[Essexboy]

Hi Greg could you open up the yellow triangle device in device manager, screenshot it, so that I can have a shufti

For Kaspersky click the link that says report a false detection, I should imagine it will be rectified in a few hours

[Advertisements]

i'll work on that tonite, i can always read up some more on kaspersky, i'm sure there is a way to add this url as a trusted web site in the web anti virus section.

i was doing a little research online and want to play with it more as it is my av program. i never knew about the safe money option in kaspersky.

thank you

[greghoffman]

i'll work on that tonite, i can always read up some more on kaspersky, i'm sure there is a way to add this url as a trusted web site in the web anti virus section.

i was doing a little research online and want to play with it more as it is my av program. i never knew about the safe money option in kaspersky.

thank you

[Essexboy]

It is one of the better AV's on the market. Stuff will still get through but the probability of that is quite small for a general surfer

[greghoffman]

its called... intel my wifi technology: adaptor not found

i can't locate it in the device manager as all the listings there say they are working normally

i found something on the web last night but the intel website has a scan program that will not run on my machine, we tried it earlier

here is a screenshot of the icon

Attached Thumbnails

• 

[Essexboy]

The network is functioning properly though ?

Go to device manager
Open the network connection
Select the intel device then right click and select properties
Select the power tab..
Does it look like mine below ?
With allow the device to wake computer unticked

[greghoffman]

i'll look into that tonite. its probably something i'll never use but i like everything to work properly

thank you

[greghoffman]

oops, network seems fine, need to test the printer tonite too

[Essexboy]

Is it a wireless or wired printer ?

[greghoffman]

wireless

[greghoffman]

not bad, had to re set up the printer and it also fixed the my wifi problem. also re enabled scan to computer again too.

i m happy

[Essexboy]

OK lets tidy up now

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:


Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button



: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe

[greghoffman]

essexboy,

shall i disable java before creating a restore point or after?

[Essexboy]

It really depends on whether or not you really need Java.. My recommendation would be to uninstall it totally, I do not have it on any of my systems.

[greghoffman]

i guess i'm not sure what programs would require it, i saw online they released a patch yesterday for it though

[Essexboy]

I think that is the twelfth this year to date:). Generally Java is only used for online games like Pogo etc