Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows Update Error and VERY SLOW COMPUTER


  • Please log in to reply

#16
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
Mostly Incredibar adware/spyware removed, but it showed as a running process earlier. The culprit perhaps?

Please download AdwCleaner by Xplode onto your desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[R1].txt as well.

  • 0

Advertisements


#17
kenchew

kenchew

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
My computer is still running slow. Takes me about 10-15 minutes to boot my computer. Launching programs/executions or just surfing through websites still takes a while to load.

Anyway, this is the log.

# AdwCleaner v2.200 - Logfile created 04/18/2013 at 20:09:02
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium (64 bits)
# User : acer - KEN
# Boot Mode : Normal
# Running from : C:\Users\acer\Desktop\adwcleaner.exe
# Option [Search]


***** [Services] *****

Found : IB Updater Updater
Found : IBUpdaterService

***** [Files / Folders] *****

File Found : C:\user.js
File Found : C:\Users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\uotyg8kr.default\searchplugins\MyStart Search.xml
Folder Found : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Found : C:\Program Files\IB Updater
Folder Found : C:\ProgramData\AVG Secure Search
Folder Found : C:\ProgramData\Partner
Folder Found : C:\Users\acer\AppData\Local\AVG Secure Search
Folder Found : C:\Users\acer\AppData\Local\AVG Security Toolbar
Folder Found : C:\Users\acer\AppData\LocalLow\AVG Secure Search
Folder Found : C:\Users\acer\AppData\LocalLow\AVG Security Toolbar
Folder Found : C:\Users\acer\AppData\LocalLow\incredibar.com
Folder Found : C:\Users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\uotyg8kr.default\extensions\[email protected]
Folder Found : C:\Windows\SysWOW64\WNLT

***** [Registry] *****

Key Found : HKCU\Software\APN PIP
Key Found : HKCU\Software\IM
Key Found : HKCU\Software\ImInstaller
Key Found : HKCU\Software\incredibar.com
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKCU\Software\Softonic
Key Found : HKCU\Software\WNLT
Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Found : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Found : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Found : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Found : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Found : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Found : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Found : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc
Key Found : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc.1
Key Found : HKLM\SOFTWARE\Classes\I
Key Found : HKLM\SOFTWARE\Classes\IncredibarApp.appCore
Key Found : HKLM\SOFTWARE\Classes\IncredibarApp.appCore.1
Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Found : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{48C9C8B0-A546-46C1-A81F-47A31E623E9D}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Found : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Found : HKLM\Software\IB Updater
Key Found : HKLM\Software\IB Updater
Key Found : HKLM\Software\incredibar.com
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Found : HKLM\Software\PIP
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C01315C7-B4E2-4864-B43D-5FAFC414D179}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C1545464-C77C-4130-A572-1C619E2895FE}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{ED0E67AD-926C-4008-87E5-03CF72AA2A7E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF7FEC6D-451B-4452-9D26-7E10C6B5DB6E}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F9639E4A-801B-4843-AEE3-03D9DA199E77}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{22B0769F-794B-4422-AC84-47B123C8986D}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{255E0B2A-D747-4EEF-B7CE-159D73A3656D}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{28ED590D-F5ED-4E05-A87F-1D759F1C6169}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{45D5B93F-E2ED-4AF2-915E-DCDDBDA8C33C}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{771B99AB-636F-4A11-9039-8DFEB927B061}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A8321AA2-2227-40C7-8525-6C2F4E1B0EBE}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AA41A731-6814-4A70-A6F1-C0A20FBBFBD5}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{ABBB8A9E-D8AF-40D1-94BE-5175077465FC}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BF737694-56F6-46FA-9FDC-FA99A5B25FAD}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{CFCD164E-8AC9-478E-9ECC-B616A932016C}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D5961CC0-B442-4567-8030-67E241EF4CC2}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E450067F-1C93-41A7-928E-07E5C2EEC680}
Key Found : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F977D9F2-4BDC-44A6-B508-7C0284C61EED}
Key Found : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{74C36554-31F0-49DD-8857-ED6A64DF45BE}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\incredibar
Key Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WNLT
Key Found : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Found : HKLM\SOFTWARE\Classes\Interface\{22B0769F-794B-4422-AC84-47B123C8986D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{255E0B2A-D747-4EEF-B7CE-159D73A3656D}
Key Found : HKLM\SOFTWARE\Classes\Interface\{28ED590D-F5ED-4E05-A87F-1D759F1C6169}
Key Found : HKLM\SOFTWARE\Classes\Interface\{45D5B93F-E2ED-4AF2-915E-DCDDBDA8C33C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Found : HKLM\SOFTWARE\Classes\Interface\{771B99AB-636F-4A11-9039-8DFEB927B061}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Found : HKLM\SOFTWARE\Classes\Interface\{A8321AA2-2227-40C7-8525-6C2F4E1B0EBE}
Key Found : HKLM\SOFTWARE\Classes\Interface\{AA41A731-6814-4A70-A6F1-C0A20FBBFBD5}
Key Found : HKLM\SOFTWARE\Classes\Interface\{ABBB8A9E-D8AF-40D1-94BE-5175077465FC}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BF737694-56F6-46FA-9FDC-FA99A5B25FAD}
Key Found : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Found : HKLM\SOFTWARE\Classes\Interface\{CFCD164E-8AC9-478E-9ECC-B616A932016C}
Key Found : HKLM\SOFTWARE\Classes\Interface\{D5961CC0-B442-4567-8030-67E241EF4CC2}
Key Found : HKLM\SOFTWARE\Classes\Interface\{E450067F-1C93-41A7-928E-07E5C2EEC680}
Key Found : HKLM\SOFTWARE\Classes\Interface\{F977D9F2-4BDC-44A6-B508-7C0284C61EED}
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{336D0C35-8A85-403a-B9D2-65C292C39087}_is1
Key Found : HKU\S-1-5-21-147644820-3438000334-1850527856-1000\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}]
Value Found : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [[email protected]]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Found : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{F9639E4A-801B-4843-AEE3-03D9DA199E77}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7600.16385

[HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={0EFD559E-96A1-4E7B-A5AE-CEC2B038DC05}&mid=4677c7e8d93efc171a3a49ceb0ce2517-9d940a026e830986712108b84ab98f95f58bbaf8&lang=en&ds=AVG&pr=fr&d=2011-10-13 20:45:33&pid=avg&sg=&v=14.2.0.1&sap=nt

-\\ Mozilla Firefox v19.0.2 (en-US)

File : C:\Users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\uotyg8kr.default\prefs.js

Found : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\15.0.0.2");
Found : user_pref("avg.install.userHPSettings", "hxxp://isearch.avg.com/?cid={0EFD559E-96A1-4E7B-A5AE-CEC2B0[...]
Found : user_pref("avg.install.userSPSettings", "AVG Secure Search");
Found : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Found : user_pref("extensions.incredibar.admin", false);
Found : user_pref("extensions.incredibar.aflt", "orgnl");
Found : user_pref("extensions.incredibar.cntry", "MY");
Found : user_pref("extensions.incredibar.dfltLng", "EN");
Found : user_pref("extensions.incredibar.dfltSrch", false);
Found : user_pref("extensions.incredibar.did", "10665");
Found : user_pref("extensions.incredibar.envrmnt", "production");
Found : user_pref("extensions.incredibar.excTlbr", false);
Found : user_pref("extensions.incredibar.hdrMd5", "302611B1F46D8BBA6C72522D18268119");
Found : user_pref("extensions.incredibar.hmpg", false);
Found : user_pref("extensions.incredibar.id", "9a60c0af0000000000000617c4e5f359");
Found : user_pref("extensions.incredibar.installerproductid", "26");
Found : user_pref("extensions.incredibar.instlDay", "15657");
Found : user_pref("extensions.incredibar.instlRef", "");
Found : user_pref("extensions.incredibar.isDcmntCmplt", true);
Found : user_pref("extensions.incredibar.lastVrsnTs", "1.5.11.1414:36:28");
Found : user_pref("extensions.incredibar.mntrvrsn", "1.2.0");
Found : user_pref("extensions.incredibar.newTab", false);
Found : user_pref("extensions.incredibar.noFFXTlbr", false);
Found : user_pref("extensions.incredibar.ppd", "");
Found : user_pref("extensions.incredibar.prdct", "incredibar");
Found : user_pref("extensions.incredibar.productid", "26");
Found : user_pref("extensions.incredibar.prtnrId", "Incredibar");
Found : user_pref("extensions.incredibar.sg", "none");
Found : user_pref("extensions.incredibar.smplGrp", "none");
Found : user_pref("extensions.incredibar.tlbrId", "base");
Found : user_pref("extensions.incredibar.tlbrSrchUrl", "hxxp://mystart.Incredibar.com/?a=6OyU2YRCSg&loc=IB_T[...]
Found : user_pref("extensions.incredibar.upn2", "6OyU2YRCSg");
Found : user_pref("extensions.incredibar.upn2n", "92262442998256532");
Found : user_pref("extensions.incredibar.vrsn", "1.5.11.14");
Found : user_pref("extensions.incredibar.vrsnTs", "1.5.11.1414:36:28");
Found : user_pref("extensions.incredibar.vrsni", "1.5.11.14");
Found : user_pref("extensions.incredibar_i.aflt", "orgnl");
Found : user_pref("extensions.incredibar_i.dfltLng", "");
Found : user_pref("extensions.incredibar_i.did", "10665");
Found : user_pref("extensions.incredibar_i.excTlbr", false);
Found : user_pref("extensions.incredibar_i.id", "9a60c0af0000000000000617c4e5f359");
Found : user_pref("extensions.incredibar_i.installerproductid", "26");
Found : user_pref("extensions.incredibar_i.instlDay", "15657");
Found : user_pref("extensions.incredibar_i.instlRef", "");
Found : user_pref("extensions.incredibar_i.ms_url_id", "");
Found : user_pref("extensions.incredibar_i.newTab", false);
Found : user_pref("extensions.incredibar_i.ppd", "");
Found : user_pref("extensions.incredibar_i.prdct", "incredibar");
Found : user_pref("extensions.incredibar_i.productid", "26");
Found : user_pref("extensions.incredibar_i.prtnrId", "Incredibar");
Found : user_pref("extensions.incredibar_i.smplGrp", "none");
Found : user_pref("extensions.incredibar_i.tlbrId", "base");
Found : user_pref("extensions.incredibar_i.tlbrSrchUrl", "hxxp://mystart.Incredibar.com/?a=6OyU2YRCSg&loc=IB[...]
Found : user_pref("extensions.incredibar_i.upn2", "6OyU2YRCSg");
Found : user_pref("extensions.incredibar_i.upn2n", "92262442998256532");
Found : user_pref("extensions.incredibar_i.vrsn", "1.5.11.14");
Found : user_pref("extensions.incredibar_i.vrsnTs", "1.5.11.1414:36:28");
Found : user_pref("extensions.incredibar_i.vrsni", "1.5.11.14");
Found : user_pref("{336D0C35-8A85-403a-B9D2-65C292C39087}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=too[...]
Found : user_pref("{336D0C35-8A85-403a-B9D2-65C292C39087}.ScriptData_WSG_whiteList", "{\"search.babylon.com\[...]
Found : user_pref("{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=too[...]
Found : user_pref("{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}.ScriptData_WSG_whiteList", "{\"search.babylon.com\[...]

-\\ Google Chrome v26.0.1410.64

File : C:\Users\acer\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [16700 octets] - [18/04/2013 20:09:02]

########## EOF - C:\AdwCleaner[R1].txt - [16761 octets] ##########
  • 0

#18
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
Don't notice any startups that might be involved. Maybe the file system is corrupted.

Go to Start Search, type cmd.exe in the Start Search box. Cmd.exe will appear at the top of the Menu. Rightclick on it and choose "Run as administrator". At the prompt copy/paste the following, pressing Enter after each:

chkdsk /r

It will likely find volumes in use and ask if you want it to run on reboot - select Y for yes. Then type exit and press Enter to close the command window.

