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Windows explorer hanging up, files on drive C will not delete etc [Sol


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#91
Geekimnot

Geekimnot

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I think that I have figured out what is bringing back deleted items, they came back again today.

 

Because of the length of time these programs have been taking I have been running them over night, and have been cancelling by Nero back me up runs, I have been manually saving my most critical files.

 

Last night is the first time I allowed the backup to run because the Zoek program finished before I went to bed, and now the deleted files have re appeared.

 

I will uninstall The Nero programs tonight, and reinstall, unless you can recommend another backup program.

 

********************************************************************************************************

 

The Zoek program options gave a slightly different option than System Restore Point, so I chose the only option that mentioned System and ran that (System Restore Info)

 

 

 

Here is the log

 

 

 
Zoek.exe v5.0.0.0 Updated 07-March-2014
Tool run by Hightorque UK on 01/04/2014 at  8:42:14.14.
Microsoft® Windows Vista™ Business  6.0.6002 Service Pack 2 x86
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Hightorque UK\Desktop\zoek.exe [Scan all users] [Script inserted] [Checkboxes used]
 
==== Older Logs ======================
 
C:\zoek-results2014-03-31-080636.log 94897 bytes
 
==== Deleting CLSID Registry Keys ======================
 
 
==== Deleting CLSID Registry Values ======================
 
 
==== Deleting Services ======================
 
 
==== Registry Fix Code ======================
 
Windows Registry Editor Version 5.00
 
"Sidebar"=- 
"Sidebar"=- 
"Sidebar"=- 
 
==== Deleting Files \ Folders ======================
 
C:\Program Files\TranslatorBar_3.2 deleted
C:\Users\Hightorque UK\appdata\locallow\TranslatorBar_3.2 deleted
C:\Users\Hightorque UK\AppData\Local\genienext deleted
C:\Users\Hightorque UK\daemonprocess.txt deleted
C:\Users\Hightorque UK\.android deleted
C:\Program Files\Coupon Printer deleted
C:\Program Files\FoxTabPDFConverter deleted
C:\Program Files\Common Files\SpeedBit deleted
C:\extensions.sqlite deleted
C:\found.000 deleted
C:\found.001 deleted
C:\Users\Hightorque UK\AppData\Roaming\Uniblue deleted
C:\Users\Hightorque UK\AppData\Roaming\newnext.me deleted
C:\Users\Hightorque UK\AppData\Roaming\DriverCure deleted
C:\Users\Hightorque UK\{265D75E0-3FB2-4F4A-B980-B30F6D833DAC}.tmp deleted
C:\PROGRA~2\UpdaterLog.txt deleted
C:\PROGRA~2\SPL1FEB.tmp deleted
C:\PROGRA~2\SPL2199.tmp deleted
C:\PROGRA~2\SPL26A6.tmp deleted
C:\PROGRA~2\SPL2F4B.tmp deleted
C:\PROGRA~2\SPL386D.tmp deleted
C:\PROGRA~2\SPL4645.tmp deleted
C:\PROGRA~2\SPL5027.tmp deleted
C:\PROGRA~2\SPL5274.tmp deleted
C:\PROGRA~2\SPL6144.tmp deleted
C:\PROGRA~2\SPL61A.tmp deleted
C:\PROGRA~2\SPL6F90.tmp deleted
C:\PROGRA~2\SPL803A.tmp deleted
C:\PROGRA~2\SPL842E.tmp deleted
C:\PROGRA~2\SPL8D8F.tmp deleted
C:\PROGRA~2\SPL8E38.tmp deleted
C:\PROGRA~2\SPL9820.tmp deleted
C:\PROGRA~2\SPL9FA8.tmp deleted
C:\PROGRA~2\SPLA0F2.tmp deleted
C:\PROGRA~2\SPLA1EB.tmp deleted
C:\PROGRA~2\SPLA259.tmp deleted
C:\PROGRA~2\SPLA727.tmp deleted
C:\PROGRA~2\SPLBBEF.tmp deleted
C:\PROGRA~2\SPLC287.tmp deleted
C:\PROGRA~2\SPLC8CA.tmp deleted
C:\PROGRA~2\SPLD6C0.tmp deleted
C:\PROGRA~2\SPLE11E.tmp deleted
C:\PROGRA~2\SPLE30E.tmp deleted
C:\PROGRA~2\SPLE822.tmp deleted
C:\PROGRA~2\SPLEA3E.tmp deleted
C:\PROGRA~2\SPLEB20.tmp deleted
C:\PROGRA~2\SPLF2BE.tmp deleted
C:\PROGRA~2\SPLF4F9.tmp deleted
C:\PROGRA~2\SPLF5B5.tmp deleted
C:\PROGRA~2\SPLF9AA.tmp deleted
C:\Users\Hightorque UK\AppData\Local\Ilivid Player deleted
C:\Users\Hightorque UK\AppData\Local\SearchProtect deleted
C:\Users\Hightorque UK\AppData\Local\Mobogenie deleted
C:\Users\Hightorque UK\AppData\Local\cache deleted
C:\Users\Hightorque UK\AppData\Local\PackageAware deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupon Printer deleted
C:\Users\Hightorque UK\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup deleted
C:\Users\Hightorque UK\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk deleted
C:\Users\Hightorque UK\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SaveSense deleted
