OK. it just looked like you had the order of the steps mixed up.
Yes, try the new Disc.
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Best Answer Elton yu , 04 November 2015 - 06:06 AM
HEY GUYS any of you still around? So i got my laptop checked and my brothers gonna take it to the shop to replace the dam harddrive (it was the harddrives fault as said by a technician... Go to the full post »
OK. it just looked like you had the order of the steps mixed up.
Yes, try the new Disc.
tthe link dosnt wwork for me
it says ccnt connect
That site is down for the moment.
You said
I havnt made a usb recovery stick yet,but the recovery CD is new
Did you perform the instruction in reply #208?
When working on the laptop hardware, always, turn off, disconnect from the wall socket, remove the battery. > Then,
Reattach the HDD, > reinstall the battery, reconnect to the wall socket. > Then,
making sure the Recovery CD is in the optical drive.
Start the Laptop, press the F key to bring up the boot manager, > boot to the CD. Report results.
Edited by Elton yu, 12 May 2015 - 07:10 PM.
Wait just to be clear repair disc=recovery disc
Right?
Yes, the new one you made.
We know that your optical drive is working, so if the recovery Disc gets stuck at "Loading Files", just leave it sit there for about half an hour.
If it remains stuck, my opinion is that the drive has so much Data corruption, or physical damage, that you may need to replace the drive.
As you cannot read the product Key from the sticker, you will need to contact Dell Support and request media recovery discs from them. The disc will contain a new product key, (you can't see it) but during installation the OS will be automatically activated.
Before actually buying a new drive, When you get the Dell disc/s, try using them first. You may be lucky and the OS installs OK.
> http://www.dell.com/...c=us&l=en&s=dhs
GUYS I HAVE GOOD NEWS
I removed the harddrive and pushed the repair disc in,this is what happened
Please reply ASAP,
if it was me, at this step (your post 203 :- http://www.geekstogo...14#entry2500703) i'd make sure the dot was in the top position to use recovery tools, then carefully insert the hard drive back into the laptop so it's firmly attached, it's hot swappable so no damage should occur, then hit the next button and see what happens, with luck you may find it will try to find and repair the os even though it isn't listed in the open window.
Edited by terry1966, 14 May 2015 - 05:10 PM.
Good idea terry196. If it fails, we will then look at trying to save files using a live Linux CD.
So i should click on the top dot then turn the laptop off and reattach the hdd?
Don''t turn the laptop off, after you click in the top position to "use recovery tools...," carefully reattach the HDD then click the next button. (this is safe to do)
let us know if another screen appears.
whoa stop, don't do that.
if you need to remove the keyboard to install the hard drive then that suggestion is no good to you, i assumed all you had to do was gently turn the laptop over and insert the hard drive into the back.
laptop hard drives are usually easy to get to by just undoing a single screw and removing the cover like this.
sorry i didn't check what laptop you have and how the hard drive is fitted before i made my suggestion.
because you have to do more than that then no never work inside a laptop with the power and/or battery connected, it's really not safe for either you or your laptops hardware.
Edited by terry1966, 15 May 2015 - 06:43 PM.
Could a magnetic screw driver interrup or damage data on my hdd?
not usually, i use magnetic screw drivers all the time to work on pc's and laptops and have never lost any data because of them but any magnet near the hard drive can cause data loss if it's powerful enough.
to be honest i think your best option now is to connect the drive to another pc and save any data on it you can, then go to the hard drive makers web site and download their hard drive diagnostic software and run it and check if it can repair that hard drive before trying it again in the laptop, maybe you'll then have better luck trying to run the repair disc with it fitted.
Edited by Elton yu, 16 May 2015 - 11:07 AM.
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