---------

Be sure to continue to temporarily disable any protective software when running the scan tools we use here.


  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • You will be prompted to restart your computer. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt.


Open AdwCleaner, and click the Uninstall button to have it remove itself. That AdwCleaner reboot will serve to run chkdsk as well.
  • 0

#19
kenchew

kenchew

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
Did checkdisk. Deleted a corrupt attribute list entry. Found some file record segments which are unreadable. Deleted invalid filenames. Corrected some minor file name errors.

This is the adwcleaner log:

# AdwCleaner v2.200 - Logfile created 04/19/2013 at 20:14:02
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium (64 bits)
# User : acer - KEN
# Boot Mode : Normal
# Running from : C:\Users\acer\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : IB Updater Updater
Stopped & Deleted : IBUpdaterService

***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
Deleted on reboot : C:\Program Files\IB Updater
Deleted on reboot : C:\ProgramData\AVG Secure Search
Deleted on reboot : C:\ProgramData\Partner
Deleted on reboot : C:\Users\acer\AppData\Local\AVG Secure Search
Deleted on reboot : C:\Users\acer\AppData\Local\AVG Security Toolbar
Deleted on reboot : C:\Users\acer\AppData\LocalLow\AVG Secure Search
Deleted on reboot : C:\Users\acer\AppData\LocalLow\AVG Security Toolbar
Deleted on reboot : C:\Users\acer\AppData\LocalLow\incredibar.com
Deleted on reboot : C:\Users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\uotyg8kr.default\extensions\[email protected]
Deleted on reboot : C:\Windows\SysWOW64\WNLT
File Deleted : C:\user.js
File Deleted : C:\Users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\uotyg8kr.default\searchplugins\MyStart Search.xml

***** [Registry] *****

Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\incredibar.com
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\WNLT
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\Extension.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc
Key Deleted : HKLM\SOFTWARE\Classes\esrv.IncredibarESrvc.1
Key Deleted : HKLM\SOFTWARE\Classes\I
Key Deleted : HKLM\SOFTWARE\Classes\IncredibarApp.appCore
Key Deleted : HKLM\SOFTWARE\Classes\IncredibarApp.appCore.1
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{48C9C8B0-A546-46C1-A81F-47A31E623E9D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CFE8AAFD-A0F3-4329-84E9-6B679EC93EC2}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\Software\IB Updater
Key Deleted : HKLM\Software\incredibar.com
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\IncredibarToolbar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\Software\PIP
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C01315C7-B4E2-4864-B43D-5FAFC414D179}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{C1545464-C77C-4130-A572-1C619E2895FE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{ED0E67AD-926C-4008-87E5-03CF72AA2A7E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{EF7FEC6D-451B-4452-9D26-7E10C6B5DB6E}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F9639E4A-801B-4843-AEE3-03D9DA199E77}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{22B0769F-794B-4422-AC84-47B123C8986D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{255E0B2A-D747-4EEF-B7CE-159D73A3656D}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{28ED590D-F5ED-4E05-A87F-1D759F1C6169}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{45D5B93F-E2ED-4AF2-915E-DCDDBDA8C33C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{771B99AB-636F-4A11-9039-8DFEB927B061}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{A8321AA2-2227-40C7-8525-6C2F4E1B0EBE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{AA41A731-6814-4A70-A6F1-C0A20FBBFBD5}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{ABBB8A9E-D8AF-40D1-94BE-5175077465FC}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{BF737694-56F6-46FA-9FDC-FA99A5B25FAD}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{CFCD164E-8AC9-478E-9ECC-B616A932016C}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{D5961CC0-B442-4567-8030-67E241EF4CC2}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{E450067F-1C93-41A7-928E-07E5C2EEC680}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{F977D9F2-4BDC-44A6-B508-7C0284C61EED}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{74C36554-31F0-49DD-8857-ED6A64DF45BE}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{336D0C35-8A85-403A-B9D2-65C292C39087}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6E13DDE1-2B6E-46CE-8B66-DC8BF36F6B99}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\incredibar
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\WNLT
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{22B0769F-794B-4422-AC84-47B123C8986D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{255E0B2A-D747-4EEF-B7CE-159D73A3656D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28ED590D-F5ED-4E05-A87F-1D759F1C6169}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{45D5B93F-E2ED-4AF2-915E-DCDDBDA8C33C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{771B99AB-636F-4A11-9039-8DFEB927B061}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A36867C6-302D-49FC-9D8E-1EB037B5F1AB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A8321AA2-2227-40C7-8525-6C2F4E1B0EBE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AA41A731-6814-4A70-A6F1-C0A20FBBFBD5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ABBB8A9E-D8AF-40D1-94BE-5175077465FC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BF737694-56F6-46FA-9FDC-FA99A5B25FAD}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CFCD164E-8AC9-478E-9ECC-B616A932016C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D5961CC0-B442-4567-8030-67E241EF4CC2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E450067F-1C93-41A7-928E-07E5C2EEC680}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F977D9F2-4BDC-44A6-B508-7C0284C61EED}
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\dlnembnfbcpjnepmfjmngjenhhajpdfd
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{336D0C35-8A85-403a-B9D2-65C292C39087}_is1
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{336D0C35-8A85-403a-B9D2-65C292C39087}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\extensions [{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}]
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [[email protected]]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{F9639E4A-801B-4843-AEE3-03D9DA199E77}]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7600.16385

