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System Restore window "PC Performance & Stability analysis rep


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#166
maezhou

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I still encountered the bluescreen after doing Step 2: Configure Selective Startup options.

Note: On doing Step 2, I was not able to do item#5 (Click Disable All, and then click OK) because [Disable All] is grayed out. And it's grayed out because nothing on the list of Services were checked.

There was no prompt to restart when I clicked on [OK] so I just restart the machine manually.
I tried restarting on Normal Mode, but got the bluescreen again.
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#167
Essexboy

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With the amount of problems you are still experiencing I would consider a re-install after backing up the data you require. As the damage appears extensive
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#168
maezhou

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How do we do a reinstall?
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#169
Essexboy

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Do you have your windows CD ?
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#170
maezhou

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No. Don't have it/them.

Can I try to reboot the computer and press then hold F8
At the menu that appears select Last known good, then reboot?
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#171
Essexboy

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You could try that first

Meanwhile I will have a rummage
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#172
maezhou

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Holding down f* and choosing Last Known Good didn't worked.
Still got the BSOD on reboot.
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#173
Essexboy

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What is the make and model of your computer
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#174
maezhou

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Make: Sony Vaio
Product Type: VGN-NR260E-W/PDC
Model: VGNNR260E
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#175
Essexboy

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First thing to do is back up all the data you want to keep to either a cd or usb drive

Holding alt + F10 at boot will start the factory restore process but it may bring you to a menu first - if so what options are available on it ?
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#176
maezhou

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Took some time to do a back up of the most recent files on my hard drive.

Here are the Options on VAIO Recovery Center
- Windows System Restore
- VAIO Hardware Diagnostics
- Restore C: Drive
- Rescue Data
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#177
Essexboy

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Restore C: Drive is the command to do a full re-install of your system back to factory settings, my understanding is that it should take no longer that 30 minutes
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#178
maezhou

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This is the Restore C:Drive screen:
VAIORecovery_ResctoreCDrive.jpg

I'll go ahead and do the restore.
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#179
maezhou

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Wait, can't we do the Windows System Restore?

This is the screen for Windows System Restore:
VAIORecovery_WindowsSystemRestore.jpg

Edited by maezhou, 29 November 2011 - 03:00 PM.

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#180
Essexboy

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It depends on how far back you can go... But there is no harm in trying that first
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