[RKinner]

There should be a TPM entry in the Services Menu.

 

(Search for services.msc and hit Enter)

 

Does it say it is running?

[Advertisements]

No PTT, no Platform Trust Technology, no TPM, no Trusted Platform Module service present.

[wayneman50]

No PTT, no Platform Trust Technology, no TPM, no Trusted Platform Module service present.

[RKinner]

Not sure.  As I said before I don't have a PC that has TPM.  Just going by the error that there was a service and that looks like a driver.  Did you also look under Intel in the Services menu?

 

Did you see anything in Settings, Update & Security, Windows Security, Device Security?

 

We can look in the registry and see what it says.  Turns out I have a TPM entry even without the hardware so I can have FRST look at yours for us: Download the attached fixlist:

 

 fixlist.txt   200bytes   63 downloads

 

Just bring up FRST (right click and run as admin) and hit Fix.  You will get a single log and it will not reboot.  Should be very quick.

 

Are you still having hangs?  This may just be a slow starting service tho 30000 msec is 30 seconds and you would think it was part of the boot process so should be causing a delay in booting.  If we don't see TPM errors in the event log except at boot time that's probably what is happening and it's not causing your problems.

 

 

 

 

 

 

[wayneman50]

Fix result of Farbar Recovery Scan Tool (x64) Version: 25-03-2023
Ran by wayne (01-04-2023 11:58:26) Run:3
Running from C:\Users\wayne\Desktop
Loaded Profiles: wayne
Boot Mode: Normal
==============================================

fixlist content:
*****************
REG: reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM" /s
CMD: sc query TPM


*****************


========= reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM" /s =========


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM
    ImagePath    REG_EXPAND_SZ    \SystemRoot\System32\drivers\tpm.sys
    Type    REG_DWORD    0x1
    Start    REG_DWORD    0x3
    ErrorControl    REG_DWORD    0x1
    Group    REG_SZ    Boot Bus Extender
    Tag    REG_DWORD    0x5
    DisplayName    REG_SZ    @tpm.inf,%TPM%;TPM
    Description    REG_SZ    @tpm.inf,%TPMDesc%;TPM Driver
    Owners    REG_MULTI_SZ    tpm.inf
    BootFlags    REG_DWORD    0x20
    OsBootCount    REG_DWORD    0xbe

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\KeyAttestationKeys

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\Parameters

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\Parameters\Wdf
    WdfMajorVersion    REG_DWORD    0x1
    WdfMinorVersion    REG_DWORD    0xf
    TimeOfLastTelemetryLog    REG_QWORD    0x1d9632d8a3b5b4c

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\PlatformQuoteKeys

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI
    UseNullDerivedOwnerAuth    REG_DWORD    0x1
    FirmwareVersionAtLastProvision    REG_SZ    302.12.0.0
    WindowsAIKHash    REG_BINARY    350DB1057975D5139A3CA64D3DF6A223295E8613ADEFCD6AF51B39C4B743131D
    TpmBackedDeviceID    REG_DWORD    0x1
    TaskOsBuildNumber    REG_SZ    19045
    TaskFirmwareVersion    REG_SZ    303.12.0.0
    TaskManufacturerId    REG_DWORD    0x494e5443
    TaskInformationFlags    REG_DWORD    0x0
    TaskReadyForAttestation    REG_DWORD    0x1
    TaskReadyForStorage    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Admin
    OwnerAuthStatus    REG_DWORD    0x0
    LastAuthLevel    REG_DWORD    0x4
    LockoutHash    REG_SZ    goh4o3xXgIck6yAaCJJhsyy5/1M=
    StorageOwnerAuth    REG_SZ    
    SRKPub    REG_BINARY    E2B2BA4ED25C8657290BC476138BE37FB559A5D9

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement
    EndorsementAuth    REG_SZ    
    EkTries    REG_DWORD    0xa
    EkRetryLast    REG_QWORD    0x1d6b7f576a391b0
    EkNoFetch    REG_DWORD    0x1
    EKPub    REG_BINARY   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

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStore

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStore\Certificates

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStore\Certificates\A835ADDFED62E255310EE55D01309BCECB508563
    Blob    REG_BINARY   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

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStore\CRLs

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStore\CTLs

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStoreECC

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStoreECC\Certificates

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStoreECC\CRLs

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\Endorsement\EKCertStoreECC\CTLs

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\HealthCert

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\HealthCert\Store

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\HealthCert\Store\has.spserv.microsoft.com
    GetProtocolOverride    REG_DWORD    0x3
    NoEkAttestationOverride    REG_DWORD    0x1
    VerifyProtocolOverride    REG_DWORD    0x3

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\User

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI\TaskStates
    EkCertificatePresent    REG_DWORD    0x1
    PCR7BindingState    REG_DWORD    0x0
    MaintenanceTaskComplete    REG_DWORD    0x1

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\Enum
    0    REG_SZ    ACPI\MSFT0101\1
    Count    REG_DWORD    0x1
    NextInstance    REG_DWORD    0x1



========= End of Reg: =========


========= sc query TPM =========


SERVICE_NAME: TPM
        TYPE               : 1  KERNEL_DRIVER  
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

========= End of CMD: =========


==== End of Fixlog 11:58:27 ====

Attached Thumbnails

• 

Edited by wayneman50, 01 April 2023 - 10:01 AM.

[wayneman50]

To check Firefox performance, I would need to log into some sites that I had trouble with, like my credit card. My passwords are on that USB drive which is still plugged into my HP. (Don't worry - If anyone should get access to them, the passwords in there are not the exact passwords. I have a method where I modify them once I paste them in to a login screen).  In my other GTG topic "HP - New profile created", DR M had me run some scans and declared my machine clean. I think the scans included the USB. Anyway, if you want me to run scans again on the USB, please let me know what to run.

 

Re DellSupportAssistRemedationService.exe - the Dell rep said I should leave it running. It can fix things in real time.

Edited by wayneman50, 01 April 2023 - 10:30 AM.

[RKinner]

The Fixlist says it is working OK.

 

Just loaded Win 10 on a relatively new intel computer.  In Settings, Update & Security, Windows Security. You will see:

 

Then if you click on Device Security you get:

 

 

What does your show?

 

 

[wayneman50]

Here you go.

Attached Thumbnails

• 

[RKinner]

I messed up that last post.  Posted the same picture twice.  Second one should have been:

 

And you get to it by clicking on Security Processor Details under .Security Processor.

 

 

[wayneman50]

Got it.

Attached Thumbnails

• 

[RKinner]

Appears that the Status is "Ready" so have to assume it's working.  Must just be a little slow starting.  Are you still seeing the original problem?

 

If you are concerned about the USB drive you can go into File Explorer and right click on it and there is probably an option to scan the selected items for viruses or words to that effect.  Depends on the anti-virus.  I use the free Avast and that's what it says.

[wayneman50]

Defender shows USB is clean.

 

Are you still seeing the original problem?...Yes: no improvement. Firefox is sluggish navigating discovercard.com. Sometimes pages won't load, or "Secure connection failed".  Edge is somewhat better.  aol email on Firefox is also slow when sending an attachment. Sometimes it won't go through.  You had me run a performance test a couple days ago - I'd have to search for the name of it - showed my PC performance in the red - it said something like 70% of the PCs out there are faster than mine.

 

Firefox on my 10+ year old HP - aol email sending attachments and discovercard are fast.

 

Same router for both PCs.

Edited by wayneman50, 02 April 2023 - 01:04 PM.

[RKinner]

Did you try Firefox's Safe Mode?

 

Can you run Latency Mon and Process Explorer as before while Firefox is going to your problem websites?

[wayneman50]

Did you try Firefox's Safe Mode?...BTW they now call it Troubleshooting Mode. Yes - Same problem.

The little ball goes back and forth on the firefox tab at the top, and then it disappears. Apparently it thinks it's finished loading the page, and it hasn't.

Latency Mon below. Now on to Process Explorer.