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls - Tabs] = hxxp://isearch.avg.com/tab?cid={0EFD559E-96A1-4E7B-A5AE-CEC2B038DC05}&mid=4677c7e8d93efc171a3a49ceb0ce2517-9d940a026e830986712108b84ab98f95f58bbaf8&lang=en&ds=AVG&pr=fr&d=2011-10-13 20:45:33&pid=avg&sg=&v=14.2.0.1&sap=nt --> hxxp://www.google.com

-\\ Mozilla Firefox v19.0.2 (en-US)

File : C:\Users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\uotyg8kr.default\prefs.js

C:\Users\acer\AppData\Roaming\Mozilla\Firefox\Profiles\uotyg8kr.default\user.js ... Deleted !

Deleted : user_pref("avg.install.installDirPath", "C:\\ProgramData\\AVG Secure Search\\FireFoxExt\\15.0.0.2");
Deleted : user_pref("avg.install.userHPSettings", "hxxp://isearch.avg.com/?cid={0EFD559E-96A1-4E7B-A5AE-CEC2B0[...]
Deleted : user_pref("avg.install.userSPSettings", "AVG Secure Search");
Deleted : user_pref("browser.search.defaultenginename", "AVG Secure Search");
Deleted : user_pref("extensions.incredibar.admin", false);
Deleted : user_pref("extensions.incredibar.aflt", "orgnl");
Deleted : user_pref("extensions.incredibar.cntry", "MY");
Deleted : user_pref("extensions.incredibar.dfltLng", "EN");
Deleted : user_pref("extensions.incredibar.dfltSrch", false);
Deleted : user_pref("extensions.incredibar.did", "10665");
Deleted : user_pref("extensions.incredibar.envrmnt", "production");
Deleted : user_pref("extensions.incredibar.excTlbr", false);
Deleted : user_pref("extensions.incredibar.hdrMd5", "302611B1F46D8BBA6C72522D18268119");
Deleted : user_pref("extensions.incredibar.hmpg", false);
Deleted : user_pref("extensions.incredibar.id", "9a60c0af0000000000000617c4e5f359");
Deleted : user_pref("extensions.incredibar.installerproductid", "26");
Deleted : user_pref("extensions.incredibar.instlDay", "15657");
Deleted : user_pref("extensions.incredibar.instlRef", "");
Deleted : user_pref("extensions.incredibar.isDcmntCmplt", true);
Deleted : user_pref("extensions.incredibar.lastVrsnTs", "1.5.11.1414:36:28");
Deleted : user_pref("extensions.incredibar.mntrvrsn", "1.2.0");
Deleted : user_pref("extensions.incredibar.newTab", false);
Deleted : user_pref("extensions.incredibar.noFFXTlbr", false);
Deleted : user_pref("extensions.incredibar.ppd", "");
Deleted : user_pref("extensions.incredibar.prdct", "incredibar");
Deleted : user_pref("extensions.incredibar.productid", "26");
Deleted : user_pref("extensions.incredibar.prtnrId", "Incredibar");
Deleted : user_pref("extensions.incredibar.sg", "none");
Deleted : user_pref("extensions.incredibar.smplGrp", "none");
Deleted : user_pref("extensions.incredibar.tlbrId", "base");
Deleted : user_pref("extensions.incredibar.tlbrSrchUrl", "hxxp://mystart.Incredibar.com/?a=6OyU2YRCSg&loc=IB_T[...]
Deleted : user_pref("extensions.incredibar.upn2", "6OyU2YRCSg");
Deleted : user_pref("extensions.incredibar.upn2n", "92262442998256532");
Deleted : user_pref("extensions.incredibar.vrsn", "1.5.11.14");
Deleted : user_pref("extensions.incredibar.vrsnTs", "1.5.11.1414:36:28");
Deleted : user_pref("extensions.incredibar.vrsni", "1.5.11.14");
Deleted : user_pref("extensions.incredibar_i.aflt", "orgnl");
Deleted : user_pref("extensions.incredibar_i.dfltLng", "");
Deleted : user_pref("extensions.incredibar_i.did", "10665");
Deleted : user_pref("extensions.incredibar_i.excTlbr", false);
Deleted : user_pref("extensions.incredibar_i.id", "9a60c0af0000000000000617c4e5f359");
Deleted : user_pref("extensions.incredibar_i.installerproductid", "26");
Deleted : user_pref("extensions.incredibar_i.instlDay", "15657");
Deleted : user_pref("extensions.incredibar_i.instlRef", "");
Deleted : user_pref("extensions.incredibar_i.ms_url_id", "");
Deleted : user_pref("extensions.incredibar_i.newTab", false);
Deleted : user_pref("extensions.incredibar_i.ppd", "");
Deleted : user_pref("extensions.incredibar_i.prdct", "incredibar");
Deleted : user_pref("extensions.incredibar_i.productid", "26");
Deleted : user_pref("extensions.incredibar_i.prtnrId", "Incredibar");
Deleted : user_pref("extensions.incredibar_i.smplGrp", "none");
Deleted : user_pref("extensions.incredibar_i.tlbrId", "base");
Deleted : user_pref("extensions.incredibar_i.tlbrSrchUrl", "hxxp://mystart.Incredibar.com/?a=6OyU2YRCSg&loc=IB[...]
Deleted : user_pref("extensions.incredibar_i.upn2", "6OyU2YRCSg");
Deleted : user_pref("extensions.incredibar_i.upn2n", "92262442998256532");
Deleted : user_pref("extensions.incredibar_i.vrsn", "1.5.11.14");
Deleted : user_pref("extensions.incredibar_i.vrsnTs", "1.5.11.1414:36:28");
Deleted : user_pref("extensions.incredibar_i.vrsni", "1.5.11.14");
Deleted : user_pref("{336D0C35-8A85-403a-B9D2-65C292C39087}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=too[...]
Deleted : user_pref("{336D0C35-8A85-403a-B9D2-65C292C39087}.ScriptData_WSG_whiteList", "{\"search.babylon.com\[...]
Deleted : user_pref("{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}.ScriptData_WSG_blackList", "form=CONTLB|babsrc=too[...]
Deleted : user_pref("{FE1DEEEA-DB6D-44b8-83F0-34FC0F9D1052}.ScriptData_WSG_whiteList", "{\"search.babylon.com\[...]

-\\ Google Chrome v26.0.1410.64

File : C:\Users\acer\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [16785 octets] - [18/04/2013 20:09:02]
AdwCleaner[S1].txt - [16966 octets] - [19/04/2013 20:14:02]

########## EOF - C:\AdwCleaner[S1].txt - [17027 octets] ##########
  • 0

#20
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
Any change in speed?

