[SleepyDude]

windows vista  home premium 32 bit serv pack 2

 

gateway GT5404

 

In that case you can create a Windows Vista Recovery disk by following this guide http://www.vistax64....overy-disc.html

 

Then you can boot the machine with problems using the disk and run chkdsk like I post on #10

Edited by SleepyDude, 23 August 2016 - 11:48 AM.
Link changed...

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instructions show a requirement for a retail vista disc which I do not have

[aydyty]

instructions show a requirement for a retail vista disc which I do not have

[SleepyDude]

instructions show a requirement for a retail vista disc which I do not have

 

Sorry missed that. You know if the machine with problems is 32 or 64 bits?

[aydyty]

searched product specs online, based on model should be 32bit

[SleepyDude]

searched product specs online, based on model should be 32bit

 

Ok. Check your PM.

[aydyty]

not sure what that means?  Check your PM?

[SleepyDude]

Boot the machine using the CD and access the Command Prompt then run chkdsk by typing:

chkdsk /R /x c:

The check will take some time...

[aydyty]

Thanks, please provide the proper steps to boot the machine using the disc

[aydyty]

placed disk in machine, still won't boot - went into recovery option from start-up screen (f11) to run start-up repair, that also does not work and can not get to the cmd prompt

[SleepyDude]

placed disk in machine, still won't boot - went into recovery option from start-up screen (f11) to run start-up repair, that also does not work and can not get to the cmd prompt

 

You have to access the BIOS and change the boot order to start from the CD/DVD first or if you see information during the machine start to access the boot menu by pressing F8, F10, F??

 

Booting from the CD should give you access to a screen like this:

[aydyty]

disc was in the machine and I selected the boot menu and tried to change the order, but it did not work?

[SleepyDude]

disc was in the machine and I selected the boot menu and tried to change the order, but it did not work?

 

If you open the disk on the working computer can you see several files inside?

[aydyty]

all I see is: Vista_Recovery_Disk.iso

[SleepyDude]

all I see is: Vista_Recovery_Disk.iso

 

That is the problem. You have to burn the ISO to the disk using the option "burn image" or similar and not simply burn the ISO file to the disk as data file like you did.

 

What is the burning software your have? I will try to find the correct option for you to use.

[aydyty]

I was using the default "burn" icon from w/in explorer