has fixed my computer I want to say thank you from the heart! I am very appreciative in all that you both have done for me and I know you all do this on your free time.

Is there a section of the forum to post my appreciation so all can see?