We recently installed a new router, and all of the computers and devices in our house have been able to connect to the internet EXCEPT my laptop.
When I turn on my laptop, my internet says “Unidentified Network. No Internet access.” I have researched and tried many solutions online, but none have seemed to work.
Here's what I see: http://tinypic.com/r/j808t3/8
I’ve tried starting my computer in safe mode with networking, and it still won’t connect.
The internet works if I connect my laptop directly to the router.
At this point, I have no idea what to do.
Any help would greatly be appreciated.
Here is my laptop’s info:
Windows 7 Home Premium, 64-bit
Dell Inspiron 3521
Intel Core i3-3227U CPU