 

 

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for  0:01:32  (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        DESKTOP-3BLPTLN
OS version:                                           Windows 10, 10.0, version 2009, build: 19045 (x64)
Hardware:                                             XPS 8930, Dell Inc.
BIOS:                                                 1.1.29
CPU:                                                  GenuineIntel Intel® Core™ i7-9700 CPU @ 3.00GHz
Logical processors:                                   8
Processor groups:                                     1
Processor group size:                                 8
RAM:                                                  7997 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI):                             30 MHz
Reported CPU speed (registry):                        30 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   335.70
Average measured interrupt to process latency (µs):   11.584370

Highest measured interrupt to DPC latency (µs):       327.50
Average measured interrupt to DPC latency (µs):       4.230636


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              196.171333
Driver with highest ISR routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%):          0.005268
Driver with highest ISR total time:                   ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation

Total time spent in ISRs (%)                          0.010652

ISR count (execution time <250 µs):                   3780
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-1000 µs):               0
ISR count (execution time 1000-2000 µs):              0
ISR count (execution time 2000-4000 µs):              0
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              314.450333
Driver with highest DPC routine execution time:       ndis.sys - Network Driver Interface Specification (NDIS), Microsoft Corporation

Highest reported total DPC routine time (%):          0.046019
Driver with highest DPC total execution time:         dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%)                          0.102857

DPC count (execution time <250 µs):                   161919
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-10000 µs):              4
DPC count (execution time 1000-2000 µs):              0
DPC count (execution time 2000-4000 µs):              0
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count:                 intuitupdateservice.exe

Total number of hard pagefaults                       1026
Hard pagefault count of hardest hit process:          494
Number of processes hit:                              18


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       2.706805
CPU 0 ISR highest execution time (µs):                196.171333
CPU 0 ISR total execution time (s):                   0.078488
CPU 0 ISR count:                                      3778
CPU 0 DPC highest execution time (µs):                314.450333
CPU 0 DPC total execution time (s):                   0.505308
CPU 0 DPC count:                                      59596
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       1.113110
CPU 1 ISR highest execution time (µs):                21.895333
CPU 1 ISR total execution time (s):                   0.000044
CPU 1 ISR count:                                      2
CPU 1 DPC highest execution time (µs):                114.0390
CPU 1 DPC total execution time (s):                   0.087331
CPU 1 DPC count:                                      28152
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       0.813186
CPU 2 ISR highest execution time (µs):                0.0
CPU 2 ISR total execution time (s):                   0.0
CPU 2 ISR count:                                      0
CPU 2 DPC highest execution time (µs):                207.759333
CPU 2 DPC total execution time (s):                   0.028978
CPU 2 DPC count:                                      11479
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       0.933523
CPU 3 ISR highest execution time (µs):                0.0
CPU 3 ISR total execution time (s):                   0.0
CPU 3 ISR count:                                      0
CPU 3 DPC highest execution time (µs):                152.061667
CPU 3 DPC total execution time (s):                   0.044750
CPU 3 DPC count:                                      20526
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s):                       0.839431
CPU 4 ISR highest execution time (µs):                0.0
CPU 4 ISR total execution time (s):                   0.0
CPU 4 ISR count:                                      0
CPU 4 DPC highest execution time (µs):                98.614333
CPU 4 DPC total execution time (s):                   0.030273
CPU 4 DPC count:                                      14670
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s):                       0.760350
CPU 5 ISR highest execution time (µs):                0.0
CPU 5 ISR total execution time (s):                   0.0
CPU 5 ISR count:                                      0
CPU 5 DPC highest execution time (µs):                64.846667
CPU 5 DPC total execution time (s):                   0.022816
CPU 5 DPC count:                                      10437
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s):                       0.644962
CPU 6 ISR highest execution time (µs):                0.0
CPU 6 ISR total execution time (s):                   0.0
CPU 6 ISR count:                                      0
CPU 6 DPC highest execution time (µs):                83.8830
CPU 6 DPC total execution time (s):                   0.019978
CPU 6 DPC count:                                      8763
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s):                       0.739317
CPU 7 ISR highest execution time (µs):                0.0
CPU 7 ISR total execution time (s):                   0.0
CPU 7 ISR count:                                      0
CPU 7 DPC highest execution time (µs):                112.392333
CPU 7 DPC total execution time (s):                   0.018879
CPU 7 DPC count:                                      8300
_________________________________________________________________________________________________________

 

[wayneman50]

I hope I timed this one right. I let the program run for a few minutes, then logged into discovercard.com. While it was trying to display the page, that's when I did Save As:

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
System Idle Process    93.96    60 K    8 K    0            
MsMpEng.exe    1.86    381,676 K    292,864 K    1192            
firefox.exe    < 0.01    89,508 K    141,616 K    8232    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
firefox.exe    0.19    366,636 K    453,792 K    2876    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
procexp64.exe    0.74    65,096 K    97,880 K    18880    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System    0.56    200 K    152 K    4            
Dell.TechHub.Diagnostics.SubAgent.exe        72,136 K    58,324 K    15032    Dell Diagnostics        (Verified) Dell Inc
Interrupts    0.19    0 K    0 K    n/a    Hardware Interrupts and DPCs        
firefox.exe    < 0.01    428,956 K    397,140 K    15792    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
dwm.exe    0.19    1,312,412 K    216,388 K    1228    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
outlook.exe    < 0.01    126,844 K    138,340 K    14552    Microsoft Outlook    Microsoft Corporation    (Verified) Microsoft Corporation
atmgr.exe    < 0.01    73,036 K    32,124 K    10936    Cisco Webex Service    Cisco Webex LLC    (Verified) Cisco WebEx LLC
FoxitPDFReaderUpdateService.exe    < 0.01    1,528 K    8,176 K    4180    Foxit PDF Reader Update Service    Foxit Software Inc.    (Verified) FOXIT SOFTWARE INC.
svchost.exe    < 0.01    2,232 K    8,472 K    8700    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
CarboniteService.exe    < 0.01    97,520 K    77,024 K    4164    Carbonite Secure Backup Engine    Carbonite, Inc.    (No signature was present in the subject) Carbonite, Inc.
WmiPrvSE.exe        11,268 K    21,600 K    12760    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
KillerNetworkService.exe    < 0.01    116,388 K    62,260 K    4676    Killer Network Service    Intel    (Verified) Intel Corporation
services.exe    0.19    7,208 K    12,568 K    892            
Dell.TechHub.Instrumentation.SubAgent.exe    < 0.01    118,908 K    104,156 K    14936    Dell Instrumentation        (Verified) Dell Inc
csrss.exe    < 0.01    2,884 K    7,068 K    824            
CarboniteUI.exe    < 0.01    24,044 K    31,764 K    11440    Carbonite User Interface    Carbonite, Inc.    (No signature was present in the subject) Carbonite, Inc.
WebexHost.exe    < 0.01    10,584 K    23,072 K    10900    Cisco Webex Meetings    Cisco Webex LLC    (Verified) Cisco WebEx LLC
svchost.exe        4,744 K    10,836 K    2952    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
explorer.exe    < 0.01    166,968 K    188,672 K    676    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
Dell.DCF.UA.Bradbury.API.SubAgent.exe    < 0.01    56,120 K    35,492 K    15116             (Verified) Dell Inc
RogueKillerSvc.exe    < 0.01    83,076 K    18,396 K    4496    RogueKiller Anti-Malware Scan Service    Adlice Software    (Verified) ADLICE
SupportAssistAgent.exe    < 0.01    211,900 K    154,348 K    9368         Dell Inc.    (Verified) Dell Inc
Dell.TechHub.exe    < 0.01    42,608 K    45,912 K    14464    Dell.TechHub    Dell    (Verified) Dell Inc
NVDisplay.Container.exe    < 0.01    52,756 K    40,556 K    1692    NVIDIA Container    NVIDIA Corporation    (Verified) NVIDIA Corporation
IntuitUpdateService.exe        73,720 K    31,416 K    15228    Intuit Update Service    Intuit Inc.    (A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider) Intuit Inc.
firefox.exe    < 0.01    34,376 K    58,152 K    18320    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
MBAMService.exe    < 0.01    143,304 K    123,420 K    4300            
RogueKiller64.exe    < 0.01    47,616 K    33,204 K    13988    Anti-Malware Scan and Removal    Adlice Software    (Verified) ADLICE
svchost.exe    < 0.01    15,312 K    24,024 K    1100    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    3,920 K    11,156 K    2712    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
firefox.exe    < 0.01    109,892 K    147,316 K    8004    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
csrss.exe    < 0.01    2,128 K    6,032 K    720            
Dell.TechHub.Instrumentation.UserSessionAgent.exe    < 0.01    39,572 K    49,752 K    6344    Dell User Session Agent        (Verified) Dell Inc
ServiceShell.exe    < 0.01    70,208 K    56,784 K    14332    ServiceShell        (Verified) Dell Inc
msedge.exe    < 0.01    50,476 K    120,124 K    6316    Microsoft Edge    Microsoft Corporation    (Verified) Microsoft Corporation
Dell.D3.WinSvc.exe    < 0.01    137,896 K    97,076 K    14120    Dell.D3.WinSvc        (Verified) Dell Inc
PDFProFiltSrvPP.exe    < 0.01    1,308 K    6,252 K    4428    PDFPro IFilter Service    Nuance Communications, Inc.    (Verified) Nuance Communications, Inc.
msedge.exe    < 0.01    81,004 K    129,744 K    16820    Microsoft Edge    Microsoft Corporation    (Verified) Microsoft Corporation
conhost.exe    < 0.01    6,720 K    14,052 K    4996    Console Window Host    Microsoft Corporation    (Verified) Microsoft Windows
AdminService.exe    < 0.01    2,492 K    8,748 K    4156    Windows Setup API    Windows ® Win 7 DDK provider    (Verified) Microsoft Windows Hardware Compatibility Publisher
conhost.exe    < 0.01    6,704 K    14,384 K    14888    Console Window Host    Microsoft Corporation    (Verified) Microsoft Windows
firefox.exe        54,176 K    82,392 K    8592    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
NisSrv.exe        6,072 K    13,572 K    1092            
svchost.exe    0.56    19,604 K    34,396 K    708    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
conhost.exe    < 0.01    6,716 K    14,380 K    14968    Console Window Host    Microsoft Corporation    (Verified) Microsoft Windows
conhost.exe    < 0.01    6,688 K    14,364 K    15132    Console Window Host    Microsoft Corporation    (Verified) Microsoft Windows
msedge.exe        42,496 K    60,596 K    12832    Microsoft Edge    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    < 0.01    4,584 K    25,804 K    9760    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    4,380 K    10,028 K    1972    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
conhost.exe    < 0.01    6,656 K    14,368 K    15060    Console Window Host    Microsoft Corporation    (Verified) Microsoft Windows
firefox.exe        37,988 K    51,956 K    16092    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
DellSupportAssistRemedationService.exe    < 0.01    86,928 K    58,560 K    14252    DCFWinService    Dell INC.    (Verified) Dell Inc
firefox.exe        25,776 K    29,368 K    5680    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
svchost.exe    < 0.01    3,600 K    10,072 K    2588    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
msedge.exe        7,972 K    19,512 K    7476    Microsoft Edge    Microsoft Corporation    (Verified) Microsoft Corporation
firefox.exe        25,828 K    29,432 K    3332    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
firefox.exe        25,840 K    29,152 K    13868    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
mbamtray.exe        35,948 K    39,980 K    7760    Malwarebytes Tray Application    Malwarebytes    (Verified) Malwarebytes Inc.
msedge.exe        14,544 K    37,456 K    17920    Microsoft Edge    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    < 0.01    2,212 K    8,268 K    1852    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    2,516 K    8,328 K    2264    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
officeclicktorun.exe    < 0.01    34,180 K    32,344 K    4172    Microsoft Office Click-to-Run    Microsoft Corporation    (Verified) Microsoft Corporation
RAVBg64.exe    < 0.01    7,884 K    17,444 K    10360    HD Audio Background Process    Realtek Semiconductor    (Verified) Realtek Semiconductor Corp.
svchost.exe        5,912 K    22,048 K    4232    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
Dell.TechHub.DataManager.SubAgent.exe        60,108 K    62,356 K    14876    Dell Data Manager        (Verified) Dell Inc
SearchIndexer.exe        58,556 K    69,944 K    972    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
msedge.exe        15,052 K    30,780 K    10788    Microsoft Edge    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    < 0.01    1,648 K    6,440 K    1664    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,956 K    8,860 K    10472    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,968 K    9,648 K    10684    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    12,464 K    25,656 K    16568    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,944 K    13,236 K    7196    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    3,880 K    14,320 K    5352    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
WUDFHost.exe    < 0.01    2,108 K    9,100 K    2312    Windows Driver Foundation - User-mode Driver Framework Host Process    Microsoft Corporation    (Verified) Microsoft Windows
WINWORD.EXE    < 0.01    75,504 K    129,248 K    11392    Microsoft Word    Microsoft Corporation    (Verified) Microsoft Corporation
winlogon.exe        2,980 K    13,596 K    920    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,460 K    7,168 K    816            
WavesSysSvc64.exe        5,008 K    10,584 K    4528    WavesSysSvc Service Application    Waves Audio Ltd.    (Verified) Waves Inc
