Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Need help removing istartsurf from my laptop :( [Closed]

Help istartsurf removal

  • This topic is locked This topic is locked

#1
boodoo

boodoo

    New Member

  • Member
  • Pip
  • 1 posts
I've just gotten my laptop back from my mother (she was borrowing it for work while hers was getting fixed) and I have no idea what she has downloaded during that time but every time I try to open Firefox or Chrome the default web browser is some, istartsurf, crap :(

Is there anyway who can tell me how to uninstall it or if I need a specific program to do so?

I want to fix it ASAP, I just feel like I shouldn't even use the internet on my laptop (I'm using my mobile phone internet right now) whilst that is the default homepage.
  • 0

Advertisements


#2
Biscuithd

Biscuithd

    Trusted Helper

  • Malware Removal
  • 2,573 posts

If you can, try to perform the following steps and post the logs.

 

51a5d669693dd-icon_OTL.png Scan with OTL

Please download OTL by OldTimer and save the file to your desktop.

  • Right-click on 51a5d669693dd-icon_OTL.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Make sure that Scan All Users, LOP check and Purity check are ticked.
  • For 64-bit systems only - make sure that Include 64-bit option is also ticked.
  • Sections Processes, Modules, Services, Drivers, Standard Registry are set to Use Safelist.
  • Section Extra Registry is also set to Use Safelist.
  • Under the Custom Scans/Fixes bar in the box paste in the following:

    BASESERVICES
    /md5start
    rpcss.dll
    /md5stop
  • Push Run Scan and wait patiently.
  • Two notepad windows will be opened after this run: OTL.txt (maximized) and Extras.txt (minimized).


Please include the content of both logfiles in your next reply.
  • 0

#3
Biscuithd

Biscuithd

    Trusted Helper

  • Malware Removal
  • 2,573 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






Similar Topics


Also tagged with one or more of these keywords: Help, istartsurf, removal

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP