[Amlak]

I am happy to help you out with it. But please make a new thread in the related malware removal section, specifically here. It may be another helper who'll help you out there depending on who replies to your new thread first.

And do let the tech currently helping you out in the other thread that you've decided to have a malware removal helper check your computer out for any signs of malware so he knows he doesn't have to assist you for now.

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Thanks, i have posted a new thread and will be waiting until it is assigned to a helper... possibly you , but happy to be assited by any volunteer .

Your help is very much appreciated !!!
Cheers

[Maria10]

Thanks, i have posted a new thread and will be waiting until it is assigned to a helper... possibly you , but happy to be assited by any volunteer .

Your help is very much appreciated !!!
Cheers

[Amlak]

Congratulations, your computer is all good now. Time to wrap things up for good this time!

Run OTL and hit the Cleanup button. It will remove all the program we may have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use may change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Now it's time to clear those restore points.

• Right click on My Computer and select Properties.
• In the System Restore tab, check "Turn off System Restore on all drives" and then click Apply.
• Click Yes and then OK.
• Once again, right click on My Computer and select Properties.
• In the System Restore tab, uncheck "Turn off System Restore on all drives" and then click Apply.
• When the Apply button greys out, click OK.

Now that you are clean, to help protect your computer in the future I recommend that you get/keep the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Enjoy your computer.

[Maria10]

Amlak,

All done now, computer is running smoothly.

You are a star *****

I cannot thank you enough for recovering my computer... also thank you the expert who has assisted on this team work task !!!

Well done guys