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Very Slow System- Painfully Slow at start up


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#91
Steviep

Steviep

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URL Reservations: 
----------------- 
 
    Reserved URL            : http://*:5357/ 
        User: BUILTIN\Users
            Listen: Yes
            Delegate: No
        User: NT AUTHORITY\LOCAL SERVICE
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;BU)(A;;GX;;;LS) 
 
    Reserved URL            : http:// :80/Temporar...sten_Addresses/ 
        User: \Everyone
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;WD) 
 
    Reserved URL            : https://*:5358/ 
        User: BUILTIN\Users
            Listen: Yes
            Delegate: No
        User: NT AUTHORITY\LOCAL SERVICE
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;BU)(A;;GX;;;LS) 
 
    Reserved URL            : https://+:5986/wsman/ 
        User: NT SERVICE\WinRM
            Listen: Yes
            Delegate: No
        User: NT SERVICE\Wecsvc
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-80-569256582-2953403351-2909559716-1301513147-412116970)(A;;GX;;;S-1-5-80-4059739203-877974739-1245631912-527174227-2996563517) 
 
    Reserved URL            : http://+:47001/wsman/ 
        User: NT SERVICE\WinRM
            Listen: Yes
            Delegate: No
        User: NT SERVICE\Wecsvc
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-80-569256582-2953403351-2909559716-1301513147-412116970)(A;;GX;;;S-1-5-80-4059739203-877974739-1245631912-527174227-2996563517) 
 
    Reserved URL            : http://+:5985/wsman/ 
        User: NT SERVICE\WinRM
            Listen: Yes
            Delegate: No
        User: NT SERVICE\Wecsvc
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-80-569256582-2953403351-2909559716-1301513147-412116970)(A;;GX;;;S-1-5-80-4059739203-877974739-1245631912-527174227-2996563517) 
 
    Reserved URL            : http://*:2869/ 
        User: NT AUTHORITY\LOCAL SERVICE
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;LS) 
 
    Reserved URL            : https:// :443/sra_{B...-C84EE0ADCD75}/ 
        User: NT SERVICE\SstpSvc
            Listen: Yes
            Delegate: Yes
        User: BUILTIN\Administrators
            Listen: Yes
            Delegate: Yes
        User: NT AUTHORITY\SYSTEM
            Listen: Yes
            Delegate: Yes
            SDDL: D:(A;;GA;;;S-1-5-80-3435701886-799518250-3791383489-3228296122-2938884314)(A;;GA;;;BA)(A;;GA;;;SY) 
 
    Reserved URL            : https://+:10245/WMPNSSv4/ 
        User: NT SERVICE\WMPNetworkSvc
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-80-2375682873-768044350-3534595160-1005545032-2873800392) 
 
    Reserved URL            : http://+:10243/WMPNSSv4/ 
        User: NT SERVICE\WMPNetworkSvc
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-80-2375682873-768044350-3534595160-1005545032-2873800392) 
 
    Reserved URL            : http://+:11425/ 
        User: DESKTOP-T3QOQ8M\steven
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-21-1741543102-3776721137-2454621359-1001) 
 
    Reserved URL            : http://+:9007/ 
        User: \Everyone
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;WD) 
 
    Reserved URL            : http://+:10247/apps/ 
        User: NT AUTHORITY\Authenticated Users
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;AU) 
 
    Reserved URL            : http://+:10246/MDEServer/ 
        User: NT AUTHORITY\Authenticated Users
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;AU) 
 
    Reserved URL            : https://+:3392/rdp/ 
        User: NT SERVICE\TermService
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-80-446051430-1559341753-4161941529-1950928533-810483104) 
 
    Reserved URL            : http://+:3387/rdp/ 
        User: NT SERVICE\TermService
            Listen: Yes
            Delegate: No
            SDDL: D:(A;;GX;;;S-1-5-80-446051430-1559341753-4161941529-1950928533-810483104) 
 
 
 
I have also removed the Windows Subsystem for Android

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#92
Steviep

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Did another restart ad timings were:

 

Acer screen till 32 secs- Blank for another 1 min 37 secs and search results after a further 2 mins 15 secs and my RAM is now 16gb


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#93
RKinner

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So the extra RAM made it slower?

Did you run the builtin in memory test after installing the new RAM?

https://www.microsof...mory-diagnostic

 

When you log in are you using a local account or a Microsoft account?  Do you enter a password?

 

Can you start Process Monitor after a reboot and before you bring up your browser then stop the capture after your first search result and then send the results to me?

 

 

I don't see any sign in the Http entries that indicates they are calling for an audit so not sure what triggers all of the HttpService events.


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#94
Steviep

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Hi,

 

I dont think the RAM made it slower, it seems to be since I removed the Windows Subsystem for Android. I ran the memory test and no errors were found.

 

I log in with a PIN number to a local account.

 

Here are the results from Process Monitor:

 

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer

System Idle Process 96.53 60 K 8 K 0
procexp64.exe 2.34 56,200 K 89,640 K 8432 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
System 0.52 60 K 4,284 K 4
dwm.exe 0.52 65,048 K 95,872 K 1408 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
Interrupts < 0.01 0 K 0 K n/a Hardware Interrupts and DPCs
MsMpEng.exe < 0.01 280,636 K 269,360 K 4296
chrome.exe < 0.01 64,120 K 158,248 K 8308 Google Chrome Google LLC (Verified) Google LLC
csrss.exe < 0.01 3,200 K 5,792 K 956
svchost.exe < 0.01 5,120 K 15,660 K 4124 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
explorer.exe < 0.01 112,412 K 224,532 K 7380 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
lsass.exe < 0.01 8,980 K 24,208 K 1032 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows Publisher
chrome.exe < 0.01 83,252 K 144,396 K 9964 Google Chrome Google LLC (Verified) Google LLC
chrome.exe < 0.01 14,504 K 38,940 K 5604 Google Chrome Google LLC (Verified) Google LLC
chrome.exe < 0.01 32,864 K 71,600 K 8244 Google Chrome Google LLC (Verified) Google LLC
svchost.exe < 0.01 6,240 K 13,996 K 1300 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
OfficeClickToRun.exe < 0.01 17,236 K 40,076 K 4372 Microsoft Office Click-to-Run (SxS) Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe < 0.01 10,144 K 26,548 K 1160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 1,208 K 5,388 K 1500 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 1,768 K 7,940 K 1484 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 3,688 K 18,372 K 5908 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 3,260 K 11,148 K 1592 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe < 0.01 3,132 K 15,584 K 8812 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
EvtEng.exe < 0.01 4,668 K 15,516 K 4288 Intel® PROSet/Wireless Event Log Service Intel® Corporation (Verified) Intel® Wireless Connectivity Solutions
csrss.exe < 0.01 2,220 K 5,156 K 864
ZeroConfigService.exe 5,004 K 19,936 K 4388 Intel® PROSet/Wireless Zero Configure Service Intel® Corporation (Verified) Intel® Wireless Connectivity Solutions
WMIRegistrationService.exe 3,316 K 15,816 K 4416 Intel® Management Engine WMI Provider Registration Intel Corporation (Verified) Intel Corporation
WmiPrvSE.exe 4,284 K 12,904 K 9472 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,624 K 13,804 K 6312 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
winlogon.exe 2,596 K 12,096 K 480 Windows Log-on Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,744 K 6,764 K 980
WidgetService.exe 4,300 K 17,880 K 7340 WidgetService.exe Microsoft Corporation (Verified) Microsoft Windows
Widgets.exe 8,952 K 42,124 K 5228 Microsoft Corporation (Verified) Microsoft Windows
vds.exe 2,724 K 11,824 K 4928 Virtual Disk Service Microsoft Corporation (Verified) Microsoft Windows
unsecapp.exe 1,516 K 7,664 K 5720 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation (Verified) Microsoft Windows
TextInputHost.exe 23,564 K 69,140 K 4404 Microsoft Corporation (Verified) Microsoft Windows
taskhostw.exe 4,916 K 14,656 K 1544 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
taskhostw.exe 1,500 K 7,352 K 8148 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 3,832 K 11,056 K 3112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,052 K 19,952 K 3760 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 9,076 K 19,316 K 8864 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,412 K 8,512 K 1348 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,328 K 18,232 K 4604 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 20,252 K 24,124 K 2280 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,736 K 8,204 K 3120 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,152 K 11,320 K 9712
svchost.exe 7,472 K 16,840 K 1112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 8,176 K 25,992 K 7024 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,788 K 9,216 K 7800 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,248 K 11,844 K 8012 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,392 K 14,364 K 7916 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,864 K 6,888 K 3128 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 6,280 K 18,344 K 4136 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,628 K 19,636 K 4320 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,060 K 8,208 K 1720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,416 K 10,276 K 2052 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,564 K 20,384 K 2324 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,540 K 11,712 K 7740 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,296 K 13,468 K 2876 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,624 K 6,308 K 2556 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 10,580 K 21,220 K 4304 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 5,196 K 13,568 K 7408 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 14,984 K 23,024 K 3336 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,304 K 5,912 K 2312 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,816 K 7,944 K 3604 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,544 K 14,784 K 6036
svchost.exe 2,432 K 9,920 K 5024 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 7,036 K 17,036 K 1944 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,648 K 12,232 K 8108 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,020 K 9,412 K 8072 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,808 K 12,348 K 2228 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,140 K 13,676 K 11092 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,856 K 8,124 K 4024 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,060 K 8,540 K 2840 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 19,176 K 29,408 K 3884 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,852 K 10,096 K 5564
