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Folder will not delete

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#16
Rickles

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Hi and as requested. Regards

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#17
DR M

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Hello, Rick.

 

I'm glad I asked you to post FRST logs, because they show signs of infections. 

 

However, there are some rules when we clean a system here. One of them, is the following:

 

 

 

3. Cracked or pirated programs are not only illegal, but also can make your computer a malware target. Having such programs installed, is the easiest way to get infected. Thus, no need to clean the computer, since, soon or later, it will get infected again. If you have such programs, please uninstall them now, before we start the cleaning procedure.

 

There are signs in you logs showing that you are using a method to bypass activation of specific programs. I will ask you to uninstall these programs, so I will be able to help you clean the machine and then try to remove the folder in question. If you don't agree with this, let me know and I'll close this topic.


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#18
Rickles

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Hi, I am unaware of any 'cracked' programs unless they were placed by other people. Can you list the programs? Regards


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#19
DR M

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I can't do this, checking every single program you are using. Besides, I'm not a Computer Policeman. :)

 

But from what I can tell, the Adobe products you have installed, most possibly are not legally activated. 


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#20
Rickles

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Hi,  All my programs are bought and paid for. Although some have been copied from my laptop. Regards


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#21
DR M

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Hi, Rickles.

 

If I apply a fix to you, a method used to activate Adobe products will go away, so possibly you won't be able to use them. If you finally bought these products, nothing will affect their functionality.

 

Let me know how you want to proceed. In case you want me to help you, I would like you to check at least once a day this topic. This will help us to solve your issues effectively.  


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#22
Rickles

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Hi, don't worry about it as I have booked it in with my Computer Tech.

 

Regards


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#23
DR M

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OK.

 

Thanks for letting us know. 


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