[Lexy610]

Its OK .. I almost started panicking lol

Edited by Lexy610, 18 May 2014 - 11:58 PM.

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There is no need to update any of the drivers indicated as those programs are running OK, You should not install Beta Drivers, at any time, they are experimental, meant for testing to find bugs and at some time would become Certified and then OK to use.

 

 

There are no indicators yellow or red flags in device manager.   Pleas right click on each device driver (in turn) under the - sign, > click properties.   each one should show enabled, and, "this device is working properly."

[iammykyl]

There is no need to update any of the drivers indicated as those programs are running OK, You should not install Beta Drivers, at any time, they are experimental, meant for testing to find bugs and at some time would become Certified and then OK to use.

 

 

There are no indicators yellow or red flags in device manager.   Pleas right click on each device driver (in turn) under the - sign, > click properties.   each one should show enabled, and, "this device is working properly."

[Lexy610]

I have done that. Just did that about 20 min ago and it all says "this device is working properly."... Everything under "sound"

Edited by Lexy610, 19 May 2014 - 12:50 AM.

[iammykyl]

OK, I always find sound issues to be a pain. I would like to get that sorted before cleaning up the system, so, please, any followers with ideas,    

[Lexy610]

I went to the Microsoft website and ran the "fixit" tool .. and this is what it found ..

 

 

Windows Audio Playback Troubleshooter Publisher details

Issues found

Audio device muted

Fixed

Unmute audio device

Succeeded

Issues checked

Check audio device

Checked

One or more audio services are not running

Checked

Low audio device volume

Checked

Audio device isn't set as default

Checked

Issues found Detection details

6

Audio device muted Fixed

Audio can't play if the device is muted.

 

Issues checked Detection details

6

Check audio device Checked

There might be a problem with your audio device.

 

6

One or more audio services are not running Checked

Both the Windows Audio and the Windows Audio End Point Builder services must be running for audio to work correctly. At least one of these services isn’t running.

Start required audio services

Not Run

 

Start the Windows Audio and the Windows Audio End Point Builder services.

6

Low audio device volume Checked

Audio device volume might be too low to hear.

 

6

Audio device isn't set as default Checked

The default audio device is usually used to play sounds on your computer.

 

Detection details

Collection information Computer Name: LEXY Windows Version:

5.1

Architecture:

x86

Time:

5/19/2014 12:21:50 PM

Publisher details

Windows Audio Playback Troubleshooter Repair computer sound problems when your computer cannot play audio or when sound is muted in Windows. Package Version:

2.2

Publisher:

Microsoft Corporation

 

 

 

 

 

However .. I checked everything before running this tool and made sure if the volume was unmuted and on high so I don't know why it says it was muted and the volume too low.

Edited by Lexy610, 19 May 2014 - 11:55 AM.

[Lexy610]

OK .. should we go forward and cleanup the computer until someone comes up with a resolution to my sound problem??

[iammykyl]

Apart from having no sound, is the systme running OK?

 

Verify you have the Reaktek HD Audio Manager installed on your system. You should see the Realtek HD Sound Effects Manager icon on the Windows Taskbar or in the Control Panel.   If present in the control panel, please click and follow the prompts, be sure to set it as the default.

[Lexy610]

Yes system is running smoothly ..

 

As far as "Reaktek HD Audio Manager" Where exactly will I find that ...

 

I am in Control Panel and don't see anything named "Reaktek HD Audio Manager" ....

 

Should I check my Installed programs??

[Lexy610]

I see "Realtek High Definition Audio Driver" in my installed program folder ... Don't see it anywhere else ...

[iammykyl]

Yeas, check installed programs.

You also have a program, "Mixer", what does it do?

[Lexy610]

Mixer? Have no idea .. i see it in my installed folder as well but have no idea why and what it does ....

[iammykyl]

Please click it, resutls"

[Lexy610]

Click "mixer" in the installed program folder??

 

Clicked on it ... Nothing happens. I only see Used: rarely, size: 1.36 MB, last used on: 12/22/2007 ... also have option to remove and change.

[iammykyl]

Look for Mixer from the start menu, > programs, > then click

[Lexy610]

Hi found it under a folder named "CREATIVE" ... Once I clicked on it .. its a mixer like to control volume for wave, midi synth,cd audio, line-in, etc .. none of the volume control is on mute.