[N3cr0n0mIV]

'kb912919' did not show up in Add/Remove Programs. The only thing listed that remotely resembles that is 'Windows Installer 3.1 (KB893803)'.

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Don't touch Windows Installer 3.1

That could have more ugly consequences.

[Vaillant]

Don't touch Windows Installer 3.1

That could have more ugly consequences.

[gerryf]

agreed...not the same

So, where are we now....same, with that patch removed?

(and you checked SHOW UPDATES at the top of add/remove, right?)

[admin]

Well I'll give you the thoughts behind my theory, but please continue on with your resolution. An AMD CPU should never run that hot (even @ 100% for hours), and most motherboards will throttle at about 60C. If the CPU is throttled to 50% or less the system will seem much slower. The any ordinary aps like AIM, Internet Explorer, or Disk Cleanup, may use 100% of the CPU.

A common mistake with system building is forgetting to remove the cellophane cover from the heat sink thermal compound. I doubt a system builder, or OEM would ever make a mistake like that, but maybe the HSF isn't seated properly, or there's some other issue. Could also be a faulty heat sensing diode. If you carefully touch the heatsink, you'll get a good idea if it's working. At almost 70C it will burn your fingers, under 60 will be warm, but not burn.

[N3cr0n0mIV]

Ok, I found and deleted 'kb912919' (didnt have Show Updates checked), and rebooted, but still no difference. Sorry for the delay, but I've been in school for the past 5 hours..

Edited by N3cr0n0mIV, 30 January 2006 - 04:49 PM.

[gerryf]

OK, I'll buy that...would you mind booting into safe mode for a while, and calling up task manager

I am not certain you will get temp readings as the needed driver will not load, but you should still be able to gauge processor usage.

Edited by gerryf, 30 January 2006 - 07:45 PM.

[gerryf]

do try getting a temp read, though....


better yet, boot into bios and take the temp directly off the hardware monitor there...

[N3cr0n0mIV]

From BIOS

Processor Zone Temp: 64 C/147 F

System Zone 1 Temp: 52 C/125 F

System Zone 2 Temp: 55 C/131 F

[gerryf]

well, dang, that's hot.

All righty then, what are we running here? Time for you to run a report in Everest and let us take a peek at the innards.

Save it and ATTACH IT please, do not post it in a thread.

Has this machine always been pokey?

[N3cr0n0mIV]

Right now I'm going to bed, I have an early class tomorrow. But I will be sure to attach the report tomorrow morning ASAP.

BTW, I've owned the computer for over two years and have never encountered a problem like this.

[N3cr0n0mIV]

Alright, I've attached the Everest report.

Attached Files

•  Report.htm   286.16KB   34 downloads

[gerryf]

did this problem recur in safe mode?

[gerryf]

Everest is reporting your heat much lower...
Sensor Properties:
Sensor Type Analog Devices ADM1027 (SMBus 2Eh)

Temperatures:
Motherboard 38 °C (100 °F)
CPU 48 °C (118 °F)
Aux 40 °C (104 °F)

Cooling Fans:
CPU 3982 RPM
System 700 RPM

Of course, you have likely just switched it on, so the heat would not be all the way up yet, but if this were a bad heatsink, it would be much closer to yesterdays temps than 38c

Pentium 4 not AMD

I'm still of the opion it is something else--bad driver, perhaps, program running at startup


Let's try this in safe mode so we can see if the problem recurs, then we can move on from there

[N3cr0n0mIV]

Everest does not run in Safe Mode.

And yes, simple programs like AIM still use 99-100% of the CPU while in Safe Mode.

[gerryf]

yes, I know....I meant the high cpu usage

OK, I want to try this:

bring up task manager, go to processes, select explorer.exe and end task

Does CPU usage drop?

File > New task
explorer.exe
<enter>

does cpu usage move up again?