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Windows 10 won't boot - IBM rapport error

Started by pedroaguiar , Oct 24 2016 05:55 PM

windows 10 ibm boot

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#1
pedroaguiar

Posted 24 October 2016 - 05:55 PM

New Member

Member
1 posts

Hi,

I am having problems starting my windows 10 enterprise machine because of IBM rapport.

Your PC/Device needs to be repaired.

It will not start in normal mode.
It will not start in safe mode.
It blue screens with the file name : file: \WINDOWS\System32\Drivers\RapportKE64.sys
Error code: 0xc000000d

I can't run Farbar since I can't start windows. I contact IBM but they don't seem to have much information.

They say I could delete the Drivers\RapportKE64.sys, but how do I delete it?

Regards,

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