Need help from Heir, virus causing computer to freeze and cause blue s
Started by
groch
, Apr 26 2013 03:33 PM
#91
Posted 15 June 2013 - 06:05 AM
#92
Posted 15 June 2013 - 06:35 AM
Really need a crossed fingers smiley
#93
Posted 15 June 2013 - 06:44 AM
Still good... Now what?
#94
Posted 15 June 2013 - 06:53 AM
OK boring bit....... Start Msconfig again
1. Click the Services tab.
2. Click to select the Hide All Microsoft Services check box.
3. Tick to enable half of the drivers /services, and then click OK.
4. When you are prompted, click Restart.
If after the reboot all seems well then we know that those drivers/services are OK
If there is still a problem then run Msconfig and untick half of those that you just enabled.
If there is no problem then run Msconfig and enable half of the remaining drivers etc.. etc... until we locate the on causing the hiccups
1. Click the Services tab.
2. Click to select the Hide All Microsoft Services check box.
3. Tick to enable half of the drivers /services, and then click OK.
4. When you are prompted, click Restart.
If after the reboot all seems well then we know that those drivers/services are OK
If there is still a problem then run Msconfig and untick half of those that you just enabled.
If there is no problem then run Msconfig and enable half of the remaining drivers etc.. etc... until we locate the on causing the hiccups
#95
Posted 15 June 2013 - 07:07 AM
#96
Posted 15 June 2013 - 07:10 AM
Did we run the removal tool ? Either which do not enable that one at all
#97
Posted 15 June 2013 - 09:58 AM
OK.. So far, so good. I'll look back at the Avast removal instructions and perform that while we check out computer functionality. My bet is on the NVIDIA driver, which we have not turned on in this round. I had to step away for a bit, so I'll start the 2nd half of the drivers
#98
Posted 15 June 2013 - 10:05 AM
No problem I will have a look around about Nvidia
#99
Posted 15 June 2013 - 01:02 PM
OK, I'm back. The version of Avast that I just uninstalled was 4, which seems a bit odd (an older version). Moving on to the 2nd half of the drivers now.
#100
Posted 15 June 2013 - 01:07 PM
Just enable half of the remaining ones that will then whittle down the culprit
#101
Posted 15 June 2013 - 01:38 PM
I get it. Half of the remaining half.
#102
Posted 15 June 2013 - 02:21 PM
That right .. Hence the boring bit
#103
Posted 16 June 2013 - 06:22 PM
Half of the remaining half (75%) enabled and all seems to be OK. In the remaining 25% are two drivers I am going to hold off on enabling, NVIDIA and Display Fusion. So far this weekend, the computer has run flawlessly.
#104
Posted 16 June 2013 - 06:24 PM
Sorry, Display Fusion was enabled during the first 50%, so that's OK
#105
Posted 16 June 2013 - 10:07 PM
All drivers have been clicked back on except for the NVIDIA Display Driver Service. The computer has run with no issues all weekend. At this point I'm OK with letting the system run as it is and see if we get any freezes. I'm ready to not enable the NVIDIA driver, even though I've not proven enabling the driver will cause the freezes.
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