C:\Users\Hightorque UK\AppData\LocalLow\boost_interprocess deleted
C:\Users\Hightorque UK\AppData\LocalLow\searchquband deleted
C:\Users\Hightorque UK\AppData\LocalLow\searchqutoolbar deleted
C:\Users\Hightorque UK\AppData\LocalLow\BabylonToolbar deleted
C:\Users\Hightorque UK\AppData\LocalLow\DataMngr deleted
C:\Users\Hightorque UK\AppData\LocalLow\Conduit deleted
C:\Users\Hightorque UK\AppData\LocalLow\ConduitEngine deleted
C:\Users\Hightorque UK\AppData\LocalLow\Toolbar4 deleted
C:\Windows\system32\config\systemprofile\AppData\LocalLow\searchquband deleted
C:\Windows\system32\config\systemprofile\AppData\LocalLow\searchqutoolbar deleted
C:\Windows\system32\config\systemprofile\AppData\LocalLow\BabylonToolbar deleted
C:\Windows\system32\config\systemprofile\AppData\LocalLow\Toolbar4 deleted
C:\Windows\WININIT.INI deleted
C:\Windows\system32\RegistryHelperLM.ocx deleted
C:\Users\Hightorque UK\Documents\Mobogenie deleted
C:\Users\Hightorque UK\Desktop\SPEEDbit Video Downloader.lnk deleted
C:\Users\Hightorque UK\Desktop\MyPC Backup.lnk deleted
C:\Users\Hightorque UK\BOIE9_ENUS_BO0085_VIS.EXE deleted
C:\Users\Hightorque UK\is360setup.exe deleted
C:\Users\Hightorque UK\Nero-11.2.00600.exe deleted
C:\Users\Hightorque UK\safe2012int_nero.exe deleted
C:\Users\Hightorque UK\TomTomHOME2winlatest.exe deleted
C:\Users\Hightorque UK\TomTomHOME2winlatest_1.exe deleted
C:\Users\Hightorque UK\TuneUpUtilities2012-multilingual.exe deleted
"C:\Users\Hightorque UK\AppData\Roaming\.NANotifyHere" deleted
"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SoftwareWatcher bundle\SoftwareWatcher bundle.lnk" deleted
"C:\PROGRA~2\SpeedBit\DAP\SDCondition.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Log\DAP_BETA.LOG" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\AddonsCondition.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\08D29C25-8256-4454-9E93-A39DCAFB043D\1.0.0.4_0\MediaPreview.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\CSharpDapsters.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\DapsterTools.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\fivegiganet.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\Ionic.Zip.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\MegaUploadCom.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\SpdFileCom.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\XSevenTo.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0\zsharenet.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\211A24A5-08E2-4413-8BFF-C16F80CCB537\1.0.0.0_0\DapInternetTab.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\516CA5E4-8DA8-4cdd-AAB6-739C7D587C24\1.0.0.3_0\Converter.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\B0FE9480-9E77-4c65-BF2F-855F9D750418\1.0.0.3_0\DapLinkCheckerPlugin.dll" deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\B775A1D0-4882-4577-B251-0DAC64A08E40\1.0.4.6_0\DapRemoteControlPlugin.dll" deleted
"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SoftwareWatcher bundle" deleted
"C:\PROGRA~2\SpeedBit" not deleted
"C:\PROGRA~2\SpeedBit\DAP" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Log" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\08D29C25-8256-4454-9E93-A39DCAFB043D" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\211A24A5-08E2-4413-8BFF-C16F80CCB537" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\516CA5E4-8DA8-4cdd-AAB6-739C7D587C24" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\B0FE9480-9E77-4c65-BF2F-855F9D750418" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\B775A1D0-4882-4577-B251-0DAC64A08E40" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\Install" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\Log" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\08D29C25-8256-4454-9E93-A39DCAFB043D\1.0.0.4_0" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\189AE673-13C1-4133-A470-8C4DDD1ACB8C\1.0.1.3_0" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\211A24A5-08E2-4413-8BFF-C16F80CCB537\1.0.0.0_0" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\516CA5E4-8DA8-4cdd-AAB6-739C7D587C24\1.0.0.3_0" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\B0FE9480-9E77-4c65-BF2F-855F9D750418\1.0.0.3_0" not deleted
"C:\PROGRA~2\SpeedBit\DAP\Plugins\B775A1D0-4882-4577-B251-0DAC64A08E40\1.0.4.6_0" not deleted
 
======== System Restore Points ========
 
RP2053: 29/03/2014 00:27:55 - Scheduled Checkpoint
RP2054: 29/03/2014 03:00:11 - Windows Update
RP2055: 29/03/2014 20:42:29 - Scheduled Checkpoint
RP2056: 31/03/2014 08:20:15 - Scheduled Checkpoint
RP2057: 31/03/2014 08:50:57 - zoek.exe restore point
RP2058: 01/04/2014 00:18:23 - Scheduled Checkpoint
RP2059: 01/04/2014 03:00:12 - Windows Update
RP2060: 01/04/2014 08:06:31 - Installed Microsoft Fix it 50906
 
==== Firefox Extensions Registry ======================
 
[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"[email protected]"="C:\Programs\DAP\daplinkchecker" [18/10/2013 08:50]
[HKEY_CURRENT_USER\Software\Mozilla\Firefox\Extensions]
"{F17C1572-C9EC-4e5c-A542-D05CBB5C5A08}"="C:\Programs\DAP\DAPFireFox" [18/10/2013 08:50]
 
==== Firefox Extensions ======================
 
ProfilePath: C:\Users\HIGHTO~1\AppData\Roaming\TomTom\HOME\Profiles\ejhnezq0.default
- Map status indicator - C:\Program Files\TomTom HOME 2\xul\extensions\[email protected]
- TomTom HOME default theme - C:\Program Files\TomTom HOME 2\xul\extensions\[email protected]
 
==== Firefox Plugins ======================
 
 
==== Chrome Look ======================
 
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions
bodfdknjhecmadheclfjkhhiofeagdbh - C:\Programs\DAP\daplinkchecker.crx[12/09/2012 10:24]
ffdcfjdljhbehggjdkdioajnknjcpbjb - C:\Programs\DAP\DAPChrome\DAPChrome6.crx[12/09/2012 10:26]
fnjbmmemklcjgepojigaapkoodmkgbae - C:\Program Files\DivX\DivX Plus Web Player\google_chrome\wpa\wpa.crx[]
jfmjfhklogoienhpfnppmbcbjfjnkonk - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Ext\rphtml5video.crx[02/01/2011 10:20]
lifbcibllhkdhoafpjfnlhfpfgnpldfl - C:\Program Files\Skype\Toolbars\Skype for Chromium\skype_chrome_extension.crx[14/05/2013 13:27]
nneajnkjbffgblleaoojgaacokifdkhm - C:\Program Files\DivX\DivX Plus Web Player\google_chrome\html5video\html5video.crx[]
 
DAP Link Checker - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\bodfdknjhecmadheclfjkhhiofeagdbh
Babylon Translator - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhkplhfnhceodhffomolpfigojocbpcb
SpeedBit Video Downloader - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\djcpfkccckpeeghiklnhienllljccglb
Download Accelerator Plus (DAP) - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\ffdcfjdljhbehggjdkdioajnknjcpbjb
RealPlayer HTML5Video Downloader Extension - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk
SpeedBit Search Predict - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\ledcpigomgblcmofccnacobhmcdkpiea
Skype Click to Call - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl
Norton Identity Protection - Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
 
==== Chrome Fix ======================
 
C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Ext\rphtml5video.crx deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_search.babylon.com_0.localstorage deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_search.babylon.com_0.localstorage-journal deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\dhkplhfnhceodhffomolpfigojocbpcb deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_dhkplhfnhceodhffomolpfigojocbpcb_0.localstorage deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\fnjbmmemklcjgepojigaapkoodmkgbae deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_fnjbmmemklcjgepojigaapkoodmkgbae_0.localstorage deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_fnjbmmemklcjgepojigaapkoodmkgbae_0.localstorage-journal deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\nneajnkjbffgblleaoojgaacokifdkhm deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\djcpfkccckpeeghiklnhienllljccglb deleted successfully
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk deleted successfully
 
