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Need help from Heir, virus causing computer to freeze and cause blue s


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#136
Essexboy

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If it is AMI BIOS then it was a system time error failure

I must admit I am now at a loss as to what could be causing this as RAM checks out OK and running minimal drivers makes no difference. I am afraid I keep coming back to something in the hardware but as to what I am not sure especially with it being random like this
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#137
groch

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What is AMI BIOS? Two freezes yesterday, both coming out of screen saver
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#138
Essexboy

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That would be the type of BIOS on your computer, it will normally appear as you boot. White writing on a black background before windows commences to load

At this stage it may be worth biting the bullet and trying a reformat
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#139
groch

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I have PhoenixBIOS 4.0 Release 6.0
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#140
groch

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Re-format or re-install back to factory settings? And yes I am there as well
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#141
groch

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Sorry, Phoenix BIOS is for another computer
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#142
groch

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BIOS is Dell A06
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#143
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Still comes up as system timer... How many sticks of RAM do you have in your computer ? If you have two could you remove one and then reboot. If you still get the freezes could you replace that one and remove the other. Then test again
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#144
groch

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msinfo brings up 4.0 GB of RAM. Let me look at the board.
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#145
groch

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My system configuration form my Service tag says 4GB DDR3 SDRAM 4X1GB.
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#146
groch

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And memory sticks are cheap, maybe $40 to replace as is. I'm chatting with Dell, let's see what they come up with
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#147
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My thinking is, if the RAM is good then maybe one of the slots may be a bit iffy so removing the RAM one at a time may clear or indicate that as the problem
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#148
groch

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After reading the Dell tutorial on Windows Debugger, I compiled this:
Date Error Default Bucket ID Process Module Image
10-Apr-13 PAGE_FAULT_IN_NONPAGED AREA VISTA_DRIVER_FAULT DellDock.exe Win32k win32k.sys
14-Apr-13 DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL VISTA_DRIVER_FAULT Oultlook.exe nvlddmkm nvlddmkm.sys
22-Apr-13 BAD_POOL_CALLER VISTA_DRIVER_FAULT svchost.exe nt ntkrnlmp.exe
26-Apr-13 NTFS_FILE_SYSTEM VISTA_DRIVER_FAULT System ntfs ntfs.sys
27-Apr-13 DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL VISTA_DRIVER_FAULT System nt ntkrnlmp.exe
20-May-13 SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M VISTA_DRIVER_FAULT System hardware hardware
31-May-13 DRIVER_IRQL_NOT_LESS_THAN_OR_EQUAL VISTA_DRIVER_FAULT svchost.exe netio netio.sys
5-Jun-13 ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY VISTA_DRIVER_FAULT System nt ntkrnlmp.exe
17-Jun-13 MEMORY_MANAGEMENT VISTA_DRIVER_FAULT Chrome.exe hardware hardware
21-Jun-13 IRQL_NOT_LESS_OR_EQUAL VISTA_DRIVER_FAULT System nt ntkrnlmp.exe
26-Jun-13 IRQL_NOT_LESS_OR_EQUAL VISTA_DRIVER_FAULT System nt ntkrnlmp.exe


It's all over the map!
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#149
Essexboy

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That is why I am looking at RAM initially .. I do not feel that this is software orientated
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#150
groch

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Sorry, not formatted. Here's a better image

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