[FU5R0D4H]

Hi. Every 6 months or so, i use Acer eRecovery to re-install my computer's Operating system. So, its been 6 months and eRecovery wont work.

First i tried  pressing the Alt - F10 keys (like i always do) and when i am prompted with a windows boot screen i press enter. and nothing happens! It just boots into windows. I reboot the computer and it says "Windows is loading files" (which it never does) and it works. After this, my computer runs very slow. At some times it wont even respond! So i tried the other way. i went to Programs>Acer>eRecovery and tried to restore factory defaults and it reboots the computer and it said "windows is loading files" and then i see the windows boot screen and it does this forever. Until i turn off the computer. Please help me out. Thanks

 

~FU5R0D4H

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Hello!

Wow! I've never heard anyone restoring to factory every 6 months.

I guessing that your recovery partition has been corrupted.

I guess you didn't create the recovery media, which you should have.

The recovery partition can get corrupted.

I think you will have to restore Windows. You can get a legit copy and use your 25 digit key from digital rivers to restore windows! 

http://answers.micro...f7-1c8486a46ebf

PS When is the last time you ran a chkdsk?

Edited by donetao, 07 August 2014 - 08:25 AM.

[donetao]

Hello!

Wow! I've never heard anyone restoring to factory every 6 months.

I guessing that your recovery partition has been corrupted.

I guess you didn't create the recovery media, which you should have.

The recovery partition can get corrupted.

I think you will have to restore Windows. You can get a legit copy and use your 25 digit key from digital rivers to restore windows! 

http://answers.micro...f7-1c8486a46ebf

PS When is the last time you ran a chkdsk?

Edited by donetao, 07 August 2014 - 08:25 AM.

[FU5R0D4H]

Actually i did create the 5 recovery disks! I just don't know what to do with them.

[donetao]

Actually i did create the 5 recovery disks! I just don't know what to do with them.

Hello! Good for you! I couldn't find video using the recovery disks. Watch this video first.

It's recovering with a flash. After watching! Shut down your computer- insert first disc and follow the instructions to add the other 4 disc.

You will need to set your boot options to DVD/CD.

https://www.youtube....95155D3&index=6

Edited by donetao, 07 August 2014 - 12:58 PM.

[FU5R0D4H]

I created the recovery disks yesterday. after i had this problem. will it still work or is the data on the discs corrupted too?

Edited by FU5R0D4H, 07 August 2014 - 01:09 PM.

[Plastic Nev]

Oh dear, If the disks were created after finding problems I suspect the recovery disks may also be corrupted, however at this point no harm in trying them and see if they will work, stranger things have happened.

If not, you can download a complete and fresh copy of Windows 7 (If your system is W 7) which as doneteo says will work providing you have the original product key, usually on the Microsoft sticker.

 

Just in case we need the information for further help, can you tell us the make and model of the computer, desk or laptop, and which operating system is on it, Vista or Windows 7 and is it 64 bit or 32 bit. thanks.

 

Nev.

[FU5R0D4H]

My computer is a windows 7 Home Premium 64 bit laptop i dont know the model

Edited by FU5R0D4H, 07 August 2014 - 01:58 PM.

[donetao]

Hello!

Please type msinfo32 or System Information in search bar and post it in your next reply!

[FU5R0D4H]

Acer Aspire V3-571

[donetao]

http://us.acer.com/a...content/support

[FU5R0D4H]

what do i do once i have clicked the link?

[donetao]

what do i do once i have clicked the link?

What ever you want! It's just a link about your computer!

What do you want to do??

[FU5R0D4H]

I want to fix eRecovery so i can re-install my operating system. my computer is acting strange ever since my first attempt to re-install my operating system. Wait... can't i just re-install eRecovery? And then re-install my OS? That could work right? 

[donetao]

I want to fix eRecovery so i can re-install my operating system. my computer is acting strange ever since my first attempt to re-install my operating system. Wait... can't i just re-install eRecovery? And then re-install my OS? That could work right? 

Hello!

I'm not sure where this is going. The eRecovery is the OS! If none of the things you tried work for you, then if you want to restore to factory, you will have to down load the ISO file with W7 on it. I have provided you with the link!

Here it is again!

http://answers.micro...f7-1c8486a46ebf

[FU5R0D4H]

Alright. when i do this, do i have to enter a Key. Because i don't know my OS key