Which one of these?
https://downloadcenter.intel.com/
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The one you get with Get Started
After installing and running the tool, it launched a webpage snad started scanning then showed the following error:
Oops, something went wrong while trying to scan. Please try again, or see our FAQs for help.
I found nothing about the error in the FAQ and unsintalled the tool, reinstalled and tried again but still thie error showed up.
Does the tool have a log?
I managed to let it scan using internet explorer instead of firefox.
The sccanner reported nothing to suggest as I was up to date. Unlike with the failed scan error, internet explorer allowed me to save a log of the up to date status.
Last scan: 11/21/2018 1:28 PM
ComputerASUSTeK Computer INC. P6T
System Manufacturer
System manufacturer
System Model
System Product Name
System Type
Desktop
Motherboard Manufacturer
ASUSTeK Computer INC.
Motherboard Product
P6T
BIOS Version
BIOS Date: 02/24/10 13:59:37 Ver: 08.00.15
SMBIOS Version
2.5
Operating SystemMicrosoft Windows 7 Professional (64-bit)
OS Build
6.1.7601
Locale
English (United Kingdom)
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
.NET Framework Versions
2.0.50727.5420, 3.0.30729.5420, 3.5.30729.5420, 4.0.0.0, 4.6.01055
Default Internet Browser
Internet Explorer 11.0.9600.18697
Installed Internet Browsers
Mozilla Firefox, Mozilla Firefox, Firefox Portable, Internet Explorer 11.0.9600.18697
ProcessorIntel® Core™ i7 CPU 920 @ 2.67GHz
Manufacturer
GenuineIntel
Description
Intel64 Family 6 Model 26 Stepping 4
Architecture
x64
# of Cores
4
Current Clock Speed
2668 MHz
Current Voltage
1.8
Level 2 Cache
1024 Kb
Level 3 Cache
8192 Kb
Processor Id
BFEBFBFF000106A4
Revision
6660
Availability
Running at full power
GraphicsNVIDIA GeForce GTX 750 Ti
Adapter Compatibility
NVIDIA
Video Processor
GeForce GTX 750 Ti
Resolution
1280 x 1024
Bits Per Pixel
32
Number of Colors
4294967296
Refresh Rate - Current
60 Hz
Refresh Rate - Maximum
75 Hz
Refresh Rate - Minimum
60 Hz
Driver Provider
NVIDIA
Driver Version
22.21.13.8205
Driver Date
1/5/2017
Adapter DAC Type
Integrated RAMDAC
Adapter RAM
2.00 GB
Availability
Running at full power
Status
This device is working properly.
Location
PCI bus 2, device 0, function 0
Device Id
PCI\VEN_10DE&DEV_1380&SUBSYS_84BB1043&REV_A2\4&2EB3824&0&0018
AudioNVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Driver Provider
NVIDIA
Driver Version
3.40.1.0
Driver Date
4/10/2016
Device Id
ROOT\UNNAMED_DEVICE\0000
Apowersoft_AudioDevice
Driver Provider
Apowersoft
Driver Date
4/10/2012
Device Id
ROOT\MEDIA\0000
NVIDIA High Definition Audio
Driver Provider
NVIDIA Corporation
Driver Version
1.3.34.26
Driver Date
1/5/2017
Device Id
HDAUDIO\FUNC_01&VEN_10DE&DEV_0060&SUBSYS_104384BB&REV_1001\5&7416D93&0&0001
M-Audio FW Solo
Driver Provider
M-Audio
Driver Version
5.10.0.5061
Driver Date
1/24/2012
Device Id
1394\M-AUDIO&FW_SOLO\000D6C0B00B3C3A1
USB Audio Device
Driver Provider
Microsoft
Driver Version
6.1.7601.18208
Driver Date
12/7/2013
Device Id
USB\VID_8C00&PID_3C00&MI_00\7&C8F57F0&0&0000
High Definition Audio Device
Driver Provider
Microsoft
Driver Version
6.1.7601.17514
Driver Date
11/19/2010
Device Id
HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_104383C0&REV_1001\4&5E4D696&0&0001
Networking and I/ORealtek PCIe GBE Family Controller
Manufacturer
Realtek
Availability
Running at full power
Status
This device is working properly.
Installed
True
MAC Address
*HIDDEN FOR SECURITY*
Service Name
RTL8167
Driver Provider
Realtek
Driver Version
7.100.422.2016
Driver Date
4/22/2016
Device Id
PCI\VEN_10EC&DEV_8168&SUBSYS_82C61043&REV_02\4&9B46FCD&0&00E2
Revision
02
TAP-Windows Adapter V9
Manufacturer
TAP-Windows Provider V9
Availability
Running at full power
Status
This device is working properly.
