[G_Woods]

Before when I tried to run the "Microsoft FixIt 50202" after checking the agreement checkbox and next I got no other windows, Just like it terminated, nothing else. In regular or aggressive mode.



When I tried to run the file I got Extraction error, Is Not a valid Win32 application

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You may want to see about following up on post 29 I am running out of ideas here. When the malware team has given you the all clear see if you can update then.

[rockmilk]

You may want to see about following up on post 29 I am running out of ideas here. When the malware team has given you the all clear see if you can update then.

[G_Woods]

Thanks I appreciate everything you have done. I posted in the Virus and Malware section but did not get a response.

I think I will bite the bullet and reinstall.

[rshaffer61]

Give the Malware team some time because they are extremely busy.

[G_Woods]

Give the Malware team some time because they are extremely busy.

Please don't take this the wrong way, but there have been 45 new post since mine with replies.

[rshaffer61]

If it has been more then 3 days post a link to your topic in the waiting room. I'm sorry but sometimes they do miss a topic.

[G_Woods]

Okay thank you.

[rshaffer61]

No problem and I just looked at your malware topic and you Posted Yesterday, 08:35 PM
You are still well within the time we try to get to every topic.

[G_Woods]

Thanks again, I was just in the waiting room reading and saw where it said not to post any scan results until ask to do so. Oooops, I did that so I was thinking that was what might make a difference. I am in no hurry anyway. Computer is working just unable to install MS updates.

[rshaffer61]

In your malware topic the log you posted is fine. The waiting room is nothing more then to post a short description of the issue, a link to your topic and the original post date of the topic.

[RKinner]

Just butting in here. The malware log is just the extras log. No OTL log which is why no one has picked it up. However the log is showing a lot of:

Error - 8/7/2012 1:21:57 AM | Computer Name = Whitey-PC | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk1\DR1.

so I would suggest we have hard drive issues. Sometimes you get lucky with disk check:

1. Double-click My Computer, and then right-click the hard disk that you want to check. C:
2. Click Properties, and then click Tools.
3. Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed,
4. Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?
Click Yes to schedule the disk check but don't restart yet.

Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.

When it finishes:
1. Please download the Event Viewer Tool by Vino Rosso
http://images.malwar...om/vino/VEW.exe
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:

* System
4. Under 'Select type to list', select:
* Error
* Warning


Then use the 'Number of events' as follows:


1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.


Please post the Output log in your next reply then repeat but select Application.

Do you still see the Disk error?

Also I see avast! is installed so:

Click on the Avast ball. Then click on Scan Computer, then on
Boot-Time Scan then on Settings. Change the Ask at the bottom to Move to Chest. OK then Schedule Now. Reboot and let it run a scan. It will take hours.
Once it finishes it should load windows. Click on the Avast ball and then on Scan Logs, select the Boot-time scan report then View Results. How many did it find?
In Vista and Win 7 look in C:\ProgramData\Avast Software\Avast\report\aswboot.txt or C:\ProgramData\Alwil Software\Avast5\report\aswboot.txt for a text version of the report which you can attach to a reply.


Ron

PS. Do not just REPLY to the malware post to put in the OTL log. That will take it off our radar as we look for posts with no replies. Instead click on the Edit button and add the OTL log that way.

[G_Woods]

Okay, Thank You for the additional information. I have to leave town for a few days but will work on it when I return on Tuesday.

[G_Woods]

Your computer has been cleaned of malware so I am sending you back to rockmilk for further help on the windows installer issue. I will hold off on removing my tools until I here from the tech area that they do not need any of the data we have gathered. Once they say they do not need it I will give cleanup instructions to remove the logs and tools.

Regards,
CompCav

Edited by G_Woods, 16 August 2012 - 04:50 PM.

[rshaffer61]

PM Rockmilk and let him know you have returned. I will monitor the topic while he is assisting you.

[rockmilk]

Please go here and run the fix it as admin.
http://support.microsoft.com/kb/971187

Now reboot and visit the link below but you must visit this link with internet explorer.
http://windowsupdate.microsoft.com/