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wont download, upload, and installers wont work [Solved]

wont download upload installers malware virous

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#31
Chef April

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It is working, taking some time as expected, but I am getting this a lot. Just FYI

PS thanks a lot for your help so far

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#32
BrianDrab

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Please make sure any critical documents are backed up. It appears your hard disk may be going bad. We'll check that after the scan.


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#33
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C:\FRST\Quarantine\C\Users\JOHN THE MAN\AppData\Local\AnyProtectScannerSetup.exe.xBAD Win32/VOPackage.BC potentially unwanted application
C:\Users\JOHN THE MAN\AppData\LocalLow\Sun\Java\jre1.8.0_31\java_sp.dll a variant of Win32/Bundled.Toolbar.Ask.M potentially unsafe application
C:\Users\JOHN THE MAN\AppData\Roaming\Real\Update\UpgradeHelper\RealPlayer\14.00\agent\stub_data\askrt_en.cab a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application
C:\Users\JOHN THE MAN\Downloads\WinThruster_2014.exe Win32/Systweak potentially unwanted application
C:\Users\JOHN THE MAN\Downloads\old downloads folder\ac3filter_2_6_0b.exe Win32/OpenCandy potentially unsafe application
C:\Users\JOHN THE MAN\Downloads\old downloads folder\cheat engine setup.exe MSIL/Soft32Downloader.C potentially unwanted application
C:\Users\JOHN THE MAN\Downloads\old downloads folder\CheatEngine63.exe Win32/InstallMonetizer.AQ potentially unwanted application
C:\Users\JOHN THE MAN\Downloads\old downloads folder\Drivers.exe a variant of Win32/AdWare.iBryte.AL application
C:\Windows.old\windows\SysWOW64\config\systemprofile\AppData\LocalLow\Vgrabber\ldrtbVgra.dll a variant of Win32/Toolbar.Conduit.P potentially unwanted application
C:\Windows.old\windows\SysWOW64\config\systemprofile\AppData\LocalLow\Vgrabber\tbVgra.dll a variant of Win32/Toolbar.Conduit.P potentially unwanted application

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#34
BrianDrab

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Thanks. Please do the following.

 

Retrieve System Information
1. Download Speccy to your desktop. The setup file will be named spsetup126.exe or something similar.
2. Double-click on this file and install it. Note: Please ensure that you uncheck any foistware  that may be presented during the install (i.e. Chrome Browser install).
3. When the program opens it will retrieve some information regarding your system.
4. Once it's done, select the File menu and choose Publish snapshot. Answer Yes to the confirmation message.
5. On the next screen that comes up, choose the Copy to Clipboard button and paste this link in your next reply.


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#35
Chef April

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I clicked NO on the free ccleaner download, but the speccy program is now running


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#36
Chef April

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http://speccy.pirifo...xdxmdGWb3tdI5hX


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#37
BrianDrab

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Thanks. It's another potential indicator that your hard drive is going bad.
 

 


S.M.A.R.T
Status: Bad
 

Attribute name: 
Reallocated Sectors Count
Real value: 2,047
Current: 1
Worst: 1
Threshold: 50
Raw Value: 00000007FF
Status: Bad

 

 

 

Please do the following.

Step#1 - ChkDsk Scan
1. Right-click your Start button and select Command Prompt (Admin). Answer Yes to allow if the User Account Control dialog comes up.
2. You should now have a black window open that you can type in to.
3. Please type chkdsk and then press enter.
4. Chkdsk will start to run. Please allow it to finish. You will know it is running when you see text as follows.
Chkdsk.JPG
 
5. Download ListChkdskResult.exe by SleepyDude and save it on your desktop. If it's already downloaded to your desktop, just skip this step.
6. Right-click this file and select Run as administrator (Allow if prompted) and a text file will open (and also be saved on the desktop as ListChkdskResult.txt).
    Please copy the contents of this file and paste into your next post.

 


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#38
Chef April

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ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
 
------< Log generate on 2/3/2016 8:29:11 PM >------
Category: 0
Computer Name: DarinsWorkcomp
Event Code: 26212
Record Number: 1844
Source Name: Chkdsk
Time Written: 02-04-2016 @ 04:27:19
Event Type: Information
User: 
Message: Chkdsk was executed in read-only mode on a volume snapshot.  
 
Checking file system on C:
The type of the file system is NTFS.
Volume label is TI106033W0C.
 
WARNING!  /F parameter not specified.
Running CHKDSK in read-only mode.
 
Stage 1: Examining basic file system structure ...
                                                                                       
                                                                                       
  349184 file records processed.                                                        
 
File verification completed.
                                                                                       
                                                                                       
  5613 large file records processed.                                   
 
                                                                                       
                                                                                       
  0 bad file records processed.                                     
 
 
Stage 2: Examining file name linkage ...
                                                                                       
                                                                                       
  491948 index entries processed.                                                       
 
Index verification completed.
                                                                                       
                                                                                       
  0 unindexed files scanned.                                        
 
                                                                                       
                                                                                       
  0 unindexed files recovered to lost and found.                    
 
 
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
                                                                                       
                                                                                       
  71383 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
                                                                                       
                                                                                       
  36922168 USN bytes processed.                                                           
 
Usn Journal verification completed.
 
Windows has scanned the file system and found no problems.
No further action is required.
 
 474098687 KB total disk space.
 246894120 KB in 271898 files.
    210544 KB in 71384 indexes.
         0 KB in bad sectors.
    471495 KB in use by the system.
     65536 KB occupied by the log file.
 226522528 KB available on disk.
 
      4096 bytes in each allocation unit.
 118524671 total allocation units on disk.
  56630632 allocation units available on disk.
 
-----------------------------------------------------------------------

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#39
BrianDrab

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Looks OK. How's your machine running now? Let's also do the following.
 
SFC Scan

1. Right-click on the Start w8start.png button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.


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#40
Chef April

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ok im doing that, i did hit dont remind me again on the hard drive pop up cuz it was annoying. how about those virous threats from eset that were there should they be gone?? 


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#41
BrianDrab

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They are all either quarantined already (and will be removed in a later step) or were in non-active parts of the system (i.e. Windows.old).


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#42
Chef April

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here is the cbs zip

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  • Attached File  cbs.zip   663.9KB   361 downloads

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#43
BrianDrab

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Looks good. How is your machine doing now?


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#44
Chef April

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a lot better, especially after the windows 10 switch over as it gave me back the drivers from the uploaders, downloaders, and installers. 

i am a lil wooried about the drive, and hopefully the return of that mean ol nasty bugs it had. lol


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#45
BrianDrab

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OK good. The adware/malware has been removed from the system. Let's do another check on your disk and then tidy up.

 

JcJ91sx.pngGSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

 

  • Download GSmartControl and save it on your Desktop;
  • Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe;
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
    info_failing.png

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