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BSOD episode 2 ( Resolved ) .

- - - - - bsod crash

Best Answer phillpower2 , 01 June 2024 - 05:54 AM

Strange, download and install just the latest chipset drivers, restart and test by using the computer as you normally would, post back with an update when you are ready and if you have any problems... Go to the full post »


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#16
bambidbl

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Hello,i will make sure not to open more than one topic at once from now on,sorry.

 

I ran the troubleshoot for windows update and it didnt find anything wrong.


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#17
phillpower2

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No worries  :thumbsup:

 

Well we both know that that is wrong else you would not have asked for help with Windows update problems.

 

Suggestion, download and run the ASRock Motherboard Utility specific to your MB which among other things is meant to make sure that you have the most recent and stable drivers ( Make sure that you select the Windows 10 tab and not the default Windows 11 ).


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#18
bambidbl

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I installed it but where am i supposed to check drivers?

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#19
phillpower2

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Sorry, a mistake on my behalf, no harm done though as you need to have that installed in any event.

 

We try again with the correct and latest ASRock app shop


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#20
bambidbl

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I got this.The chipset drivers are apparently not up to date even tho i did it i dont know why.

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#21
phillpower2

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✓  Best Answer

Strange, download and install just the latest chipset drivers, restart and test by using the computer as you normally would, post back with an update when you are ready and if you have any problems upload the relative MTB and/or crash dmps for us please.


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#22
bambidbl

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Hello,i have an issue i had before,idk if it means the hdd is faulty or not but sometimes,the disc keeps making noises like it is restarting,same as when I boot the computer.
Waiting for your thoughts
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#23
phillpower2

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Any repeat of the previous problems or just that mentioned above.


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#24
bambidbl

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Hello,sorry for the slow reply,i havent got any crashes since.


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#25
phillpower2

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Thanks for the update and while we are pleased to hear that it is good news we have to likewise confirm for you that the previous issues are not hardware related and are as was previously suggested by something that was or was not being installed, in this instance it looks to have been the missing and most important chipset drivers.

 

This noise that you mention hearing;

 

When do you hear it.

 

Is the noise only when carrying out a certain task.

 

Are you sure that the device is not indexing when you hear the drive " busy " noise.

 

Have you checked the storage device in Task Manager to see what processes are shown to be using the most resources when the noise is present.


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#26
bambidbl

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Hello,the noise isnt always there,but it is the same as when the pc boots.It just appears sometimes and disappear randomly but It is scary to be honest.
To make an example,i am currently using the computer on the same program as when the noise was here but at this time there is not one.

My thought was that there is maybe an error somewhere that results in the disk booting up over and over.

One thing I can mention is that last time it did that,the game i was playing was freezing for maybe half a second before coming back to normal,and each time the noise came back it did the same.
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#27
phillpower2

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The problem with mechanical HDDs is that they are audible and especially when compared to SSDs that are silent, you should also keep in mind that Windows is constantly doing stuff in the background that you are not aware of and you only need to watch the HDD activity LED to be able to see this,  proof if you need it, let the computer sit doing nothing but sat in Windows and watch the HDD activity LED, you will see it blink when the drive is doing nothing so imagine what it would be like if you are gaming and Windows is either updating of Defender is running a security scan, you also need to keep in mind that your games are on a seperate partition which with an SSD has little to no impact whereas with a slower mechanical HDD you may see a bit of lag in AAA  games.

 

Just to refresh, you have run both the short and the long Seatools test have you not + had the drive checked with CrystalDisk Info which likewise showed that there was zero wrong with the drive.

 

Edit to add: Also worth a mention is that Seagate HDDs are not the best in general but your drive is the budget level, low energy green version that only has a two year warranty from new, I would be looking to get myself a 1TB SSD and keep the Seagate for backing up to, the drive is already set up nicely for this.


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#28
bambidbl

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Hello,thanks for your reply and the informations you provided about that hdd,wont worry about that anymore.
The issue I had is fixed and I will start a new topic,i have some other problems.
See you soon and thanks again👍
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#29
phillpower2

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You are welcome but can I ask what the other issues are, if not hardware related we may be able to address them here.


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