Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Unwanted desktop Malware label [Solved]

malware trojan Malware

  • This topic is locked This topic is locked

#1
Noodlesathome

Noodlesathome

    Member

  • Member
  • PipPip
  • 10 posts

Normally cautious about what i download and with good anti virus software and additional Malwarebytes Anti-Malware & Hitman Pro I have suddenly inherited a label which shows in the bottom right corner of the desktop, quite sizeable and does not respond to mouse clicks and remains static on the desktop. The label says

 

Fix common PC problems

Reduce problems with your printer, scanner,

sound or network connection

 

I have tried all my anti malware scans and even Microsoft Malicious removal tool but they do not find it. (Windows 7 Home)

 

Has anyone suggestions please to get rid of this unwanted nuisance - thank you


  • 0

Advertisements


#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi first I will need to take a look see

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please attach both logs generated.

  • 0

#3
Noodlesathome

Noodlesathome

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts

I appreciate your response but i responded to the advice given by RobDood (who had a similar message) to uninstall AVG and the message actually disappeared half way through the uninstallation.  So leaving little doubt as to its origin.   I have since restored AVG and the message is absent.   Had this not worked I would of course have followed through with your own request for information.  Thank you.


  • 0

#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
If you are happy then I will close
  • 0

#5
Noodlesathome

Noodlesathome

    Member

  • Topic Starter
  • Member
  • PipPip
  • 10 posts

Yes thank you the Forum has been of great help


  • 0

#6
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.


  • 0






Similar Topics


Also tagged with one or more of these keywords: malware, trojan, Malware

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP