Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Windows 7 Black Screen virus [Solved] [Closed]


  • This topic is locked This topic is locked

#31
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

The next step is do you have the windows CD ? There does not appear to be a recovery partition on the system


  • 0

Advertisements


#32
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

No, my computer came built a few years ago without it, currently still in the process of transferring 


  • 0

#33
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK ensure that you have the windows licence key as you will need it to download from here https://www.microsof...e-download/home
  • 0

#34
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

I am having trouble transferring the documents and files to my hard drive as it does not show up as a available 'hard disk drive'. 

When I go on add hardware it says that I can only install one device at a time (being my usb with the program)


  • 0

#35
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Could you put it on this partition ?

Drive d: (Storage) (Fixed) (Total:800 GB) (Free:238.22 GB) NTFS
  • 0

#36
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

Yes, i've moved all my most important files onto my d drive now


  • 0

#37
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK download the windows 7 ISO using your windows key and then you will need to reload windows 7... Be careful when you update drivers
  • 0

#38
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

Would I need a stable internet connection when I reload windows or in any part of the process?


  • 0

#39
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
No requirement during installation
  • 0

#40
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

On which PC do I download the windows onto and what does reloading it involve~?(sorry for all the questions first time and not very familiar with this all)


  • 0

Advertisements


#41
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
OK from this page download windows 7 to another computer
 https://www.microsof...wnload/windows7
Then use Rufus to burn a bootable USB
 
Download Rufus

Insert the USB stick Then run Rufus
RufusISO.JPG

Select the ISO file on the desktop via the ISO icon.

Press Start Burn

Once the burn is complete then install windows 7 from that USB http://www.sevenforu...ive-create.html
  • 0

#42
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

So for some reason my product key from my current laptop is being denied.

Is there any way to retrieve it from my main PC such as using a third party program (i.e ProduKey) to retrieve it via the usb methods from before.

Also if I am on the Reatogo desktop would the my product key for windows 7 still be detectable or not.

thanks


  • 0

#43
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Yes if you use Magic jellybean that will work from the reatogo desktop https://www.magicalj....com/keyfinder/
  • 0

#44
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

Ok thanks i'll do that now


  • 0

#45
filipfilip

filipfilip

    Member

  • Topic Starter
  • Member
  • PipPip
  • 45 posts

I've hit a complete brick wall, the key for Windows 7 Ultimate brings up the error "We've encountered a problem with the product key you provided." 

The laptop I am currently on is running on Windows 7 Home premium.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP