[urgenthelp]

Is this your motherboard HERE?
If so I see the memory slots are colored so you would have to make sure that the memory is in the blue slots first and then if you have 2 other modules they would go into the white slots.

indeed i place both into the blue slots

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OK and what does the total memory show?

[rshaffer61]

OK and what does the total memory show?

[urgenthelp]

I don't have both in now because it crashes, but when i do its 4gb but right now its 2gb

[rshaffer61]

OK that bothers me. If you switch the modules out so the system is running off the other 2 gig module does it work then?

[Macboatmaster]

when i looked at the ram stick it wasn't clipped it properly so i clipped it in

If that was the case it is 99.9% certain that there lay the problem

[rshaffer61]

How did I miss that response? Good catch Macboatmaster.

[urgenthelp]

i think we may have confusion, i checked if it wasn't clipped in ages before any problem that was when it said 2gb and it was slow, when i did get it clipped in it said 4gb and thats when the crashing began. I took it for a while but then like i was recommended to do i took one out and it stopped crashing but it is too slow and not good enough to play games. I have now checked with both sticks individually and they work perfectly, so there is a underlined problem when i try to use both. They are identical so i have no clue what is wrong.

[Macboatmaster]

In that case - we may presume, may we not that the second stick of ram was left unclipped on purpose, so as it did not crash.

If both sticks work perfectly when only one is inserted, then ignoring for the time being. the VERY slight chance that one of the ram slots is defective, you can safely presume that the ram you have will not work on that motherboard when used in dual channel

This is NOT unusual. That is WHY motherboard manufacturers test ram, with their boards it does not mean that the tested ram is the ONLY ram that will work.

Your ram is NOT on the tested list.

Apache ram is but NOT in that configuration.

HOWEVER having looked at the motherboard you MAY have the ram in the wrong slots
If you do not have the motherboard manual, download it from here and check which blue and which white are to be used to populate with one stick in each.



http://download.giga...tpm)_v2.3_e.pdf

I have downloaded it for you see page 16 Section 1.4.1.

From the processor to the right hand edge of the board the slots are numbered 2, 1, 4 and 3

when using dual channel with two sticks insert then in 1 (ONE) and 3 (THREE). THE WHITE SLOTS

That is the second slot from the processor and the last slot. and unless I am mistaken which I do not think I am, those are the white slots.

From motherboard manual

when enabling Dual Channel mode with two memory modules, be sure to install them in the DDR3_1 and DDR3_3 sockets.





If that does not work place one stick in slot 2 and one stick in slot one., and you will still have the 4Gb but in single channel

[urgenthelp]

I installed both with dual channel and both In slot 1 and 2. Even without dual channel and just in Slot 1 and 2 it still crashes.

[Macboatmaster]

Well as it does NOT crash with ONE stick in and BOTH sticks have been tested and MEMTEST over all eight passes does not show anything, although MEMTEST is excellent it is NEVER 100% totally reliable, but the proof I think is that it does not as I have said crash with one stick.

You say that the settings for the ram are AUTO in BIOS, so if you are correct and I am sure you are, then it is not due to ram settings of voltages etc.

The ram is NOT as I said on the list of ram checked by the motherboard manufacturers although Apacer ram is, that particular ram is not.

Sometimes it is a well known fact that ram that is still NOT in itself defective will not work in certain configurations with a given motherboard and processor

I would, if it was me, simply change the ram, but that is easy for me to say, as I have the stock to do that.

If you are able to try ram from a friend who happens to have the required quantity and specification and then if that works OK I presume you would be willing to buy the same.

I cannot be certain of course but my bet is that two sticks of the tested ram would prove to be OK

Use this Apacers memory search for your motherboard

Simply select Gigabyte and scroll to your model

http://eu.apacer.com...t/memory-search

and then compare the results with what you have please

[urgenthelp]

Well, I am looking to fill all 4 slots with memory for a total of 8gb and am willing to buy some more ram to get it to stop crashing. However it is really hard for me to know which 4 2gb sticks will work as there are many different things like pc 10600 and pc 8500 which i don't know what that stat is used for. + I was using the website you provided but there is 4 different GA-P55-US3L. I did look at all of them and they looked to be the same as the memory was the same, Do you recommend me to buy 4 2gb sticks that are listed under my motherboard from apacer? As i am not sure what ones to buy. All i know is this point i want to get 4 sticks of 2gb to fill up the slots and to work perfectly fine without crashes but i do not know which company is good for buying RAM and which will work in my pc. thanks.

