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possible rootkit [Solved]


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#31
DR M

DR M

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Hi!
 
No inconvenience at all! It's just a matter of letting the tools running properly.
 

Dont see your attached file.

 

Of course you don't see it! I forgot it!  :no:  :bashhead:

 

Here it is.

 

Attached Files


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#32
JTug

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Hello,

Done. Thanks!

Attached Files


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#33
DR M

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Thanks! Did you run it in normal or safe mode?


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#34
JTug

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Thanks! Did you run it in normal or safe mode?

Normal mode. Running fine this time ;)


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#35
DR M

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Good!  :cheers:

 

How is the computer running now? Any remaining issues/questions/concerns? 


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#36
JTug

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Hello again DR M,

 

Apart fom the question related to the Ransomware (.tisc) that still exist and I'll keep on use trusted sources when searching for information and hope that soon there is a solution.

 

Many thanks for your time, patiente and help.


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#37
DR M

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Apart fom the question related to the Ransomware (.tisc) that still exist and I'll keep on use trusted sources when searching for information and hope that soon there is a solution.

 
Actually the Ransomware is not in your computer anymore. The computer is clean now. But the Ransomware encrypted your files and for now, unfortunately, it is not possible for them to get decrypted by any tool. 
 

Many thanks for your time, patiente and help.

 
You are very welcome.
 
Let's finish it.

The following tool will remove the tools we used as well as reset system restore points:

Download KpRm by kernel-panik and save it to your desktop.

  • Right-click kprm_(version).exe and select Run as Administrator.
  • Read and accept the disclaimer.
  • When the tool opens, ensure all boxes under Actions are checked.
  • Under Delete Quarantines select Delete Now, then click Run.
  • Once complete, click OK.
  • A log will open in Notepad titled kprm-(date).txt.
  • Please copy and paste its contents in your next reply.

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#38
JTug

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Hello,

Attached KpRm

Thanks

Attached Files


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#39
DR M

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Excellent.  :thumbsup:

 

A question I would like to make to you:

 

Is there any reason you didn't upgrade to Windows 10 yet? Why still in Windows 8.1? 


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#40
JTug

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I hate windows and especially new versions. For that reason I've always kept this version... maybe it's because I'm old LOL  and I think it's easier to go back and use linux again than updating windows.

BUT, I accept and THANK YOU for your opinion if you want to give it and I try to understand the benefits of upgrading to this new version.

 

Regards


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#41
DR M

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It is important always to keep current with the latest security fixes from Microsoft. This can patch many of the security holes through which attackers can infect your computer. You can see that in my final tips below too.
 
Windows 8.1. extended support date is in a year (Jan 10th 2023) and Windows 10 is not as new as you think, since Windows 11 is on their way.
 
I understand that you feel "more secure" with something more familiar (nothing to do with age), but I would go for Windows 10. 
 
That is my opinion. :)
 
If you ever decide to upgrade, make sure you have backups of your files first. There is an option to upgrade by keeping your data, but you never know. After that,

  • Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
  • Save the tool on your Desktop and double click to run it.
  • On the License terms page, if you accept the license terms, select Accept.
  • On the What do you want to do page, select Upgrade this PC now, and then select Next.
  • Follow the instructions and select Keep personal files and apps, when you are asked to.
  • It might take a couple of hours, depending on your wifi speed connection, to install Windows 10. Your PC will restart a few times. Make sure you don’t turn off your PC.
  • After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.

 

Something to not forget: Now we finished, you can enable COMODO again.

 

 

For now your computer is clean, here are some final tips about your computer's security from now on:

Some of the following, are from Klein's (2005) article, So how did I get infected in the first place. Since then, the article has been reproduced or linked to in dozens of locations. As a result, many malware experts have continued updating it, to include current operating systems and software program information. My source is Security Garden, and I marked for you the following:

1. Keep your Windows updated!
It is important always to keep current with the latest security fixes from Microsoft. This can patch many of the security holes through which attackers can infect your computer.

2. Update 3rd Party Software Programs
Third Party software programs have long been targets for malware creators. It has been stated that "Adobe’s Reader and Flash and all versions of Java are together responsible for a total of 66 percent of the vulnerabilities in Windows systems exploited by malware.'' It's important to keep everything updated.

3. Update the browsers you use
Many malware infections install themselves by exploiting security holes in the Internet browser that you use. So... Keep them updated.

4. Be careful about what you download and what you open!

  • Many "freeware" programs come with an enormous amount of bundled spyware that will slow down your system, spawn pop-up advertisements, or just plain crash your browser or even Windows itself. Watch for pre-checked options such as toolbars that are not essential to the operation of the installed software.
  • Peer-to-peer (P2P) programs like Kazaa, BearShare, Imesh, Warez P2P, and others, allow the creation of a network enabling people to connect with other users and upload or download material in a fast efficient manner. BUT even if the P2P software you are using is "clean", a large percentage of the files served on the P2P network are likely to be infected.
  • Cracked or pirated programs are not only illegal, but also can make your computer a malware target. Have this in mind.
  • Do not open any files without being certain of what they are!

5. Avoid questionable web sites!
Visit web sites that are trustworthy and reputable. Many disreputable sites will attempt to install malware on your system through "drive-by" exploits just by visiting the site in your browser. Lyrics sites, free software sites (especially ones that target young children), cracked software sites, and pornography sites are some of the worst offenders. Also, never give out personal information of any sort online or click "OK" to a pop-up unless it is signed by a reputable company and you know what it is.

6. Registry cleaners/driver boosters/system optimizers
I do not recommend registry cleaners, system optimizers, driver boosters and the like. It is your computer and certainly your choice. However, please consider that modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. With registry cleaner and system optimization software programs, the potential is ever present to cause more problems than they claim to fix. Do note, however, that Microsoft does not support the use of registry cleaners. See Microsoft support policy for the use of registry cleaning utilities.

7. PC means personal computer!
Don't give access to your computer to friends or family who appear to be clueless about what they are doing.

8. Back-up your work!
Make back-ups of your personal files frequently. You never know when you'll have to reformat and start from scratch. You can always reformat and reinstall programs, but you cannot replace your data if you haven't made backups.

9. Must-Have Software
An anti-virus and an anti-spyware program is a necessity for the security of your computer. Be sure that you keep them updated, and that real time protection is enabled. 

Happy safe computing. ZZZQehw.gif



I'm glad I was able to help you.


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#42
JTug

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Hi,

 

Ok, thanks. I'll seriously consider your words and quite possibly upgrade to that version.

 

Comodo already ON ;)

 

Many thanks for your hard work! :cheers:


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#43
DR M

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You are most welcome, JTug.

  :cheers:


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#44
DR M

DR M

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As this issue appears to be resolved, I'm closing this topic.
 
JTug, if you need it reopened, please send me a personal message (Hoover with the mouse on my profile name and choose Send message).

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