==== Set IE to Default ======================
 
Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
No DefaultScope Set For HKCU
 
New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{6A1806CD-94D4-4689-BA73-E35EA1EA9990}"
 
==== All HKCU SearchScopes ======================
 
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing  Url="http://www.bing.com/...ox&FORM=IE8SRC"
{6A1806CD-94D4-4689-BA73-E35EA1EA9990} Google  Url="http://www.google.co...ge={startPage}"
{7382B45C-D8A1-4143-8EE6-B25852BFA719} Bing  Url="http://www.bing.com/...c=IE-SearchBox"
 
==== Deleting Registry Keys ======================
 
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{579FC390-1C8C-4C49-AEA2-54AE8C7CE166} deleted successfully
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\{B7F48E6D-CD0F-4C13-AEF8-852D6C17AC9B} deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\fnjbmmemklcjgepojigaapkoodmkgbae deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\nneajnkjbffgblleaoojgaacokifdkhm deleted successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Google\Chrome\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivX Download Manager deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\DivXUpdate deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\FileHippo.com deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn Hamachi Ui deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv deleted successfully
HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpeedBitVideoAccelerator deleted successfully
 
==== Empty IE Cache ======================
 
C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Users\Hightorque UK\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Neville\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6M5XNSBE will be deleted at reboot
C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J0EK81G7 will be deleted at reboot
C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WMMM1MSG will be deleted at reboot
C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat will be deleted at reboot
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat will be deleted at reboot
C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat will be deleted at reboot
C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat will be deleted at reboot
 
==== Empty FireFox Cache ======================
 
No FireFox Profiles found
 
==== Empty Chrome Cache ======================
 
C:\Users\Hightorque UK\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully
 
==== Empty All Flash Cache ======================
 
Flash Cache Emptied Successfully
 
==== Empty All Java Cache ======================
 
Java Cache cleared successfully
 
==== C:\zoek_backup content ======================
 
C:\zoek_backup (files=2511 folders=286 752581073 bytes)
 
==== Empty Temp Folders ======================
 
C:\Users\Default\AppData\Local\temp emptied successfully
C:\Users\Default User\AppData\Local\temp emptied successfully
C:\Users\Hightorque UK\AppData\Local\Temp will be emptied at reboot
C:\Users\Neville\AppData\Local\temp emptied successfully
C:\Users\Public\AppData\Local\temp emptied successfully
C:\Windows\system32\config\systemprofile\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot
 
==== After Reboot ======================
 
==== Empty Temp Folders ======================
 
C:\Windows\Temp successfully emptied
C:\Users\HIGHTO~1\AppData\Local\Temp successfully emptied
 
==== Empty Recycle Bin ======================
 
C:\$RECYCLE.BIN successfully emptied
 
==== After Reboot ======================
 
==== Deleting Files / Folders ======================
 
"C:\PROGRA~2\SpeedBit\DAP\Log\DAP_BETA.LOG"  not found
"C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat" not deleted
"C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat" not deleted
"C:\Windows\serviceprofiles\Localservice\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat" not found
"C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat" not deleted
"C:\PROGRA~2\SpeedBit"  not found
"C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\6M5XNSBE" not found
"C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J0EK81G7" not found
"C:\Users\Hightorque UK\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WMMM1MSG" not found
 
==== EOF on 01/04/2014 at 11:13:40.72 ======================

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#92
godawgs

godawgs

    Teacher

  • Retired Staff
  • 8,228 posts

Hello,

 

I think that I have figured out what is bringing back deleted items, they came back again today.

Because of the length of time these programs have been taking I have been running them over night, and have been cancelling by Nero back me up runs, I have been manually saving my most critical files.

Last night is the first time I allowed the backup to run because the Zoek program finished before I went to bed, and now the deleted files have re appeared.

I will uninstall The Nero programs tonight, and reinstall, unless you can recommend another backup program.

Well that makes sense. I'm assuming that the Nero backup program was working correctly in the past. Do you know what changes were made to the program just before the issue with the files reappearing started? If it was an update or another module of the program that you installed you can try uninstalling them and see if that resolves the issue. You should also be able to go to the Nero support site and ask them for assistance. As for a different backup program, that would be a question for one of the Techs. I'll ask them if you decide that you don't want to ask Nero for assistance.

 

Are there any other issues?


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#93
Geekimnot

Geekimnot

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 280 posts

Hi

 

Meant to mention last time. I have deleted the side bar as suggested.

 

I had an update to Nero about 4/5 weeks ago, could be that was about the time I started having problems with deletions. Have uninstalled Nero which has taken out all the original programs, and reinstalled the latest version. We will see what happens tomorrow.

 

It looks like this is about the last issue to be fixed. 

 

I will let you know by Friday about the deleted files. Want to give it a few days.


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#94
godawgs

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:thumbsup:


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#95
Geekimnot

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Hi,

 

Gave it a few days before I checked back.

 

I have found that if a Nero Backup Sync program aborts for any reason, the deleted files reappear. I have now stopped the sync programs.

 

No reappearance of deleted files after 10 restarts.

 

So it all looks good  :spoton:  :yeah:  :prop:

 

Thanks for all your  help.

 

If you live anywhere near Lindenhurst IL 60030, I would be happy to buy you a beer when I visit my son during June and July

 

Ian


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#96
godawgs

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HI,

You are more than welcome. I don't live near IL, but when I open my next beer...that would be a little later today...I'll think of you.  :)  I'm glad you were able to track the culprit to Nero Backup Sync. I am assuming that you no longer need help from rshaffer61 in the Applications forum. If that is the case please put a reply in the topic in the Application forum letting him know that we found the problem in the Malware removal and I will send him a note also.

Let's check for programs that need to be updated and after that is done we will be ready to clean up our tools if you don't have any further issues.


Run Security Check

Download Security Check from here or here and save it to the Desktop.

  • Right click the SecurityCheck icon SecurityCheckIcon2.png and click Run as Administrator to run the application. Allow any UAC warnings.
  • Follow the onscreen instructions inside of the black box.

    securitycheck.jpg
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.


Things For Your Next Post:
Please post the logs in the order requested. Please don't attach the logs unless I request it.
1. The checkup.txt log
 

 


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#97
Geekimnot

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Checkup text log

 

 

 Results of screen317's Security Check version 0.99.81  
 Windows Vista Service Pack 2 x86 (UAC is enabled)  
 Internet Explorer 8 Out of date! 
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Adobe Flash Player 12.0.0.77  
 Adobe Reader 10.1.9 Adobe Reader out of Date!  
 Mozilla Firefox (for.) 
 Google Chrome 33.0.1750.146  
 Google Chrome 33.0.1750.154  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 9 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 

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#98
godawgs

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Hi,

Let's defragment that hard drive. this will put most of the files in contiguous data blocks. The hard disk won't have to access so many places when opening a program of calling up a data file. That will result in less wear and tear on the hard disk and in theory speed up the time it takes the hard drive to access those programs or files. After this we will update programs.


Hard-Drive Maintenance/Repair:

Windows Vista/7

  • Click on Start(Vista Orb).
  • In the Start Search type cmd.exe
  • Look for cmd.exe in the Programs list and select Run as Administrator.
  • Click on Continue at the UAC prompt. The Command window will open.
  • At the Command Prompt  C:\Windows\System32> type in the following exactly:
CD C:\
  • Press the Enter key.
  • Back at the Command Prompt, type or Copy/Paste the following exactly:
DEFRAG C: -F
  • Press the Enter key.
  • A Analysis report will be displayed and then Windows will start the Defragmentation run automatically.
  • This may take some time, when completed the Command Prompt C:\ > will appear.
  • Type in EXIT and and hit the Enter key. This will close the Command  window.

Let me know when this has finished and we will update programs.


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#99
Geekimnot

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Hi

 

Analysis report says

 

Volume size 288GB

Free space 124GB

Largest free space 13.83GB

Percenatge frag    0%

 

I do not understand why the fragmentation was so high before, my defrag runs once a week, last run on Wed last week.


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#100
godawgs

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Hi,

SecurityCheck may have posted a false reading, or it may have included the files that are locked in areas of the hard drive and can't be moved in it's calculations. Either way your system reports 0% fragmentation, so I wouldn't worry about it.

Let's update programs and then I swear we'll be ready to clean up.
Your IE is out of date. Even though IE11 is out, the latest version that Vista can update to is IE9 so you may want to leave it alone if you don't use IE as your default browser. As in the risk of breaking something in IE during the upgade might outweigh the benefits of the newer version. It's not supposed to happen, but it does on occasion.

If you decide to upgrade,

  • Please click here to go to the Microsoft IE9 download page.
    IMPORTANT!! Before you click the Download Internet Explorer 9 button, uncheck the box next to: I would also like Bing and MSN defaults unless you want Bing to be the default search engine and MSN to be the default home page.
  • Click the Download Internet Explorer 9 button and download the setup file to the desktop.
  • Once the setup file has been saved to the desktop, close the browser and all other open programs.
  • Right click the setup file and click Run as Administrstor to install the new version or IE.

