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Problems with win7 lock ups and random BOSD getting frustrated


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#31
Autumndreams

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I have no clue if i am useing any IEEE 1394 devices.


Sticker FK789AA#ABA

HP Pavillion Elite m9450f



It is not the original configuration. It was wiped clean and win 7 was installed on it in 2009? When I bought it.
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#32
SleepyDude

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From the information you post and the HP site the BIOS is updated.

From what you describe it seems an hardware problem.

When the machine starts do you see a screen like this?
Posted Image

with the Diagnostics option?

If you have please run the tool to check the computer hardware.
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#33
Autumndreams

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I splash screen is different but yes its there i will do that and be right back
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#34
Autumndreams

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Sorry I had to run out. CPU passed, Memory Passed, Drives Passed.
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#35
SleepyDude

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Sorry I had to run out. CPU passed, Memory Passed, Drives Passed.

Ok. In my other post I ask about hardware changes but you reply about windows. For example did you add more memory?
Also I would like to know if you have a HP Personal Media Drive connected?

Posted Image

Let's check the voltages.

  • Download HWMonitor and extract the zip file 1.23.zip
  • execute HWMonitor_x64 if it doesn't run your system is probably 32-bits and you need to execute HWMonitor_x32 instead
  • expand the window and all the columns to make the values visible and take a screenshot
  • please attach the image to your post

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#36
Autumndreams

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ooops sorry I have not changed the hardware. Except the video card about a year ago.

Okay downloading now. How do I post an image in the forum?
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#37
SleepyDude

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ooops sorry I have not changed the hardware. Except the video card about a year ago.

Okay downloading now. How do I post an image in the forum?

Check this How to add an attachment to a new topic or reply
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#38
Autumndreams

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screenshot.jpg
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#39
SleepyDude

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ooops sorry I have not changed the hardware. Except the video card about a year ago.

Hi,

Need to know more about the new video card. It was an upgrade or a replace of a damaged graphic card?

Can you confirm that the graphic card is this one?
Radeon HD 5770
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#40
Autumndreams

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photo.JPG




Yes that is my card I bought it a little over a year ago.

same thing happened this morning when i went to turn the computer on... froze and bsod took 5 tries. before i could get it to be stable. once it locks up and i have to hard shut down. I cant see the screen (no video). It takes a few tries of shutting off and on before it will show.

This is getting old!!!!!!

On Wed 10/9/2013 8:32:32 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\100913-18548-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75B80)
Bugcheck code: 0xA (0x2100000100, 0x2, 0x1, 0xFFFFF80002EC169D)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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#41
SleepyDude

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Hi,

I suspect the problem could the motherboard or the Power Supply...

If you aren't afraid of opening the computer case, disconnect from power and check visually if you have some bad capacitors on the motherboard similar to this image.
Posted Image
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#42
Autumndreams

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Im thinking power supply also. I already have my case open lol! give me 5 mins and i'll tell you what I see.
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#43
SleepyDude

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Im thinking power supply also. I already have my case open lol! give me 5 mins and i'll tell you what I see.


Ok, check if you can see on the Power Supply the max wattage or the brand and model.
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#44
Autumndreams

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Looking at MB and it looks fine.
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#45
Autumndreams

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Delta Electronics, model DPS-460DB-1 A, 460W
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