Installed
True
MAC Address
*HIDDEN FOR SECURITY*
Service Name
tap0901
Driver Provider
TAP-Windows Provider V9
Driver Version
9.0.0.21
Driver Date
5/11/2014
Device Id
ROOT\NET\0000
Memory12 GB
Physical Memory - Total
12 GB
Physical Memory - Available
8.26 GB
Virtual Memory - Total
24.03 GB
Virtual Memory - Available
20.02 GB
Page File
C:\pagefile.sys
Page File Space
11.99 GB
StorageSamsung SSD 850 EVO 500GB ATA Device
Capacity
465.76 GB
Firmware Version
EMT01B6Q
Serial Number
32534a31584e4741324133333731204d20202020
Partitions
1
Driver Provider
Microsoft
Driver Version
6.1.7600.16385
Driver Date
6/21/2006
Device Id
IDE\DISKSAMSUNG_SSD_850_EVO_500GB_______________EMT01B6Q\5&7F9B176&0&0.0.0
C:
File System
NTFS
Compressed
False
Capacity
465.76 GB
Free Space
138.79 GB
TOSHIBA DT01ACA200 ATA Device
Capacity
1863.01 GB
Firmware Version
MX4OABB0
Serial Number
2020202020202020202038204c35445259335354
Partitions
1
Driver Provider
Microsoft
Driver Version
6.1.7600.16385
Driver Date
6/21/2006
Device Id
IDE\DISKTOSHIBA_DT01ACA200______________________MX4OABB0\5&28C87233&0&1.0.0
E:
File System
NTFS
Compressed
False
Capacity
1863.01 GB
Free Space
76.62 GB
Multi Flash Reader
Capacity
0.00 GB
Firmware Version
1.00
Serial Number
058F0O1111B1
Driver Provider
Challenger Backup Solutions, LLC
Driver Version
2.3.72.0
Driver Date
11/8/2013
Device Id
USBSTOR\DISK&VEN_MULTI&PROD_FLASH_READER&REV_1.00\058F0O1111B1&00
Go ahead and update the firmware. Perhaps that will make a difference.
Does firmware update on ssd (system drive) affect data, will I need a backup?
Also go into device manager and open IDE ATA/ATAPI Controllers
Right click on the controller you see and select Properties. See if it is working properly and if you can update it. Also
then click on the Details tab. Change Property to Hardware IDs. Click on the top one then right click and copy. Paste that into a reply.
You probably told me already but what make and model PC is this?
Far as I know firmware update doesn't hurt anything. I've done it on mine without any problems.
Controller 1: HardwareID top entry: PCI\VEN_8086&DEV_3A20&SUBSYS_82D41043&REV_00
Controller 2: HardwareID top entry: PCI\VEN_8086&DEV_3A26&SUBSYS_82D41043&REV_00
It's a custom build.
CPU
Intel Core i7 920 @ 2.67GHz 62 °C
Bloomfield 45nm Technology
RAM
12.0GB Triple-Channel DDR3 @ 534MHz (8-8-8-20)
Motherboard
ASUSTeK Computer INC. P6T (LGA1366) 42 °C
Graphics
DELL E196FP ([email protected])
2047MB NVIDIA GeForce GTX 750 Ti (ASUStek Computer Inc) 37 °C
Storage
1863GB TOSHIBA DT01ACA200 ATA Device (SATA) 34 °C
465GB Samsung SSD 850 EVO 500GB ATA Device (SSD) 33 °C
0B Multi Flash Reader (USB)
Optical Drives
TSSTcorp CDDVDW SH-S223F ATA Device
Audio
M-Audio FW Solo
Oops dupe post.
Edited by phickspc, 21 November 2018 - 09:23 AM.
Forum is acting up again.
Appears your mobo can only do 300 on the SATA. Expect it could do ACHI but that would require a BIOS setting change then you would probably need to reload Windows.
Didn't find instructions for your P6T but for a similar mobo:
https://docs.oracle....iakd/index.html
You might look in your BIOS setting and see if you have similar options. The lack of ACHI and the SATA 1 interface explains the slowness of the drive and probably the problems with Page Faults since because the drive is slow the impact of a page fault will be much greater.
Okay I just performed the fw update on samsung magician. Restarted noticeably slower.