I tried to check earlier with a regedit extract, but for Windows Update, please follow the steps here under:

Method 2: Back up and then remove the registry keys that may be causing the issue

MS's Fixit's for some reason often don't work on Registry changes, and it takes manual changes to make the corrections. Be sure to reboot after, and try an update again.
  • 0

#21
kenchew

kenchew

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
Yes. My computer's speed is way better after the checkdisk. :)

Followed the steps in the Microsoft page however the values below weren't there for me to delete.
PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving


Tried to update anyhow, but the Code 8000FFFF still appears.

Just to check, the steps provided in Microsoft mentioned it is for Windows Vista based computers (mine is Windows 7). And my error code differs slightly: 8000FFFF as compared to 0x80000FFFF. Just checking.. could be the same anyway right?
  • 0

#22
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
Yes, 0x prefix is just a more exact term. I sense this is a different Registry entry, but I can't recall off the top of my head the exact location. It has to do with an Automatic Updates entry(ies) in the Registry, or the fact that the registry is preset to contact only one update site, which may be unavailable. It will take me until tomorrow to really nail this down.
  • 0

#23
kenchew

kenchew

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
No problem. Will hear from you tomorrow.

By the way, thank you so much for your kind assistance thus far. :)
  • 0

#24
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
@ECHO OFF
if exist winkey.txt del winkey.txt 
REG QUERY "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" > winkey.txt 
notepad winkey.txt
Open Notepad (Start Search, type notepad and press Enter).

Copy/paste the above text (inside the Code box) into the open Notepad text box, then save this to your desktop as "reg.bat"

Be sure to include the "" quotes in the name. Then click on reg.bat. When the scan completes a textbox will open - copy/paste those contents back here please.
  • 0

#25
kenchew

kenchew

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
Got the error messages as attached.

Is it due to the unsuccessful windows updates that are trying to install every time I shutdown/restart my computer?
I'm still having the problem that windows is reconfiguring and trying to install the unsuccessful updates each time I shutdown/restart or boot my computer.

Attached Thumbnails

  • reg.jpg

  • 0

Advertisements


#26
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
I'm really not sure what caused that.


Go HERE and download CAT – Crisis Aversion Tool, then click that cat.exe to run the tool.

When CAT opens, place a check next to:

Reset Windows Update
Reset Permissions
Use Aggressive


Another window will open periodically as the scan makes the permissions changes. This can take quite some time.

When it is done X out of CAT, close the log it opens and reboot.

For now just try to update Windows the usual way, and post back an update.
  • 0

#27
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
Nah, that's backwards. With CAT run these two first:

Reset Permissions
Use Aggressive


Reboot, then use CAT again to do this one:

Reset Windows Update

Reboot, then try to update.
  • 0

#28
kenchew

kenchew

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
Done these two first:

Reset Permissions
Use Aggressive

Rebooted, then used CAT again to do this one:

Reset Windows Update

Rebooted, then tried to update again. Unfortunately, still getting the same error code 8000FFFF.

These are the logs:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~ CAT Summary Log - Date: 2013.04.23 @ 2137 hrs ~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
--- CAT Version: 1.1 ---

=============== Repairing permissions... ===============
Checking for subinacl utility... Unable to locate. Extracting... Extraction Successful.
Reading existing permissions for HKEY_LOCAL_MACHINE... Done. One or more errors occurred. Log saved.
Reading existing permissions for HKEY_CURRENT_USER... Done. One or more errors occurred. Log saved.
Reading existing permissions for HKEY_CLASSES_ROOT... Done. One or more errors occurred. Log saved.
Reading existing permissions for "C:\"... Done. One or more errors occurred. Log saved.
Resetting permissions for HKEY_LOCAL_MACHINE... Done.
Resetting permissions for HKEY_CURRENT_USER... Done.
Resetting permissions for HKEY_CLASSES_ROOT... Done.
Resetting permissions for the system drive... Done.
============= Permissions Repair Complete ==============

