[Essexboy]

You do have it on your system though .. Could you try that

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how do i access it?

[greghoffman]

how do i access it?

[Essexboy]

OK just checked and it looks like it is partially uninstalled, would you be prepared to try it and see if we can duplicate the slowness in the webpages

Firefox download

[greghoffman]

had the same problem with firefox, i was able to get the page to load as a HTML but i could not log in

Attached Thumbnails

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[Essexboy]

I think that confirms the flash player problem .. Now to look for a resolution

For firefox install this version
The required settings on the page are as shown


Then retry with Firefox

[greghoffman]

i downloaded the flash player for firefox after the screenshots and it worked. so, something is going on with flash player in IE.

i really don't like firefox, i have become accustomed to IE9 and yahoo.

[Essexboy]

If it works OK in Firefox then it means that I need to track down a possible solution to the Flash problem in IE. We will uninstall Firefox if you no longer wish it

[greghoffman]

ok, thank you

[Essexboy]

Uninstall firefox using Programs and Features
Put a check mark in the box that says Remove my Firefox personal data and customizations during the uninstall
Then delete this folder C:\Program Files (x86)\Mozilla Firefox

I will see what I can find out about flash problems in IE

[greghoffman]

i don't know where to access this file...

C:\Program Files (x86)\Mozilla Firefox

[greghoffman]

found this info on the web, i tried the reset and i am able to access some pages again but FB games still lock up.


http://answers.micro...fc-68b599b31bf5

[Essexboy]

One of the areas I was looking at

Two further options worth a try

1. From Safety (on the Command Bar) disable ActiveX Filtering

2. Tools>Internet Options, Advanced tab, uncheck "Enable third-party extensions". Save your changes. Close ALL open browser windows. Restart your browser.

[greghoffman]

i had disabled active x filtering last night. it helped a bit, i just unchecked the third party extensions. i don't know if that did anything yet. is it possible to go back to an older version of flash player?

[Essexboy]

Yes I will hunt one out
First use the flashplayer uninstaller to clear the programme
Then download and install V11

[greghoffman]

i am not able to install V11, i get a pop up box that asks me to search the web to find a program to open it