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The wrong Windows

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#1
RedSuedePump

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Hi all,

 

I recently had to reload Windows onto a computer from a recovery drive, as documented here:

 

https://www.geekstog...recovery-drive/

 

The computer now starts up and has some level of functionality but it tells me that the Windows I am using is not licensed.

 

It appears that there's a W10 Home version licence key on the computer but it has loaded W10 Pro (possibly as a result of the recovery drive being drawn from a different computer).

 

I've uploaded a screen print of the diagnostic.

 

I've tried to find the W10 activation key with the cmd prompt but got nothing. Sadly, there's no sticker on the side of the box to tell me either.

 

Could someone tell me the simplest route to getting my old Windows back?

 

Thanks in advance

 

RSP

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#2
SleepyDude

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Hi,

 

Are you sure that the machine was running Windows 10 Pro before? did you purchase a Windows 10 Pro key?

 

From the other topic I'm not sure if you installed Windows 10 using the installation medium downloaded from Microsoft or using some Recovery medium created from a different machine that shouldn't be used on a different computer!


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#3
RedSuedePump

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Hi,

 

I can't prove it but I don't think it was running Pro before the recovery, which I think is the source of my problem.

 

I made the recovery drive from another machine (not an Idea I had but based on information I was led to from here).

 

Based on your comments, is the right solution to download a recovery medium for W10 Home and rerun the recovery from that?

 

Regards

 

RSP


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#4
SleepyDude

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Hi,

 

The recovery medium is normally provided/created by the system manufacturer and includes drivers specific for the original machine, it also includes other software provided with the machine.

 

Its possible to download the Windows 10 ISO from Microsoft that includes both editions Home and Pro, this is the clean OS, after installing Windows, the specific drivers for the machine you have need to be downloaded from the machine manufacturer website and installed. Any other software you use need to be installed after.

 

If the System is working ok you can try to do a Downgrade from Windows 10 Pro to Home! check this video:

https://www.youtube....hx-eHclE&t=513s


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#5
phillpower2

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Not sure who`s guidance you were following or why you were not advised that when you created the Windows ISO you should have selected the Create installation media (USB flash drive, DVD, or ISO) for another PC option, if you don`t know the Windows Home product key you are going to have to create a new ISO using the correct method mentioned here, the Microsoft servers should then pair the key that was paired to the MB in this computer.


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#6
RedSuedePump

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Hi,

 

I followed the Youtube video and it appears to have worked, problem solved.

 

Thanks

 

RSP


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