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~ CAT Summary Log End - Date: 2013.04.23 @ 2137 hrs ~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



---------------------------------------------------------------------


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~ CAT Summary Log - Date: 2013.04.23 @ 2143 hrs ~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
--- CAT Version: 1.1 ---

=============== Repairing Windows Update services... ===============
Stopping service: "bits"... Failed.
Setting service "bits" start mode to: "Automatic"... Already set to correct state.
Stopping service: "wuauserv"... Failed.
Setting service "wuauserv" start mode to: "Automatic"... Already set to correct state.
Stopping service: "cryptsvc"... Successful.
Setting service "cryptsvc" start mode to: "Automatic"... Already set to correct state.
Deleting: "C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat"... Successful.
Deleting: "C:\Windows\system32\catroot2"... Successful.
Deleting: "C:\Windows\SoftwareDistribution\DataStore"... Successful.
Deleting: "C:\Windows\SoftwareDistribution\Download"... Successful.
Deleting: "C:\ProgramData\Microsoft\Network\Downloader"... Successful.
Windows Vista/7 Detected...
Resetting BITS service to the default security descriptor...
Registering atl.dll... Success.
Registering urlmon.dll... Success.
Registering mshtml.dll... Success.
Registering shdocvw.dll... Success.
Registering browseui.dll... Success.
Registering jscript.dll... Success.
Registering vbscript.dll... Success.
Registering scrrun.dll... Success.
Registering msxml.dll... Success.
Registering msxml3.dll... Success.
Registering msxml6.dll... Success.
Registering actxprxy.dll... Success.
Registering softpub.dll... Success.
Registering wintrust.dll... Success.
Registering dssenh.dll... Success.
Registering rsaenh.dll... Success.
Registering gpkcsp.dll... Success.
Registering sccbase.dll... Success.
Registering slbcsp.dll... Success.
Registering cryptdlg.dll... Success.
Registering oleaut32.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering ole32.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering shell32.dll... Success.
Registering initpki.dll (this one usually takes a while)... Success.
Registering wuapi.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wuaueng.dll... Success.
Registering wuaueng1.dll... Success.
Registering wucltui.dll... Success.
Registering wups.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wups2.dll... Success.
Registering wuweb.dll... Success.
Registering qmgr.dll... Success.
Registering qmgrprxy.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wucltux.dll... Success.
Registering muweb.dll... Success.
Registering wuwebv.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoDevMgrUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdateDisableWindowsUpdateAccess"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Writing to registry: "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MainNoUpdateCheck"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUNoAutoUpdate"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUAUOptions"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUScheduledInstallDay"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUScheduledInstallTime"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUNoAutoRebootWithLoggedOnUsers"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNoAutoUpdate"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateAUOptions"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallDay"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallTime"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNoAutoRebootWithLoggedOnUsers"... Successful.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateLastWaitTimeout"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateDetectionStartTime"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNextDetectionTime"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallDate"... Key/Value does not exist.
Setting service "RpCss" start mode to: "Automatic"... Already set to correct state.
Setting service "DcomLaunch" start mode to: "Automatic"... Already set to correct state.
Setting service "EventSystem" start mode to: "Automatic"... Already set to correct state.
Starting service: "DcomLaunch"... Successful.
Starting service: "RpCss"... Successful.
Starting service: "bits"... Successful.
Starting service: "wuauserv"... Successful.
Starting service: "cryptsvc"... Successful.
============= Windows Update Services Repair Complete ==============

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~ CAT Summary Log End - Date: 2013.04.23 @ 2143 hrs ~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



---------------------------------------------------------------------
  • 0

#29
Jintan

Jintan

    Trusted Helper

  • Malware Removal
  • 904 posts
Click here and download and run the MS Fixit. Reboot, then try updating again.
  • 0

#30
kenchew

kenchew

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
After the Microsoft FixIt, I rebooted. But still the same error while trying to update Windows.

Should I try installing the Windows Service Pack (which failed to install previously) that you've asked me to install in the earlier posts?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP