[nobbyburton]

Really struggling to run it, have got it onto,pc via USB stick, but it's struggling to run, and have been able to save it to desktop

[Advertisements]

Am running combo fix, got blue screen showing message saying scan time may easily be double 10minutes if badly infected

[nobbyburton]

Am running combo fix, got blue screen showing message saying scan time may easily be double 10minutes if badly infected

[Essexboy]

OK run this quick OTL fix and immediately follow it with the combofix run.. Do from safe mode if necessary

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :processes
  killallprocesses
  
  :OTL
  O4 - HKU\.DEFAULT..\Run: [HorAtbfq] H:\Documents and Settings\Andy & Joanna\Local Settings\Application Data\yiangwkb\horatbfq.exe File not found
  O4 - HKU\S-1-5-18..\Run: [HorAtbfq] H:\Documents and Settings\Andy & Joanna\Local Settings\Application Data\yiangwkb\horatbfq.exe File not found
  
  :Files
  H:\Documents and Settings\Andy & Joanna\Local Settings\Application Data\yiangwkb
  

• Then click the Run Fix button at the top
• Let the program run unhindered,

[nobbyburton]

Should I cancel the combo fix run as not sure if it's actually doing anything

[Essexboy]

If it is running through the stages then leave it, otherwise stop the programme - run OTL fix and try again.

I do have another programme we can utilise if Combofix should fail

[nobbyburton]

Ok, I tried to cancel but it won't let me so it's either stuck, or it's righty stopping me

[Essexboy]

Is it running through numbered stages and are they increasing ?

[nobbyburton]

It's still running but I can't Ctrl alt del to run task manager to cancel

[nobbyburton]

No I think it's completely stuck as its just the original message, and nothing since

[Essexboy]

Reboot the system please

Run the OTL fix and then :

Download AVPTool from Here to your desktop

Run the programme you have just downloaded to your desktop (it will be randomly named )

First we will run a virus scan

Click the cog in the upper right



Select down to and including your main drive, once done select the Automatic scan tab and press Start Scan


Allow AVP to delete all infections found
Once it has finished select report tab (last tab)
Select Detected threats report from the left and press Save button
Save it to your desktop and attach to your next post


Now the Analysis

Rerun AVP and select the Manual Disinfection tab and press Start Gathering System Information



On completion click the link to locate the zip file to upload and attach to your next post

[nobbyburton]

Ok will do, just turned off when I turn back on do I disable avg again beforenhand

[Essexboy]

No no real requiremet as AVP will do a full scan and cure before it produces the analysis fiiles

[nobbyburton]

Still here, it got stuck part way through otl, won't reboot now

[Essexboy]

OK this is a pain in the butt

Reboot the computer to safe mode with networking - are you happy how to do that ?

Reboot the computter and then repeatedly press F8 until you get a menu then select safe mode with networking

Download and run AVP from there

[nobbyburton]

Managed to boot up, all sort of messages about no disk dr2 not seen that before but eventually now back into pc, will retry otl