WavesSvc64.exe        11,912 K    15,244 K    10412    Waves MaxxAudio Service Application    Waves Audio Ltd.    (Verified) Waves Inc
VSSVC.exe        2,552 K    10,760 K    16228    Microsoft® Volume Shadow Copy Service    Microsoft Corporation    (Verified) Microsoft Windows
Video.UI.exe    Suspended    19,476 K    2,416 K    4580            (No signature was present in the subject)
TextInputHost.exe    < 0.01    13,428 K    26,800 K    9780        Microsoft Corporation    (Verified) Microsoft Windows
taskhostw.exe    < 0.01    12,192 K    23,272 K    8072    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
taskhostw.exe        2,528 K    10,848 K    13020    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
taskhostw.exe        8,124 K    23,444 K    11252    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        165,848 K    87,056 K    7100    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    7,348 K    26,056 K    6672    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        5,248 K    13,692 K    2496    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        7,580 K    20,236 K    3660    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        3,048 K    10,704 K    3392    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    17,296 K    21,392 K    1924    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,360 K    9,176 K    3320    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        7,780 K    25,364 K    7860    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        40,484 K    51,124 K    4212    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,712 K    10,920 K    1540    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,796 K    7,084 K    3384    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    17,060 K    27,548 K    2504    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        4,344 K    15,692 K    3120    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    2,752 K    8,988 K    1148    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        3,012 K    15,220 K    3756    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        5,088 K    13,816 K    2620    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        3,536 K    12,548 K    13832            
svchost.exe        11,856 K    21,600 K    3984    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,884 K    7,556 K    1308    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,496 K    6,708 K    6096    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,660 K    7,044 K    4404    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,360 K    10,692 K    3820    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    7,856 K    19,916 K    4196    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    14,736 K    23,224 K    5624    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,868 K    8,308 K    3696    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,376 K    7,872 K    4916    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,324 K    5,768 K    4908    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,976 K    11,340 K    4236    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,108 K    8,472 K    4044    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,464 K    9,616 K    4420    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    5,324 K    22,888 K    4536    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,280 K    5,892 K    4472    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,984 K    8,312 K    1416    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,580 K    7,532 K    2256    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,748 K    11,228 K    1424    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,744 K    6,772 K    1840    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,736 K    6,912 K    2300    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    2,408 K    12,472 K    1556    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    2,244 K    8,840 K    2568    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,112 K    8,820 K    1120    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,328 K    6,064 K    2488    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    3,388 K    14,396 K    1548    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    3,116 K    12,540 K    1404    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    7,244 K    11,664 K    2124    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        7,124 K    17,020 K    1564    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe    < 0.01    2,904 K    11,340 K    1804    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,832 K    12,228 K    11408    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        4,272 K    16,520 K    8788    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        11,940 K    42,448 K    7928    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,904 K    12,016 K    11268    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        5,560 K    16,472 K    9404    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        6,436 K    10,992 K    14316    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        5,596 K    17,900 K    8112    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        11,660 K    24,400 K    10844    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,744 K    11,768 K    18004    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        7,316 K    14,436 K    12164    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        2,984 K    12,668 K    7572    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,856 K    8,624 K    7868    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,372 K    6,300 K    15512    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,848 K    8,372 K    8180    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        3,440 K    16,576 K    14624    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,200 K    6,284 K    2644    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
svchost.exe        1,280 K    6,008 K    2236    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows Publisher
StartMenuExperienceHost.exe    < 0.01    31,104 K    67,632 K    1144            (Verified) Microsoft Windows
spoolsv.exe        9,860 K    23,688 K    3904    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
splwow64.exe        4,980 K    20,664 K    5024    Print driver host for applications    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        1,072 K    1,256 K    628            
sihost.exe    < 0.01    31,464 K    61,544 K    7832    Shell Infrastructure Host    Microsoft Corporation    (Verified) Microsoft Windows
ShellExperienceHost.exe    Suspended    16,008 K    30,108 K    13920    Windows Shell Experience Host    Microsoft Corporation    (Verified) Microsoft Windows
SgrmBroker.exe        5,192 K    9,108 K    13764            
SecurityHealthService.exe        9,240 K    24,268 K    16096            
SearchApp.exe    < 0.01    135,112 K    222,096 K    2828    Search application    Microsoft Corporation    (Verified) Microsoft Windows
SearchApp.exe    Suspended    366,468 K    71,312 K    9932    Search application    Microsoft Corporation    (Verified) Microsoft Windows
SearchApp.exe    Suspended    329,752 K    85,112 K    3840    Search application    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        26,800 K    58,364 K    7180    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        9,532 K    33,812 K    1784    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        15,236 K    37,692 K    10104    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        10,612 K    34,548 K    9512    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        4,212 K    14,724 K    12100    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        3,092 K    19,152 K    17960    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        6,824 K    21,952 K    2948    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe        1,524 K    7,784 K    15240    Runtime Broker    Microsoft Corporation    (Verified) Microsoft Windows
RtkNGUI64.exe        17,636 K    28,968 K    8324    Realtek HD Audio Manager    Realtek Semiconductor    (Verified) Realtek Semiconductor Corp.
RtkAudioService64.exe        2,096 K    8,860 K    3248    Realtek Audio Service    Realtek Semiconductor    (Verified) Realtek Semiconductor Corp.
RstMwService.exe        1,876 K    7,632 K    4464    Intel® Rapid Storage Technology Management Service    Intel Corporation    (Verified) Intel Corporation
Registry        7,020 K    62,472 K    140            
RAVBg64.exe        6,124 K    15,632 K    4088    HD Audio Background Process    Realtek Semiconductor    (Verified) Realtek Semiconductor Corp.
QcomWlanSrvx64.exe        1,456 K    6,148 K    4392            (Verified) Qualcomm Atheros, Inc.
procexp.exe        5,052 K    12,668 K    10520    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
OneApp.IGCC.WinService.exe        40,304 K    25,716 K    4204    Intel® Graphics Command Center Service    Intel Corporation    (Verified) Intel Corporation
NVDisplay.Container.exe    < 0.01    8,716 K    24,688 K    2376    NVIDIA Container    NVIDIA Corporation    (Verified) NVIDIA Corporation
MusNotifyIcon.exe        4,156 K    2,796 K    14640    MusNotifyIcon.exe    Microsoft Corporation    (Verified) Microsoft Windows
msedge.exe        2,092 K    8,328 K    16592    Microsoft Edge    Microsoft Corporation    (Verified) Microsoft Corporation
MoUsoCoreWorker.exe        15,740 K    31,340 K    11464    MoUSO Core Worker Process    Microsoft Corporation    (Verified) Microsoft Windows
Microsoft.Photos.exe    Suspended    73,676 K    11,012 K    14840            (No signature was present in the subject)
lsass.exe    0.19    11,264 K    27,136 K    960    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows Publisher
LockApp.exe    Suspended    15,152 K    36,560 K    13572    LockApp.exe    Microsoft Corporation    (Verified) Microsoft Windows
KNDBWMService.exe        14,760 K    17,648 K    4508    Windows Service Wrapper    Intel® Corporation    (Verified) Intel Corporation
KNDBWM.exe    < 0.01    6,920 K    17,036 K    4128    Rivet DBWM    Intel® Corporation    (Verified) Intel Corporation
KillerAnalyticsService.exe        8,052 K    15,736 K    4292    Killer Analytics Service    Intel    (Verified) Intel Corporation
jhi_service.exe        1,652 K    7,308 K    13716    Intel® Dynamic Application Loader Host Interface    Intel Corporation    (Verified) Intel® Embedded Subsystems and IP Blocks Group
IntelCpHeciSvc.exe        1,608 K    7,540 K    472    IntelCpHeciSvc Executable    Intel Corporation    (Verified) Intel Corporation
IntelCpHDCPSvc.exe        1,500 K    7,740 K    1792    Intel HD Graphics Drivers for Windows®    Intel Corporation    (Verified) Intel Corporation
igfxEM.exe        4,240 K    15,932 K    7940    igfxEM Module    Intel Corporation    (Verified) Intel Corporation
igfxCUIService.exe        2,024 K    9,420 K    2152    igfxCUIService Module    Intel Corporation    (Verified) Intel Corporation
fontdrvhost.exe        6,524 K    13,816 K    652    Usermode Font Driver Host    Microsoft Corporation    (Verified) Microsoft Windows
fontdrvhost.exe        8,228 K    12,180 K    684    Usermode Font Driver Host    Microsoft Corporation    (Verified) Microsoft Windows
firefox.exe        20,476 K    19,004 K    11528    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
firefox.exe        20,112 K    16,864 K    19052    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
firefox.exe        25,600 K    32,360 K    17008    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
firefox.exe        20,112 K    14,484 K    8000    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
EXCEL.EXE    < 0.01    38,672 K    75,020 K    15600    Microsoft Excel    Microsoft Corporation    (Verified) Microsoft Corporation
DropboxUpdate.exe        2,076 K    4,212 K    8092    Dropbox Update    Dropbox, Inc.    (Verified) Dropbox, Inc
dllhost.exe        6,752 K    16,240 K    9076    COM Surrogate    Microsoft Corporation    (Verified) Microsoft Windows
DDVRulesProcessor.exe        6,236 K    18,096 K    13932    Dell Data Vault Rules Processor    Dell Technologies Inc.    (Verified) Dell Inc
DDVDataCollector.exe    < 0.01    72,384 K    62,892 K    10660    DDVDataCollector    Dell Technologies Inc.    (Verified) Dell Inc
DDVCollectorSvcApi.exe        1,932 K    9,428 K    9636    Dell Data Vault Data Collector Service API    Dell Technologies Inc.    (Verified) Dell Inc
DCCService.exe    < 0.01    25,776 K    30,408 K    14028    DCCService    Dell Inc.    (Verified) Dell Inc
DbxSvc.exe        2,460 K    6,284 K    4144    Dropbox Service    Dropbox, Inc.    (Verified) Dropbox, Inc
ctfmon.exe    < 0.01    5,392 K    22,652 K    7384    CTF Loader    Microsoft Corporation    (Verified) Microsoft Windows
Cortana.exe    Suspended    32,656 K    10,868 K    11980    Cortana    Microsoft Corporation    (No signature was present in the subject) Microsoft Corporation
CompPkgSrv.exe        1,756 K    9,108 K    15448    Component Package Support Server    Microsoft Corporation    (Verified) Microsoft Windows
audiodg.exe        6,324 K    11,868 K    3148    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
ApplicationFrameHost.exe        12,260 K    33,556 K    17048    Application Frame Host    Microsoft Corporation    (Verified) Microsoft Windows
aesm_service.exe        3,024 K    15,596 K    13564    Intel® SGX Application Enclave Services Manager    Intel Corporation    (Verified) Intel Corporation
svchost.exe    0.37    1,900 K    7,812 K    1996            
backgroundTaskHost.exe    Suspended    2,888 K    13,876 K    6308    Background Task Host    Microsoft Corporation    (Verified) Microsoft Windows
RuntimeBroker.exe    0.19    2,036 K    9,440 K    12596    Runtime Broker    Microsoft Corporation    


 

[RKinner]

Search for

msconfig

hit Enter.

Click on the Services tab

Uncheck anything with Intuit in its name.

 

Apply and OK then reboot.

 

Try it again.  If it's still running slow I need a screenshot of the Latency Mon Processes page as before.