[Macboatmaster]

1. I think you will find that the ram is the same recommendations for each of those boards.

On the left hand corner of the board, that is the edge of the board on the side on which the I/O connections are eg the opposite side to where the ram is are the words

"Design in Taipei" and next to that is the revision number - on this exmaple revision 2.3 shown as rev 2.3



2. HOWEVER having now read the whole topic again, before you proceed send me this please

Download Speccy

http://www.piriform....speccy/download

the free edition.
and send me the URL as here

http://www.piriform....file-to-the-web


3. Go into setup eg BIOS and on the screen relating to the ram check that the settings are AUTO

see your motherboard manual for the info on the BIOS screens. - downloadable from the gigabyte link

http://www.gigabyte....spx?pid=3502#ov

This means that they are not set as voltages and timings etc for overclock.

You did say when I asked before that you had checked re overclocking and it was my error NOT to ask how.

[urgenthelp]

http://speccy.pirifo...iG0nkXtvRYKAd8H <-- when performing the speccy i have 1 ram in slot 1 and the other in slot 4 just so it doesn't crash its not even nearly optimal. As i said i am looking to replace the current 2 and add another 2 for 8gb ram total just don't know which would be good. thanks again

[Macboatmaster]

1. Please do the rest of what I suggested by checking if ram settings are auto-default or voltages and timings have been set.

Your motherboard manual will help if you do not have it please download it from the link I sent.

2. From Speccy you have UAC disabled that causes all manner of problems, please re-enable and set to default

Windows Security CenterUser Account Control (UAC): Disabled

3. Also from Speccy you have Windows defender enabled. It should have been automatically disabled when you installed Microsoft Security Essentials. Please disable it. DO NOT attempt to uninstall Defender it is part of the windows 7 installation package

Windows DefenderWindows Defender: Enabled to Turn off, open the program and
To open Windows Defender

• Open Windows Defender by clicking the Start button . In the search box, type Defender, and then, in the list of results, click Windows Defender.
• Click Tools, and then click Options.
• Click Administrator, select or clear the Use this program check box, and then click Save. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

4. FROM SPECCY

VITALLY IMPORTANT

Partition 1

Partition ID: Disk #0,

Partition #1

Disk Letter: C:

File System: NTFS

Volume Serial Number: E8583631

Size: 152GBUsed Space: 149GB (99%)

Free Space: 2.86GB (1%) C DRIVE has the window system installed you are dangerously LOW on free disc space.

I am not annoyed, so please do not think for one moment that I am, we work on Geeks to Go becuase we enjoy helping people and gain satisfaction from it, but if this is simply your installation of data on the C Drive which of course is the one with Windows installed and you have allowed it to get to a stage of 1% of free space, this is surprising - as you opened your topic by saying

Hello all i personally account myself decent with the basics of computers

I consider it my fault for not checking sooner, but it is quite a basic issue. I am in fact surprised that even the chkdsk or the system file check would run. It must I suggest have been like watching grass grow for the chkdsk. It is not surprising that you say the system is slow



You need to address the issue of the free space or rather the lack of it before we continue.

Do please look as well at the BIOS screens for the ram.

I am signing off now - early start tomorrow 0530.

Will be online 1900 or so.

[urgenthelp]

Ok, Btw the free space was like that because i had just downloaded something, i have now got alot more free space. Whilst i ran all the tests and other stuff it has been atleast 20% free. All bios stats are auto default.I have disabled windows defender and enabled UAC.I think the RAM problem is simply because it is not compatible with my system as dual channel, However as i said before i am looking to get new ram but do not know which to get. Thanks again