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CPU pegged at 100%


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#46
N3cr0n0mIV

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sweet.... don't have an XP CD. Guess I'll have to try to get one off a friend.
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#47
gerryf

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ok, got this down to 40 or so, by cross referencing with those used by process explorer

these (see below) are the files common to AIM and WMP, but not to process explorer. What other programs do this? Try, solitaire,,,do you use outlook or outlook express? Try those

Another thought:

Right click and KILL Navapsvc.exe
Load AIM
Same or different?



cryptui.dll Microsoft Trust UI Provider
ctype.nls
devenum.dll Device enumeration.
dnsapi.dll DNS Client API DLL
dsound.dll DirectSound
hnetcfg.dll Home Networking Configuration Manager
midimap.dll Microsoft MIDI Mapper
mlang.dll Multi Language Support DLL
msacm32.dll Microsoft ACM Audio Filter
msacm32.drv Microsoft Sound Mapper
msasn1.dll ASN.1 Runtime APIs
msdmo.dll DMO Runtime
msv1_0.dll Microsoft Authentication Package v1.0
msvcrt.dll Windows NT CRT DLL
msvfw32.dll Microsoft Video for Windows DLL
mswsock.dll Microsoft Windows Sockets 2.0 Service Provider
quartz.dll DirectShow Runtime.
rasadhlp.dll Remote Access AutoDial Helper
rasapi32.dll Remote Access API
rasman.dll Remote Access Connection Manager
rsaenh.dll Microsoft Enhanced Cryptographic Provider
rtutils.dll Routing Utilities
sensapi.dll SENS Connectivity API DLL
shdocvw.dll Shell Doc Object and Control Library
shell32.dll Windows Shell Common Dll
shlwapi.dll Shell Light-weight Utility Library
stdole2.tlb Microsoft OLE 3.50 for Windows NT™ and Windows 95™ Operating Systems
sxs.dll Fusion 2.5
tapi32.dll Microsoft® Windows™ Telephony API Client DLL
unicode.nls
urlmon.dll OLE32 Extensions for Win32
userenv.dll Userenv
wdmaud.drv WDM Audio driver mapper
wininet.dll Internet Extensions for Win32
winmm.dll MCI API DLL
winrnr.dll LDAP RnR Provider DLL
wldap32.dll Win32 LDAP API DLL
wshtcpip.dll Windows Sockets Helper DLL
wsock32.dll Windows Socket 32-Bit DLL
xpsp2res.dll Service Pack 2 Messages
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#48
N3cr0n0mIV

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Tried Solitaire, no problem there. I tried Outlook (even though I don't use it). It didn't use up hardly any CPU, but for some reason the program went unresponsive. Maybe an unrelated issue.

Another thing that is strange: when I try to kill 'Navapsvc.exe,' it doesn't go away. It asks me if I want to end the process, I hit 'yes,' and it just keeps running.
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#49
gerryf

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that is norton...can you disable it in the system tray, then load AIM and see if it makes a difference

computerwiz12890 has an idea on resolving this and he is typing up some instructions and will post them this evening (unless this works)

To save some time, download

http://www.sysintern...es/Filemon.html
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#50
N3cr0n0mIV

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Ok I'm trying to figure out how to disable Norton. I also downloaded Filemon.
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#51
gerryf

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should be able to right click on it in the system tray, choose exit
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#52
N3cr0n0mIV

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The only thing I can do is 'Disable Auto-Protect.' Did that and still couldn't end Navapsvc.exe. I'll keep trying.
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#53
computerwiz12890

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If gerryf's suggestion doesn't work, let's try Filemon. Make sure you have it somewhere you can easily access it, such as the desktop.

Before we get started, I want you to be familiar with the Capture button so you can find it quickly when we do this. Open Filemon. Note the button at the top that looks like a magnifying glass. Pressing that button will stop Filemon from recording (capturing) the activity of your computer. That is the button you will be pressing when I say to.

Now exit out of Filemon. Exit all non-essential programs (the ones in the taskbar next to the clock. Do this by right-clicking on them and selecting exit or close.) Now we will use Filemon.

We are going to do this fairly fast: Open Filemon and then immediately open one of the programs that are giving you the 100% usage problem. Let the computer sit for about 10 seconds. Quickly return to Filemon and click on the magnifying glass button at the top. Now click on File > Save as... and save the log to your desktop. Attach that log to your reply to me.
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#54
N3cr0n0mIV

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I can't attach the log from Filemon.... its over 6MB and this board only lets me attach up to 1.68MB.

:tazz:
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#55
N3cr0n0mIV

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Over the past few days, I've also been seeing FireFox.exe skyrocketing to 99-100% CPU usage (such as right now). This is really getting crazy.
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#56
gerryf

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zip it....right click the file, choose SEND TO > COMPRESSED file.

It is just a text file and will compress like crazy, probably 10:1, bringing it down to about 600kb
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#57
N3cr0n0mIV

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Nice.

Attached Files


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#58
gerryf

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wow...poopload of info.....would you mind doing another, this time with windows media player?

Oh, and two questions

1) you did not by any chance change your profile name in Windows, did you?
2) Been having any audio problems?
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#59
computerwiz12890

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It will not be necessary to do another.

Very interesting log. Notice how AIM continually accesses index.dat in the Temporary internet folder? I bet if Filmon kept running, AIM would continue to do that. That would also explain why other internet related programs are acting like that.

So there is a problem with index.dat. I think we should delete it.

Download CCleaner from http://www.snapfiles...t/ccleaner.html

Install it and run it. UNcheck all of the options EXCEPT for Temporary Files, Delete Index.dat files, and under the System catagory Temporary Files. Click Analyze. When it is done analyzing (it could take several minutes since this is your first time using ccleaner), click on Run Cleaner

After it is done deleting the junk files, including index.dat, restart your computer. After it has restarted, see if the 100% usage still occurs.

Edited by computerwiz12890, 02 February 2006 - 07:51 AM.

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#60
gerryf

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Crap...your right...I was thinking the wrong index above when I turned off the indexing service...ie, wmp, aim are all hitting that index.dat....I almost suggested removing the entire temp internet cache earlier, but got sidetracked

Good job! I think this will work.
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