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No system restore,some antivirus not working and graphics glitchingg


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#31
henrymills

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Zep516 are you still gonna help me?


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#32
zep516

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Yes. I am still helping you. Work is driving me crazy and I'm missing days here. Today I have a day off :)

Next

Download Security Check by screen317 from Here or Here
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.
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#33
henrymills

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 Results of screen317's Security Check version 0.99.96 
 Windows Vista Service Pack 2 x86 (UAC is disabled!) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 SUPERAntiSpyware    
 CCleaner    
 UnCleaner    
 Java 7 Update 51 
 Java version 32-bit out of Date!
  Java 64-bit 8 Update 31 
  Adobe Flash Player  15.0.0.246 Flash Player out of Date! 
 Mozilla Firefox (35.0)
 Google Chrome 39.0.2171.95 Google Chrome out of date! 
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe  
 Globe Tattoo Broadband OnlineUpdate ouc.exe 
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast avastui.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1 %
````````````````````End of Log``````````````````````
 


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#34
henrymills

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What about the bluetooth driver I told you,is it safe to use them?


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#35
zep516

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Hello,

I don't see a problem with that driver.

Your results from security check.

Java version 32-bit out of Date!
Note
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.

Next
Adobe Flash Player 15.0.0.246 Flash Player out of Date!
You should ensure you use the latest Adobe flash player and install any security updates that are released. You can download the latest Flashplayer and updates from Here. Please uncheck any optional offers before downloading.

Next
Google Chrome 39.0.2171.95 Google Chrome out of date!
Update Google Chrome see Here

Windows Vista Service Pack 2 x86 (UAC is disabled!)
Note: Disabling UAC will lead to a less secure system.
Is there a reason you disabled UAC (User account control) ?

Thanks
Joe :)
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#36
henrymills

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I need Java so I cant uninstall it,I just updated it however.Im also done upgrading Adobe Flash and Google Chrome.I notice too my UAC is disabled,probably had it off when I was installing the bluetooth driver and the vbscript problem happened.So the driver is safe to install now?and what should I do next


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#37
zep516

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OK.

So you're all up to date. Very Good.

I downloaded that driver just now and could not open it.

What is the name of the device that you need that driver for, is it a headset or what ?

Just to verify. This is where you're getting the driver from ?
http://www.komeil.co...adset-windows-7
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#38
henrymills

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Try here http://www.komeil.com/download/1309 I downloaded one of those i believe.I need a bluetooth driver to use my beats bluetoot headset.I can use the bluetooth headset on my smartphone with no problem but apparently the bluetooth dongle im using on my pc needs extra driver so I can use the bluetooth headset.


Edited by henrymills, 03 February 2015 - 09:36 PM.

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#39
zep516

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That link is not working.
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#40
zep516

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Henry have you seen these instructions, bare with me I'm not a knowledgeable bluetooth person.


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#41
henrymills

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What instructions? The one from the website?


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#42
zep516

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The Utube video above
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#43
henrymills

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It doesnt work like that on me,it ask for additional driver,and Komeil driver work before,my only concern was if it is safe to use?and also is my PC clean now?


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#44
zep516

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OK.

If it worked before then you should be ok. Go ahead and install it.

Your machine is clean, we need to remove all the tools we used and log files that were created.

Download DelFix by Xplode and save it to your desktop.
  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report.
    Paste it for my review.
I'll keep this topic open for a few days more in case any issue happens.

Thanks
Joe :)
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#45
henrymills

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Im still trying to make the bluetooth driver work,I ask in chatroom but nobody knows how to fix it.http://s1343.photobu...daht7d.mp4.html From there you could see i had bluetooth drivers installed,then when i paired it with by bluetooth headset it ask for additional driver then when i choose the recommended install it ends on a BSOD. I tried viewing what cause the BSOD using Bluescreenview and this is what I got http://s1343.photobu...68e2e6.jpg.html It shows the drivers that causes it.Any idea how to remove those drivers?Should I just manually delete them? Also about my virus problem,I forgot to tell you I had win 7 installed as a multiboot,I dont know if its infected also.


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