Update Adobe Reader

Earlier versions of Adobe Reader have known security flaws so it is recommended that you update your copy.

  • Windows Vista /7 Users: Click the Start Orb and click Control Panel. Under the Programs heading click Uninstall a program
  • Remove ALL instances of Adobe Reader. The version(s) I see on the computer are:
    • Adobe Reader 10.1.9
  • Right click each program and cilck Uninstall
  • Re-boot your computer as required.
  • Once ALL versions of Adobe Reader have been uninstalled, download the latest version of Adobe Reader from Here.
  • Remove the check mark next to Yes, install McAfee Security Scan Plus-optional box.
  • Click the Download Now button to download Adobe Reader and follow the directions.

Alternative Option: After uninstalling Adobe Reader, you could try installing Foxit Reader from HERE. Foxit Reader is a much smaller program. It has fewer add-ons therefore loads more quickly.
NOTE:  When installing FoxitReader, be careful not to install anything to do with AskBar or any other 3rd party software.


Things For Your Next Post:
Please post the logs in the order requested. Please don't attach the logs unless I request it.
1. Let me know how the updates went.
 

 


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#101
Geekimnot

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Internet explorer upgraded

 

Adobe Reader unistalled, tried to download and install Foxit Reader, when I went to open the exe program nothing happened and the program icon disappeared, downloaded 3 times, same problem.

 

So I have installed the new Adobe Reader.


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#102
godawgs

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HI,

OK!  Well done. :thumbsup: Here is the best part of the process! The mullygrubs are gone! That's a technical term for your log(s) appear to be clean! If you have no further issues with your computer, please complete the housekeeping procedures outlined below.
The first thing we need to do is to remove all the tools that we have used. This is so that should you ever be re-infected, you will download updated versions.

If you didn't uninstall ESET after running the program we will do it now.

Step-1.

Uninstall ESET

1. Please click the Start Orb 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_47., click Control Panel. Under the Programs heading click Uninstall a program
2. In the list of programs installed, locate the following program(s):

ESET

3. Right click the program and click Uninstall
4. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
5. Reboot the computer.

Delete the folders associated with the uninstalled programs[/u][/b].(Only do this if you uninstalled the program)

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) (if present):
C:\Program Files (86)\ESET
2. Close Windows Explorer.

Step-2.

Uninstall AdwCleaner

Re-open AdwCleaner

  • Click the Uninstall button
  • Confirm with yes

adwcleaner_uninstall.jpg

Step-3.

OTL Cleanup

1.  Please re-open otlDesktopIcon.png on your desktop.

  • Be sure all other programs are closed as this step will require a reboot.
  • Click on btnCleanUp.png
  • You will be prompted to reboot your system. Please do so.

The above process will remove most/all of the tools used and logs created during the cleanup process. After it is finished, OTL will remove itself. This is so that if you are ever infected again you will download the most current copy of the tool.

Step-4.

Delete the following Files and Folders (If Present):

The Norton Removal tool
MBR.dat
JRT.exe
JRT.txt
checkhd.txt
testhd.bat
Zoek.exe
C:\zoek-results.log
MicrosoftFixit50906.msi
The IE9 setup file


Delete any  other .bat, .log, .reg, .txt,  and any other files created during this process, and left on the desktop and empty the Recycle Bin.

Step-5.

Reset Hidden Files and Folders

1. Click the Start Orb and click Computer.
2. In the Menu bar at the top click the Tools menu and click Folder Oprtions...
3. On the Folder Options window  click the View tab.
4. In the Advanced settings: box, Under Hidden files and folders, click the Do not show hidden files and folders button.
5. Click the Hide protected operating system files (Recommended) box.
6. Click Apply and then OK

Step-6.

Make a Fresh Restore Point,  Clear the Old Restore Points, and Re-enable System Restore

The files in System Restore are protected to prevent any programs from changing those files.  This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected, but that's good news).

Note: Do not clear infected/old System Restore points before creating a new System Restore point first!

  • Click the Start Orb. Click Control Panel. Click System and Maintenance
  • Click System
  • In the left column under Tasks, click Advance System Settings and accept the warning if you get one
  • Click the System Protection Tab
  • Windows Vista: In the Available Disks box put a ckeck mark in the box next to OS (?:) (System). Your drive letter will be shown in place of the ?
    Windows 7/8: In the Protection Settings section, make sure the protection for the System drive is ON. If it isn't, click the Configure button and turn it on.
    Note: It may take some time for the system to populate the Available Disks box, so be patient.
  • Click the Create button at the bottom
  • Type in a name fo the restore point, i.e: Clean
  • Click Create
  • A small System Protection window will come up telling you a Restore Point is being created.
  • Another System Protection window will come up telling you the Restore Point has been created, click OK
  • Click OK again.
  • Close the Control Panel

Now we can purge the old Restore Points

  • Click Start(Windows 7 Orb), click Run (or press the Windows key and R together) to bring up the Run box.
  • Copy and Paste the following in the Run box:
    cleanmgr
  • Click OK
    A Disk Cleanup Options popup will open
    558d1232211536t-disk-cleanup-options.jpg
  • Click Files from all users on this computer

    A Drive Selection popup will open
    NOTE: You will not see this window unless you have more than one drive or partition on your computer.
    1587d1194409843-disk-cleanup-select_driv
    If you chose Files from all users on this computer above, then click on Continue for UAC prompt.
  • Select the system drive, C:\ and click OK.
  • For a few moments the system will make some calculations
    555d1183850142-disk-cleanup-cleanup_load
  • The Disk Cleanup Window will open:
    554d1232211527t-disk-cleanup-all_files_m
  • Click the More Options tab.
    NOTE: If there isn't a More Options tab then click the Clean up system files button at the bottom of the window. Disk Cleanup will reload and the More Options button should be visible.
  • Click the Clean up button under the System Restore and Shadow Copies section. (See screenshot below)
    553d1232211527t-disk-cleanup-all_files.j
  • In the Disk Cleanup dialog box, click Delete
  • You will get a Disk Cleanup confirmation asking if you are sure you wan to delete the files.
  • Click Delete Files, and then click OK.

 

Preventing Re-Infection

Below, I have included a number of recommendations for how to protect your computer against future malware infections.

SPECIAL NOTICE
“CryptoLocker” is the generic name for an increasingly prevalent and nasty strain of malicious software that encrypts the files on your computer until you pay a ransom. Some variants encrypt you personal files(MP3s, photos, doc files,ect;). But ither variants encrypy virtually every file, including system files.  According to reports from security firms, CryptoLocker is most often spread through booby-trapped email attachments, but the malware also can be deployed by hacked and malicious Web sites by exploiting outdated browser plugins.
Unfortunately, there isn't a way to recover the files short of paying the ransom because the encryption uses 2048-bit RSA keys that would take like a quadrillion years to decrypt.
We haven't seen a lot of the CryptoLocker ransomeware in the wild yet, but if enough people pay the ransom to get their files back it will become more prevalent. You can read more about the CryptoLocker ransomware here
Fortunately there is a program that will help prevent this type of ransomeware and other malware. You should download it and install it now.
Click here to go to the CryptoPrevent web page. You can read about the program. There are also a couple of videos toward the end of the page that show the program in action.
Scroll to the bottom of the page and click the Download "CryptoPrevent Installer" button and download the file to the desktop. Close the browser and all open programs.
Right click the CryptoPreventSetup.exe file and click Run as Administrator and OK ant UAC prompts to install the program.
Next, Right click the Cryptoprevent icon on the desktop and click Run as Administrator and OK any UAC prompt to run the program.

CryptoPrevent.JPG

When the program opens make sure all boxes are checked and then click the Block button to apply the protection.
NOTE: I don't think the free version has an update tab so you will need to check the web site from time to time to check for newer versions of the program. Or you can pay a one time fee of $15 and get the Premium Edition which includes an automatic updating function.

:Keep Windows Updated:-Windows Updates are constantly being revised to combat the newest hacks and threats. Microsoft releases security updates that help your computer from becoming vulnerable.
Please either enable Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.

Vista and Windows 7 Users:
1. Click Start> All Programs, from the list find Windows Update and click it.

:Turn On Automatic Updates:

Vista and Windows 7
1. Click Start> Control Panel. Click Security. Under Windows Update, Click Turn automatic on or off.
2. On the next page, under Important Updates, Click the Drop down arrow on the right side of the box and Click Install Updates Automatically(recommended).
If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your task bar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.
: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software or need it to play games on-line.
In that instance I would recommend that you only use Firefox or Chrome to visit those sites and do the following:

If you still want to keep Java

  • Click the Start button
  • Click Control Panel
  • Double Click Java - Looks like a coffee cup. You may have to switch to Classical View on the upper left of the Control Panel to see it.
  • Click the Update tab
  • Click Update Now
  • Allow any updates to be downloaded and installed

: Keep Adobe Reader Updated :

  • Open Adobe Reader
  • Click Help on the menu at the top
  • Click Check for Updates
  • Allow any updates to be downloaded and installed

NOTE: Whether you use Adobe Reader, Acrobat or Foxit Reader to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Click Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. Click OK Close program. It's the same for Foxit Reader except Preferences is under the Tools menu, and you uncheck Enable Javascript Actions.

NOTE: Many installers offer third-party downloads that are installed automatically when you do not uncheck certain checkboxes. While most of the time not being malicious you usually do not want these on your computer. Be careful during the installation process and you will avoid seeing tons of new unwanted toolbars in your favorite web browser.

:Web Browsers:

:Make your Internet Explorer more secure:
1.  From within Internet Explorer click on the Tools menu and then click on Options.
2.  Click once on the Security tab
3.  Click once on the Internet icon so it becomes highlighted.
4.  Click once on the Custom Level button.
5.  Change the Download signed ActiveX controls to "Prompt"
6.  Change the Download unsigned ActiveX controls to "Disable"
7.  Change the Initialise and script ActiveX controls not marked as safe to "Disable"
8.  Change the Installation of desktop items to "Prompt"
9.  Change the Launching programs and files in an IFRAME to "Prompt"
10. When all these settings have been made, click on the OK button.
11. If it prompts you as to whether or not you want to save the settings, click the Yes button.
12. Next press the Apply button and then the OK to exit the Internet Properties page.

This webpage is worth bookmarking/reading for future reference:
Securing Your Web Browser

:Alternate Browsers:
If you use Firefox, I highly recommend these add-ons to keep your PC even more secure.

  • NoScript - for blocking ads and other potential website attacks
  • WebOfTrust - a safe surfing tool for your browser. Traffic-light rating symbols show which websites you can trust when you search, shop and surf on the Web.
  • McAfee SiteAdvisor - this tells you whether the sites you are about to visit are safe or not. A must if you do a lot of Googling

:Install the MVPs Hosts File:

  • MVPS Hosts file-replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

NOTE: Please read all of the information on the MVP Hosts page before you install the HOSTS file. This file may result in some of the web sites you visit not working as expected or not at all. There are work arounds for this but you will need to read about them on the web page. If you install the MVP HOSTS file and decide you don't want it you can replace it with the HOSTS file that you were using before. The web page has directions for this.

Preventative programs that will help to keep the nasties away! We will start with Anti Spyware programs. I would advise getting a couple of them at least, and running a full scan at least once a month. Run Quick Scans at least once a week. Download the Free versions. And update the definitions before running scans.

========Anti Spyware========

  • Malwarebytes-Free Version- a powerful tool to search for and eliminate malware found on your computer.
  • SUPERAntiSpyware Free Edition-another scanning tool to find and eliminate malware.
  • SpywareBlaster-to help prevent spyware from installing in the first place. A tutorial can be found here.
  • WinPatrol - will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. Help file and tutorial can be found here.

It's a good idea to clear out all your temp files every now and again. This will help your computer from bogging down and slowing. It also can assist in getting rid of files that may contain malicious code that could re-infect your computer.

========TEMP File Cleaners========

  • TFC by OldTimer-A very powerful cleaning program for 32 and 64 bit OS. Note: You may have this already as part of the fixes you have run.
  • CleanUP-Click the Download CleanUP! link. There is also a Learn how to use CleanUP! link on this page.

========BACKUPS================

  • Keep a backup of your important files.-Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • Tweaking.com's Registry Backup - Download the installer for Registry Backup from the link below and save it to the desktop :
    Link
  • Click one of the Download buttons under Installer
    A tutorial for Registry Backup explaining the various features can be viewed here

========Keep Installed Programs Up to Date========
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities.
A program that will do this is listed below. Download and install the program and run it monthly:
Filehippo Update Checker

Finally, please read How did I get infected in the first place? by Mr. Tony Cline

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

IF I have helped you and you want to say "thanks", you can do that by clicking the rep_up.png at the bottom right of this post. :)

I Will Keep This Open For 24 hours or so. If Anything Comes Up - Just Come Back And Let Me Know

Stay Safe :wave:
godawgs
 

 


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#103
Geekimnot

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My OTL.exe file has disappeared.

 

Should I download it again and run the command  ?? If so please give me the link to the file.


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#104
godawgs

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Yes, download the OTL program and save it to the folder where you ran the old OTL program from, the C:\Users\Hightorque UK\Downloads folder. That should be where the OTL log files are. Then run OTL and click the CleanUp button.

Click here to download OTL.
 


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#105
Geekimnot

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Do you ever sleep ?????


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