[Dashing star]

Today for the first time i got the BSOD.

My pc is desktop running windows 7 64-bit.

I have Norton v11 antivirus protection and google chrome web browser.

80GB hard disk, MSI motherboard, 1GB RAM, (If you need further info please ask me)

 

I unable to read the Blue screen as it appears for 2 seconds (the line which i see is dumping physical memory but not sure)

and then my pc restarts and i got this message

 

 

Windows has recovered from an Unexpected shutdown

 

Problem signature:

Problem event name: Blue screen

OS version : 6.1.7600.2.0.0.256.1

Locale ID: 1033

 

Additional Info about this problem:

 

BCCode : 3b

BCP1 : 00000000C0000005

BCP2 : FFFFFF960002E03D6

BCP3 : FFFFFF8800279DD70

BCP4 : 0000000000000000

 

OS Version:6_1_7600

product:256_1

Files that help describe the problem:

c;\windows\Minidump\052715-35786-01.dmp

c:\Users\star\Appdata\local\Temp\WER-106439-0.sysdata.xml

 

 

 

Note: But when i try to open minidump it shows access denied. I dont know what to do..

Please help me

 

[Advertisements]

Dashing star,



Copy the files to a different location (like your desktop) and try again.

If you still do not have access, try the following (be sure to backtrack these steps to turn UAC back on, afterwards):
 

Disable UAC on Windows 7

Windows 7 makes it much easier to deal with UAC settings, and in fact you don’t have to completely disable UAC if you don’t want to. Just type UAC into the start menu or Control Panel search box.

You can simply drag the slider up or down, depending on how often you want to be alerted.

If you drag it all the way down to the bottom, you’ll have disabled it entirely.

Try posting the minidumps for us, again. 

[Fusionbomb]

Dashing star,



Copy the files to a different location (like your desktop) and try again.

If you still do not have access, try the following (be sure to backtrack these steps to turn UAC back on, afterwards):
 

Disable UAC on Windows 7

Windows 7 makes it much easier to deal with UAC settings, and in fact you don’t have to completely disable UAC if you don’t want to. Just type UAC into the start menu or Control Panel search box.

You can simply drag the slider up or down, depending on how often you want to be alerted.

If you drag it all the way down to the bottom, you’ll have disabled it entirely.

Try posting the minidumps for us, again. 

[Dashing star]

thank you i try this and post the result back!

[Dashing star]

My dump file is here

http://www60.zippysh...C2FmM/file.html

[Fusionbomb]

Best Answer

What was going on when the BSoD happened?  Has it happened anymore, or just that one time?

Can you verify for us that your video card has the most up to date drivers installed?

 

If you continue to experience BSoDs, try removing and reseating all cards, memory, and cables (both ends when possible) - actually
remove and replace - do not just snug (on a PC) and clean out the dust bunnies and vents. On
a laptop about all that can be done is re-seating the memory and clean the vents.

More info on this type of BSOD - HERE.

 

Keep us informed.  Good luck! 

[Dashing star]

Thank you fusionbomb,

Unfortunately all the dumb files got deleted during disk cleanup..

but it happen only one time still my pc running good.

No external card only onboard i updated it 3 months back..

Thanks for the link.. it helps to know some information..

Regards

[Fusionbomb]

No problem.

I wouldn't worry too much about it unless it happens again, in which case now you're supplied with some ideas and if you still need help just let us know!