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HELP PLEASE! [Closed]

computer help

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#1
Vatona

Vatona

    New Member

  • Member
  • Pip
  • 1 posts

My java update came up and my granddaughter was on the computer, she went to start typed in java, clicked on the word Java and it said open with and she clicked on windows, all my icons changed to e.. now when I go to open anything it takes me to the download mgr. asks me if I want to run or save?

It doesn't matter what I click on it just keeps coming up. How do I fix this issue??

Thanks!


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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
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Hi sorry for the delay, I will need a look at your system

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

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#3
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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