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Windows 7 Black Screen virus [Solved] [Closed]


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#61
filipfilip

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#62
Essexboy

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Could you download and run Seatools from here...http://www.seagate.c...ols-win-master/

Use the short test
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#63
filipfilip

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What next?Qxa4ePS.png


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#64
Essexboy

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OK finally could you check the cable between the computer and monitor, ensure that it is secure and both plugs look OK with no apparent damage


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#65
filipfilip

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Both looked fine except for a large amount of dust 


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#66
Essexboy

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Clear the dust... Then run the system as normal and let me know how it is behaving.. 

 

Also do you have any minidumps at C:\windows\minidumps ?


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#67
filipfilip

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So it just happened again so I restarted my computer and now it's displaying the Windows 10 startup screen with the loading indicator. It's been 5 mins which will probably stretch out to a few hours if it even starts.
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#68
Essexboy

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Can you hear the fan running ? are the vents clear
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#69
filipfilip

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I can see and hear the fan running through the case, the graphics card's light are on.

There is an alarming amount of dust coated on the fan.

 

After having switched my computer off for 45 minutes it juts turned on normally now. 


Edited by filipfilip, 10 April 2016 - 12:03 PM.

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#70
Essexboy

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OK you need to give your system a good cleaning to remove the dust as it is a transient overheating problem


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#71
filipfilip

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Removed all dust, has not crashed since however it has not been on for a prolonged period of time yet


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#72
Essexboy

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I think that the system is basically sound but you do need to keep an eye on temps for a bit and ensure that vents and fans are clear :)


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#73
filipfilip

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Unfortunately it has already crashed once today after about an hour of use and just crashed again. The first time I left it for about 45 mins(turned off) and then it started normally which is what I plan to do it now. Just launched without having to wait any time

Edited by filipfilip, 12 April 2016 - 02:34 PM.

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#74
Essexboy

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Have you had a look at the CPU fan to ensure that is clear as well https://www.ifixit.c...System_Cleaning
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#75
filipfilip

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Yes, however I have only hoovered it and not removed the fan which the article suggests. Ill do that tomorrow


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