System tray notified me that the ata controller has installed. Restarted noticeably slower.
Disabled network & AV, terminated most non-system programs loaded in system tray.
Clicking Safely Remove still takes just as long to display the notification window. Scanner still shows the usb 2 warning.
Performed Magician Benchmark:
Performed HDTune benchmark (very volatile):
Performed USBDeview speedtest with latency monitor in background:
W: 2.5-3.8
R:28
_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for 0:00:22 (h:mm:ss) on all processors.
_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name: NIV
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: ASUSTeK Computer INC., P6T
CPU: GenuineIntel Intel® Core i7 CPU 920 @ 2.67GHz
Logical processors: 8
Processor groups: 1
RAM: 12278 MB total
_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed: 2672 MHz
Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.
_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.
Highest measured interrupt to process latency (µs): 197.307726
Average measured interrupt to process latency (µs): 4.290865
Highest measured interrupt to DPC latency (µs): 195.775239
Average measured interrupt to DPC latency (µs): 1.934290
_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.
Highest ISR routine execution time (µs): 48.827844
Driver with highest ISR routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation
Highest reported total ISR routine time (%): 0.022852
Driver with highest ISR total time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation
Total time spent in ISRs (%) 0.027301
ISR count (execution time <250 µs): 11638
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 0
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.
Highest DPC routine execution time (µs): 107.010853
Driver with highest DPC routine execution time: ntoskrnl.exe - NT Kernel & System, Microsoft Corporation
Highest reported total DPC routine time (%): 0.104285
Driver with highest DPC total execution time: USBPORT.SYS - USB 1.1 & 2.0 Port Driver, Microsoft Corporation
Total time spent in DPCs (%) 0.133220
DPC count (execution time <250 µs): 47547
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 0
DPC count (execution time 1000-1999 µs): 0
DPC count (execution time 2000-3999 µs): 0
DPC count (execution time >=4000 µs): 0
_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.
Process with highest pagefault count: none
Total number of hard pagefaults 0
Hard pagefault count of hardest hit process: 0
Number of processes hit: 0
_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 0.044566
CPU 0 ISR highest execution time (µs): 15.803144
CPU 0 ISR total execution time (s): 0.001386
CPU 0 ISR count: 467
CPU 0 DPC highest execution time (µs): 107.010853
CPU 0 DPC total execution time (s): 0.004327
CPU 0 DPC count: 2155
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 0.022961
CPU 1 ISR highest execution time (µs): 9.324102
CPU 1 ISR total execution time (s): 0.001377
CPU 1 ISR count: 235
CPU 1 DPC highest execution time (µs): 12.220808
CPU 1 DPC total execution time (s): 0.001421
CPU 1 DPC count: 487
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 0.126941
CPU 2 ISR highest execution time (µs): 48.827844
CPU 2 ISR total execution time (s): 0.005387
CPU 2 ISR count: 256
CPU 2 DPC highest execution time (µs): 58.994386
CPU 2 DPC total execution time (s): 0.004423
CPU 2 DPC count: 502
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 0.006820
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 0.0
CPU 3 DPC total execution time (s): 0.0
CPU 3 DPC count: 0
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 0.006002
CPU 4 ISR highest execution time (µs): 0.0
CPU 4 ISR total execution time (s): 0.0
CPU 4 ISR count: 0
CPU 4 DPC highest execution time (µs): 0.0
CPU 4 DPC total execution time (s): 0.0
CPU 4 DPC count: 0
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 0.010967
CPU 5 ISR highest execution time (µs): 7.937126
CPU 5 ISR total execution time (s): 0.000071
CPU 5 ISR count: 15
CPU 5 DPC highest execution time (µs): 13.776946
CPU 5 DPC total execution time (s): 0.000883
CPU 5 DPC count: 446
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 0.016173
CPU 6 ISR highest execution time (µs): 7.151198
CPU 6 ISR total execution time (s): 0.000025
CPU 6 ISR count: 5
CPU 6 DPC highest execution time (µs): 10.294910
CPU 6 DPC total execution time (s): 0.000356
CPU 6 DPC count: 142
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 0.319707
CPU 7 ISR highest execution time (µs): 7.066991
CPU 7 ISR total execution time (s): 0.040821
CPU 7 ISR count: 10660
CPU 7 DPC highest execution time (µs): 38.826722
CPU 7 DPC total execution time (s): 0.228012
CPU 7 DPC count: 43815
_________________________________________________________________________________________________________
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