svchost.exe 2,152 K 8,536 K 1728 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,632 K 11,900 K 2300 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,636 K 8,428 K 3244 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,936 K 8,320 K 2344 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 9,112 K 34,588 K 6720 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,820 K 7,156 K 9232 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 4,424 K 8,468 K 1864 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,248 K 8,984 K 2336 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,396 K 10,072 K 1920 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,552 K 11,568 K 2576 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,400 K 11,668 K 4216 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,700 K 13,868 K 5196 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,528 K 5,888 K 1644 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,856 K 9,472 K 10388
svchost.exe 2,244 K 9,236 K 4084 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,308 K 13,264 K 1696 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,292 K 14,216 K 10084 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,604 K 7,280 K 2904 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,120 K 8,840 K 2040 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,204 K 9,252 K 6700 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,588 K 7,724 K 6372 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,708 K 10,820 K 1712 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,436 K 6,988 K 4068 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,696 K 11,264 K 3784 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,504 K 7,900 K 4672 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,432 K 10,520 K 1876 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,536 K 7,324 K 9628 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 2,428 K 10,672 K 1308 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,980 K 8,344 K 1936 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,532 K 7,308 K 3684 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,416 K 10,648 K 6504 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,980 K 8,220 K 1704 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 3,224 K 9,112 K 2588 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,468 K 7,088 K 4112 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,756 K 7,568 K 4248 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,296 K 6,108 K 4312 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,380 K 5,884 K 4240 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
svchost.exe 1,968 K 9,088 K 6348 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows Publisher
StartMenuExperienceHost.exe 53,588 K 107,988 K 3816 Windows Start Experience Host Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 6,344 K 17,252 K 3824 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 1,164 K 1,340 K 592
smartscreen.exe 2,676 K 10,700 K 3776 Windows Defender SmartScreen Microsoft Corporation (Verified) Microsoft Windows
sihost.exe 6,340 K 33,336 K 6544 Shell Infrastructure Host Microsoft Corporation (Verified) Microsoft Windows
services.exe 5,736 K 10,516 K 888
SecurityHealthSystray.exe 1,868 K 10,480 K 9360 Windows Security notification icon Microsoft Corporation (Verified) Microsoft Windows
SecurityHealthService.exe 7,656 K 25,020 K 9380
Secure System Suspended 184 K 40,680 K 92
SearchHost.exe Suspended 28,536 K 99,536 K 3748 Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 7,028 K 31,440 K 2004 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RuntimeBroker.exe 3,844 K 20,856 K 4700 Runtime Broker Microsoft Corporation (Verified) Microsoft Windows
RtkAudUService64.exe 2,480 K 10,652 K 4548 Realtek HD Audio Universal Service Realtek Semiconductor (Verified) Realtek Semiconductor Corp.
RstMwService.exe 2,124 K 10,076 K 4408 Intel® Rapid Storage Technology Management Service Intel Corporation (Verified) Intel Corporation
RegSrvc.exe 2,096 K 10,936 K 4332 Intel® PROSet/Wireless Registry Service Intel® Corporation (Verified) Intel® Wireless Connectivity Solutions
Registry 6,864 K 63,260 K 140
procexp.exe 5,020 K 13,708 K 10160 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
PresentationFontCache.exe 26,332 K 21,640 K 6288 PresentationFontCache.exe Microsoft Corporation (Verified) Microsoft Corporation
PhoneExperienceHost.exe 48,532 K 146,064 K 10200 Microsoft Phone Link Microsoft Corporation (Verified) Microsoft Corporation
OneApp.IGCC.WinService.exe 35,588 K 48,296 K 4436 Intel® Graphics Command Center Service Intel Corporation (Verified) Intel Corporation
NisSrv.exe 4,828 K 12,492 K 7476
msedgewebview2.exe Suspended 31,840 K 98,816 K 2676 Microsoft Edge WebView2 Microsoft Corporation (Verified) Microsoft Corporation
msedgewebview2.exe 2,196 K 7,736 K 8600 Microsoft Edge WebView2 Microsoft Corporation (Verified) Microsoft Corporation
msedgewebview2.exe Suspended 31,836 K 50,668 K 9012 Microsoft Edge WebView2 Microsoft Corporation (Verified) Microsoft Corporation
msedgewebview2.exe Suspended 11,812 K 34,388 K 9036 Microsoft Edge WebView2 Microsoft Corporation (Verified) Microsoft Corporation
msedgewebview2.exe Suspended 7,704 K 18,352 K 9128 Microsoft Edge WebView2 Microsoft Corporation (Verified) Microsoft Corporation
msedgewebview2.exe Suspended 57,620 K 105,744 K 8216 Microsoft Edge WebView2 Microsoft Corporation (Verified) Microsoft Corporation
MpDefenderCoreService.exe 8,668 K 20,492 K 4352
MoUsoCoreWorker.exe 7,296 K 25,648 K 9620 MoUSO Core Worker Process Microsoft Corporation (Verified) Microsoft Windows
LsaIso.exe 1,188 K 3,844 K 960
IntelCpHeciSvc.exe 1,496 K 7,948 K 4772 IntelCpHeciSvc Executable Intel Corporation (Verified) Intel® pGFX
IntelCpHDCPSvc.exe 1,644 K 8,624 K 4344 Intel HD Graphics Drivers for Windows® Intel Corporation (Verified) Intel® pGFX
igfxEM.exe 6,144 K 25,936 K 7672 igfxEM Module Intel Corporation (Verified) Intel® pGFX
igfxCUIService.exe 1,960 K 9,540 K 2068 igfxCUIService Module Intel Corporation (Verified) Intel® pGFX
fontdrvhost.exe 3,496 K 7,120 K 1196 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
fontdrvhost.exe 1,880 K 4,248 K 1188 Usermode Font Driver Host Microsoft Corporation (Verified) Microsoft Windows
dasHost.exe 9,784 K 22,592 K 2756 Device Association Framework Provider Host Microsoft Corporation (Verified) Microsoft Windows
ctfmon.exe 6,820 K 22,684 K 6320 CTF Loader Microsoft Corporation (Verified) Microsoft Windows
chrome.exe 8,956 K 19,616 K 8560 Google Chrome Google LLC (Verified) Google LLC
chrome.exe 7,116 K 18,536 K 10964 Google Chrome Google LLC (Verified) Google LLC
chrome.exe 11,856 K 26,580 K 10856 Google Chrome Google LLC (Verified) Google LLC
chrome.exe 77,176 K 105,592 K 7048 Google Chrome Google LLC (Verified) Google LLC
chrome.exe 1,988 K 7,944 K 8304 Google Chrome Google LLC (Verified) Google LLC
audiodg.exe 6,248 K 12,188 K 3728 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows

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#95
RKinner

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That's Process Explorer.  I meant Process Monitor.  Much bigger log and you will have to use the transfer service again.
 
 
 
I can understand that the ACER part of the boot might be a bit slower since the BIOS probably looks at the RAM as part of its preboot checks. 
 
 
 
Do you know your local account password?  I want you to try Safe Mode diagnostic mode but it only works with a password.  Without it you can't get back into msconfig to turn off the Diagnostic startup.
 
 
 
If you know the password (and you are sure it works) then search for
 
msconfig
 
hit Enter.
 
Click on Diagnostic startup
 
OK and reboot.  What are the times? You probably won't have Internet in this mode so won't be able to do a search.
 
Go back into msconfig and click on Normal Startup or on Selective Startup whichever was checked before.

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#96
RKinner

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Another thought.  Try creating a new user and see if logging in and searching as the new user goes faster.


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#97
Steviep

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Hi,

 

I've sent you a link to the Bootlog report on WeTransfer.

 

I dont know the password to allow me to go into Safe Mode and follow the steps you suggested. I tries setting up a new user however it was no different and took the same amount of time. 

 

I'm starting to think that I will retire this machine as I have a new laptop at my holiday home and may just bring that home with me


Edited by Steviep, 03 June 2024 - 06:56 AM.

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#98
phillpower2

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If I may chime in again  :)

 

Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

To publish a Speccy profile to the Web:

  1. In Speccy, click File, and then click Publish Snapshot.
  2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
  3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.

In addition to the above, once you have done the above, try booting from a live Linux distro on USB to see how the computer behaves when you boot into that, an example guide here for creating the bootable Linux thumbdrive..


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#99
RKinner

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Any chance Bitlocker is turned on?  

 

I got your file and the first thing I notice is a lot of calls to bcrypt.dll.  That may be normal since I haven't had time to make a comparable file from my control but it jumped out at me.

 

If you are ready to throw in the towel on this PC perhaps it's time to try a fresh load of Win 11?


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#100
Steviep

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Hi,

 

Here is the Speccy URL for the snapshot: https://speccy.pirif...r3ZeQTmzbLjd7Z2

 

I've not done the Linux boot. To be honest I am happy to try a fresh load of windows 11 as if that doesnt work then I will use the new laptop. I feel sorry that youve put so much time into trying to resolve this issue and do appreciate all the help

 

Device encryption doesnt seem to be available to me?


Edited by Steviep, 03 June 2024 - 12:12 PM.

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#101
phillpower2

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Couple of things of note there is Speccy, I will mention them as they are list and not in any specific order;

 

Graphics
EK220Q (1920x1080@59Hz)
EK220Q (1920x1080@60Hz)
Intel UHD Graphics 630 (Acer Incorporated [ALI])

 

 

You have two screens hooked up to a notebook that only has onboard graphics, this will slow down boot time.
 
Operating System
Windows 11 Home 64-bit
Computer type: Virtual
Installation Date: 10/05/2024 00:41:44
 

 

 

The computer was not correctly set up after the initial Windows installation, this will slow down boot times, see my canned info below;

 

Does Acer actually provide Windows 11 drivers specific to this model of computer.

 

Once Windows has been clean installed you must then install first the MBs chipset drivers then the storage/SATA drivers and third the graphics drivers, the drivers can either come from a disk provided by the motherboard manufacturer ** or downloaded from their site and saved to a flash drive etc, this is a must and Windows should not be allowed to check for updates before it has been done as more often than not Windows installs the wrong drivers or in the incorrect order and this can cause all sorts of problems. 
 
The reason why this procedure is so important, the chipset is what enables the MB to be able to communicate with all the hardware + are the first drivers that Windows looks for on boot.
 
** For OEM computers/notebooks such as Acer, Dell, HP and Lenovo etc you must only download drivers from their support page, OEMs may sometimes redirect users to a third party site such as AMD or Nvidea to obtain the latest drivers for their GPUs, this tends to be for high end gaming notebooks and desktops though.
 

 

 

Power Profile
Active power scheme: High performance
 

 

 

This will not be helping at all.
 

Ultra and High Performance are a form of overclocking that is known to cause stability and overheating issues, the setting should only be used for gaming type notebooks that have a discrete GPU that needs the extra power, your computer not having such a discrete GPU means that you should be using either Windows Balanced or what would normally be present an Acer power program specific to this PC.

 

Last but not least, you presently have two different brands and spec of RAM which will cause problems during the power on self test, this will slow down boot times.


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#102
Steviep

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Hi,

 

Thanks for looking at this for me.

 

I have had two screens running for a number of years - since first Covid lockdown and didnt have this issue, would you recommend reverting to only one screen?

 

The installation of Windows 11 on 10th May was an "in place " installation recommended by a colleague on the malware forum although it was running Windows 11 before.

 

I've had a look on Acers site and I dont believe they provide Windows 11 drivers specific to the machine but it does say this:

Windows 11 Compatibility
 
Last Updated: Sep 13, 2022

The following Acer laptops, desktops and tablets have been tested as being suitable to upgrade to Windows 11. If your product model is not listed in the table below, Acer has not tested the device and the drivers have not been updated for that model. For more information on the Windows 11 upgrade, please visit the Windows 11 official website.

After installing Windows 11, it is recommended that you connect to the internet and run Windows Update to auto-update all drivers. To update Windows applications, please sign in to the Microsoft Store.

 

My Model is listed as being compatible

I have altered the Power Profile to Balanced and I am waiting for another 8gb RAM as they only had 1 in stick but I added it in the meantime- should I remove 1 again until the other arrives?

What would you recommend that I do - do I just live with the slow start up as it owrks fine after around 5 mins?


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#103
Steviep

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Thanks for all of your help with this issue, I will do a reinstall of Windows and see how it goes, as I'd said in an earlier post , I am now away for 6 weeks.

 

Thank you all again.


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#104
phillpower2

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Apologies for the delay getting back to you.

 

Your computer being able to run Windows 11 is not in doubt as it is the CPU that dictates whether or not you can and your CPU being compatible means that you can, the problem that folk have with computers like yours is that the big brand makers stop writing up to date drivers for their older hardware which creates situations just like this.

 

Reinstalling Windows 11 will not resolve this as you will have the exact same problem, if you post the model name and number of your Acer computer we can find the drivers that you need and the order that you need to install them in.


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#105
Steviep

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Hi, the PC is an Acer Aspire XC-885 Desktop Computer.

I won't have access to it for around 6 weeks as I'm away on holiday now but I am happy to pick this up upon my return home if that would be OK? Thank you again
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