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help me plz


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#16
johnpatsy12

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now done with defrag. i now have 20 gb free space on c drive
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#17
johnpatsy12

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is this all i need to do?
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#18
johnpatsy12

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anything else you guys want me to do that would help?
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#19
phillpower2

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Before I suggest anything else I recommend that you check for malware, this is based on some of the entries in your Autoruns, an example is;

BitTorrentBar Toolbar" "Conduit Toolbar" "Conduit Ltd." "c:\program files\bittorrentbar\prxtbbit0.dll"

Torrent sites are an area where cyber criminals frequent and by visiting those sites people are exposed to possible malware attack, see the canned speech below on how you should proceed;

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Additional guidance;
1: Do not create a topic on the malware forum unless you have a malware issue that you cannot resolve yourself.
2: If you do need to start a topic there provide a link to this thread so that steps that have already been taken can be checked.
3: As the Malware Techs are extremely busy you may not receive an instant reply, if you have waited for three days then post in the Waiting Room http://www.geekstogo...e-waiting-room/ be sure to identify the issue as malware related and provide a link to your malware topic.
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#20
johnpatsy12

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seems to be ok ty for all the help its much appreciated
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#21
johnpatsy12

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can anyone close this forum plz and ty
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#22
phillpower2

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Hi johnpatsy12

GTG do not close topics unless they contravene the TOU (Terms of Use) or by a personal request to a Moderator or Admin.
I am pleased that you are now happy with the machines performance, thank you for concluding your topic and you know where we are if you need us.
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