Here are the new files

Slow Bootups and slow program loading [Solved]
#16
Posted 01 February 2025 - 03:24 PM

#17
Posted 02 February 2025 - 05:01 AM

Hi, Dennis.
Let's proceed to some maintenance.
1. Uninstall programs
Java: it is outdated, and this makes it to a security risk. If you really need it, you can download the latest version, but not now. When we finish from this cleaning process.
V41: it seems that there are activation issues with it. If you have a genuine license, uninstall and reinstall it. Otherwise, uninstall it completely.
2. FRST fix
Please do the following to run a FRST fix.
NOTICE: This script was written specifically for this user. Running it on another machine may cause damage to your operating system
- Select the entire contents of the code box below, from the "Start::" line to "End::", including both lines. Right-click and select "Copy ". No need to paste anything to anywhere.
Start:: CreateRestorePoint: CloseProcesses: AlternateDataStreams: C:\Users\Public\Shared Files:VersionCache [1734] FirewallRules: [TCP Query User{BDD731BC-B213-4548-8EE4-E2D438830DD7}C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe] => (Allow) C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe => No File FirewallRules: [UDP Query User{728CF86C-4F84-467B-B648-A0571E212904}C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe] => (Allow) C:\program files\epic games\fortnite\fortnitegame\binaries\win64\fortniteclient-win64-shipping.exe => No File HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiSpyware] Restriction <==== ATTENTION HKLM\SOFTWARE\Microsoft\Windows Defender: [DisableAntiVirus] Restriction <==== ATTENTION 2025-01-21 10:49 - 2024-06-08 10:13 - 000000000 ____D C:\Program Files (x86)\HitmanPro.Alert CMD: DISM /Online /Cleanup-Image /RestoreHealth CMD: SFC /scannow EmptyTemp: End::
- Right-click on FRST64 on your Desktop, to run it as administrator. When the tool opens, click "yes" to the disclaimer.
- Press the Fix button once and wait.
- FRST will process fixlist.txt
- When finished, it will produce a log fixlog.txt on your Desktop.
- Post the log in your next reply.
In your next reply, please post:
- If uninstalling the 2 programs ran smoothly
- The fixlog.txt
#18
Posted 02 February 2025 - 02:18 PM

I ran the FRST64 fix and Fixlog.txt is below. I then removed the V41 program successfully. I do have a program that uses the JAVA platform. I will go ahead and update that when you give me the OK. I noticed in the fix that there was some work on the EPIC Fortnite game. That was for my grandson, and he does not run that anymore and I was hoping that it was uninstalled. Maybe that is what the FIX did on anything still left out there.
Here is Fixlog.txt:
#19
Posted 03 February 2025 - 10:52 AM

Hi, Denis.
Yes, there were some remnants we removed. The fixed also repaired system files.
Did you uninstall Java? If not, please do so, and at the end you can install the latest version.
To ensure that everything is clean:
ESET Online Scan
Download ESET Online Scanner and save it to your desktop.
- Right-click on esetonlinescanner_enu.exe and select Run as Administrator.
- When the tool opens, click Get Started.
- Read and accept the license agreement.
- At the Welcome to ESET Online Scanner window, click Get Started.
- Select whether you would like to send anonymous data to ESET.
- Note: if you see the "Welcome Back to ESET Online Scanner" screen, click Computer Scan > Full Scan.
- Click on the Full Scan option.
- Select Enable ESET to detect and remove potentially unwanted applications, then click Start scan.
- ESET will now begin scanning your computer. This may take some time.
- When the scan is finished and if threats have been detected, select Save scan log. Save it to your desktop as eset.txt. Click on Continue.
- ESET Online Scanner may ask if you'd like to turn on the Periodic Scan feature. Click on Continue.
- On the next screen, you can leave feedback about the program if you wish. Check the box for Delete application data on closing. If you left feedback, click Submit and continue. If not, Close without feedback.
- Open the scan log on your desktop (eset.txt) and copy and paste its contents into your next reply.
#20
Posted 04 February 2025 - 08:38 AM

I removed JAVA and ran ESET. It ran across all my drives and the errors seem to have been on my external drives. Looks like did not find anything on my local C: drive.
ESET.txt
#21
Posted 04 February 2025 - 12:41 PM

Yes, I can see that ESET didn't detect anything in C.
Remove the external drives and run another scan with FRST tool, please. Attach the 2 created logs.
Let me also know what issues you are experiencing right now.
#22
Posted 04 February 2025 - 08:07 PM

I have rerun the FRST64 program and attached the files.
The major issue that O have is that the computer is still very slow in starting up and in starting up applications.
I have done some more testing and this is what I am getting:
Yesterday
From turning on the splash screen 4 minutes and 11 sec
another one minute and 35 sec to the login screen
another 37 sec to the full screen with all the icons
Today no external drives attached
From turning on the splash screen 1 minutes and 50 sec
another one minute and 14 sec to the login screen
another 1 min and 5 sec to the full screen with all the icons
Seems better but still longer than I think it should.
For example, I have an older file server with an I5-4570 chip, 14 gig of RAM and 1 terabyte HD
and it takes 23 sec to get to the splash screen, another 1 sec to login and another 2 sec to the
screen with all the icons. I can live with that.
Also, when I turned off my laptop, it took 14 sec for the screen to go black and another 1 minute and 33 sec for the power and disk lights to go out.
After the boot up, it took Edge 1 minute 32 secs to open up. I closed it and opened it again and it took 13 sec. closed it and now it takes about 1 sec to open up.
Firefox took 3 minutes and 1 sec to open up. I closed it and opened it again and took 4 sec
Excel took 2 minutes and 18 sec to open up. I closed it and opened it again and took 2 sec.
LibreCAD took 1 min and 3 sec to open up. I closed it and opened it again and took 3 sec.
iDRIVE took 59 sec to open up. I closed it and opened it again and took 33 sec.
So looks like it is taking "forever" to do the initial opening and after then it is faster.
On the old I5-4570 computer, it only took 2 sec for Edge to open the first time
and FIrefox only took 2.3 sec.
Any more thoughts would be greatly appreciated.
Denis G.
Attached Files
#23
Posted 05 February 2025 - 01:44 AM

Hi, Denis.
It is not a malware issue.
I have two more things to check.
Here it's the first one:
Check services
- Please download Farbar Service Scanner and save it on your Desktop.
- Right click on the tool icon and run it as administrator.
- Make sure all the options are checked.
- Click on the Scan button.
- It will create a log (FSS.txt) on your Desktop.
- Copy and paste the log's content to your next reply.
#24
Posted 05 February 2025 - 04:48 PM

FSS.txt
#25
Posted 06 February 2025 - 04:50 AM

The services are OK.
One last thing. I don't think it will add something to your initial issue, but it won't hurt.
In-place upgrade
This will reinstall and update the operating system and fix any corruptions, without removing any file or program.
- Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
- Save the tool on your Desktop and double click to run it.
- On the License terms page, if you accept the license terms, select Accept.
- On the What do you want to do page, select Upgrade this PC now, and then select Next.
- Follow the instructions and select Keep personal files and apps, when you are asked to.
- It might take a couple of hours, depending on your wifi speed connection, to install Windows 10. Your PC will restart a few times. Make sure you don’t turn off your PC.
- After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC.
Let me know if everything ran smoothly.
#26
Posted 08 February 2025 - 02:16 AM

Hi, Dennis.
Have you tried the above?
#27
Posted 08 February 2025 - 04:21 PM

Yes, got it completed and here are some results:
Much faster, Bootup to splash screen 26 sec
then to login screen 18 sec.
then to working screen 4 sec
So, from Turning on to working screen, less than 1 minute.
Much better.
Start Task Manager 3 sec
Start edge 2 sec
Start firefox 4 sec
Start excel 6 sec
Start Word 3 sec
Start LibreCAD 6 sec
Start IDrive 10 sec
Start CrystalDiskInfo 14 sec Says C: is Good 44%
#28
Posted 10 February 2025 - 12:52 AM

Hi, Denis.
Apologies for the delay.
Your news is good!
The only thing I never saw before is that 44% in the CrystalDiskInfo result. But since we performed additional checks, I would pass that and move on.
I think that we reached the end of the process.
If no other questions/concerns...
The following tool will remove the tools we used as well as reset system restore points:
Download KpRm by kernel-panik and save it to your desktop.
- Right-click kprm_(version).exe and select Run as Administrator.
- Read and accept the disclaimer.
- When the tool opens, ensure all boxes under Actions are checked.
- Under Delete Quarantines select Delete Now, then click Run.
- Once complete, click OK.
- A log will open in Notepad titled kprm-(date).txt.
- Please copy and paste its contents in your next reply.
Note: If there is a warning about this tool, go on to download it, since it is a false/positive. Choose More info and continue from there.
#29
Posted 11 February 2025 - 01:06 PM

Here it is:
#30
Posted 11 February 2025 - 01:22 PM

Thanks, Denis.
If you deal with any issue in the future, let us know.
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