[CompCav]

Since you have no internet back, click don't send.

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I do have internet .. the computer is connected .. do I still click dont send?

[Lexy610]

I do have internet .. the computer is connected .. do I still click dont send?

[CompCav]

What is the computer doing now that it is up, after the notice??

[CompCav]

OK then click send

[Lexy610]

It was on the desk top .. once I clicked send error report .. it took me to Microsoft.com .... The website it opened to says Microsoft Windows Error Reporting ... Address a problem with your computer ....


[attachment=56533:photo.JPG]

[CompCav]

ComboFix needs to be run with a switch. Please start your computer in Normal mode ro if it is already running continue these steps.

Please disable your realtime antivirus and/or antispyware.

Click Start >> Run >> type ComboFix /nombr >> hit ENTER

Make sure there is a single space between ComboFix and /nombr

• The blue window will open up and ComboFix will run.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" for further review.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions

[Lexy610]

OK ... I did as you instructed and got this now ....

[attachment=56537:photo.JPG]

[CompCav]

If you have an internet connection click yes. If not please send me a note

CompCav

[Lexy610]

I do have internet connection ... I clicked yes ... Now I get a window (installing the recovery console) and its asking to please click yes in the end user license agreement (EULA) dialog that follows ... do I click yes?

[Lexy610]

Actually I click ok then yes to the EULA?

[CompCav]

Yes it is a safe tool we want to have on your computer from Microsoft

[Lexy610]

Ok I did .. its doing its thing ...

[CompCav]

Good........

[Lexy610]

Ok It said Congratulations The microsoft recovery console was successfully installed ... click yes to continue scanning for malware ... I clicked yes ...

[CompCav]

Very good!