Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

BSOD


  • Please log in to reply

#1
bambidbl

bambidbl

    Member

  • Member
  • PipPip
  • 98 posts

Hello,i had a few problems fixed on this forum not long ago and i m getting some bsod with different codes,here is the dump from the last crash,BlueScreenView says that ntoskrnl.exe is the problem but i dont know if i can trust it.

waiting for help :)

Attached Files


  • 0

Advertisements


#2
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts

little update,got another one.

I tried running chkdsdk /f but the scan doesnt perform on restart.

In blue screen view,ntoskrnl.exe is still in red and is the only one,i m sending another dump file.

Attached Files


  • 0

#3
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,799 posts

bambidbl,

 

You need to be prepared to be more helpful to helpers by doing what you already know is required, you are well versed after us having resolved your previous issue/s. 

 

You tagged this latest episode onto your last thread to which I replied the below;


Please start a new thread on the appropriate forum and someone will be along to help you there, you need to upload any crash dmps and provide as much information about what the PC was being used for at the time of the crash.
 

 

 

Great, you started a new thread but you did not provide what was asked for, did not post a Speccy url or MTB log + we do not use rar here so really not sure why you did not just upload any crash dmps the way that you were advised in your previous thread.

 

I am always happy to help but I will neither interrogate or run around after members to get information that members already know is required  :(


  • 0

#4
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts
Hello,sorry for the inconveniance,i will try to put as much info as i can.
 
-AS i told earlier,chkdsk isnt working,more precisely it is saying on every single boot that the c: drive is getting analysed and reapaired,but it doesnt do it and just boots in windows like nothing happened.
 
 
 
-The pc is getting bsod when playing most of the time but it also happens when just using the pc normally.
 
 
 
-Here is the link to speccy:    http://speccy.pirifo...xcL71HJgDcbziT8
 
 
 
-I put the mtb file diwn below.
 
 
 
-Also about the rar format,completely forgot it didnt work here.I put the last three dumps from yesterday in .zip
 
Sorry again,still a beginner here...

Attached Files


  • 0

#5
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts

MTB didnt get to you,sorry.

Here it is

Attached Files

  • Attached File  MTB.txt   5.54KB   9 downloads

  • 0

#6
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,799 posts

Speccy looks okay but you have done the MTB in French and GtG is an English speaking Forum I`m afraid.

 

Your three crash dmps point towards storage drivers again which to me suggests a possible Windows issue or alternatively a driver getting updated by Windows.

 

Can you do the MTB log in English for us please.


  • 0

#7
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts

Hello,idk why it is in french,i did it exactly like i did in the previous topic,i can try and translate everything but it ll be a bit long to do


  • 0

#8
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts

Here it is idk if it is the way to do it,ill search to see if i can find how to get it in english by default.

Attached Files


Edited by bambidbl, 10 May 2024 - 11:10 AM.

  • 0

#9
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts

Hello,i guess it was just bugged,i did it again today and it is in english so i m sending it.

Have a nice day

Attached Files


  • 0

#10
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,799 posts

Still a bit of French in there but got what we need so thanks  :thumbsup:

 

Windows and Windows Defender are both having issues.

 

Do you have a System restore point that is before this latest episode.


  • 0

#11
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts

I dont really remember when it started so I cant use a restore point,sorry.
I started this topic after not one but multiple crashes so it is impossible for me to know the exact date.

 

 

 

I also just checked and dont have any system restore point at all.


Edited by bambidbl, Yesterday, 12:27 PM.

  • 0

#12
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,799 posts
I also just checked and dont have any system restore point at all.

 

 

Golden rule of computing is to always create a new system restore point before updating anything and/or before installing any new software, try getting into the habit of doing this.

 

Best thing that you can do is a Windows Reset using the Remove everything option, see info here you will see first hand now the benefits of having Windows installed on its own partition.

 

Once you have done the reset, install the chipset then the CPUs video drivers and then pause Windows updates for seven days to see if you have any problems during those seven days. 


  • 0

#13
bambidbl

bambidbl

    Member

  • Topic Starter
  • Member
  • PipPip
  • 98 posts

i am performing the "remove everything" as you asked.

 

Do i get back to you if i get bsod before 7 days?

 

I will also try to use the computer as i use it usually without using windows update.


Edited by bambidbl, Yesterday, 01:28 PM.

  • 0

#14
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,799 posts
Yes come back to us if you get any BSOD within those seven days.
  • 0






Similar Topics

6 user(s) are reading this topic

1 members, 5 guests, 0 anonymous users


    bambidbl

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP