[greghoffman]

ok, i updated the driver, the roll back feature button is not accesable, going to restart now and test

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now i don't have sound. when i click on the speaker icon in the taskbar, the speaker icon shows nothing but the headphone icon shows sound happening via a green bar that moves up & down.

this is the problem i had earlier when i updated the driver. i also don't have the option available to roll back to the previous driver.

it also looks like the same driver.

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Edited by greghoffman, 17 March 2013 - 07:23 AM.

[greghoffman]

now i don't have sound. when i click on the speaker icon in the taskbar, the speaker icon shows nothing but the headphone icon shows sound happening via a green bar that moves up & down.

this is the problem i had earlier when i updated the driver. i also don't have the option available to roll back to the previous driver.

it also looks like the same driver.

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Edited by greghoffman, 17 March 2013 - 07:23 AM.

[Essexboy]

OK run slim drivers again and see what option there is available for audio

If there is none then we will uninstall the device and allow windows to use a generic one

[greghoffman]

i wonder if i did this update bt mistake....

http://techrena.net/...rror-windows-7/

[greghoffman]

ran slim drivers, first it quit running. i restarted it and it told me all drivers are up to date. also got this message while running the first time before it stopped.

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[greghoffman]

i didn't see that IDT update in the list of installed updates

[Essexboy]

Darn and I nearly gave a link to the HP site for you to update the driver

Here is the link for the HP site
Click drivers and software, then enter you computer model and number

[greghoffman]

this is as far as it goes, if i click on eithe scan button, nothing happens. if i click on the two lower choices, i am directed back to page 1

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[greghoffman]

going on the highway, i'll try and be back in a couple hours

[Essexboy]

OK here is the driver for it

http://h10025.www1.h...118761&sw_lang=

Download to the desktop and run

[greghoffman]

still same problem, headphone meter is moving up & down, speakers...not

[Essexboy]

OK I have just done a test on my system .. Uninstalling the driver and then letting windows install it anew

Go to control panel > device manager
Open the sound device
Right click the device and select uninstall


Then reboot the computer
Windows will find the soundcard and start looking for the drivers


After a while it will locate the correct driver and install it

[greghoffman]

ok doing it now

shall i check the box that says delete driver too?

Edited by greghoffman, 17 March 2013 - 04:23 PM.

[Essexboy]

I did not do that on mine but then I did jump through the hoops a bit fast

[greghoffman]

same as before, headphone bar moving, speakers not