hello, i use a HP ENVY dv4 with core i5, 2.5ghz, 6GB RAM and a 750GB HDD. I recently did a fresh installation windows 8.1 because i was having some problems with previous windows 8 but the problem still persists. The problem was that it was unable to sleep, when i put it to sleep the screen just goes off for about 3 seconds then it comes on again. I also noticed that my hard disk space decreased after each restart. so i did a clean installation of windows 8.1, after the installation i noticed it still didnt sleep, asides that my keyboard is really messing up. when i try to type it presses other buttons in conjunction which i didnt press For example i press "L" it just locks my screen and i understand that the "windows button + L" locks the screen. Because of all that i cant really use my pc the way i want, even with it is difficult.
Please i'd really love to hear suggestions of what i could do about it. Thank you!

Windows 8 PC malfunctioning, software or hardware problem?
#1
Posted 07 May 2015 - 08:43 AM

#2
Posted 08 May 2015 - 06:34 PM

How did you do the clean install, what tutorial did you follow.
Where did you get the Windows 8.1 iso to install with?
Are all updates installed?
#3
Posted 10 May 2015 - 07:48 AM

How did you do the clean install, what tutorial did you follow.
Where did you get the Windows 8.1 iso to install with?
Are all updates installed?
I wiped all previous partitions and deleted them merging them into one then i installed the OS on the single partition. I didn't follow any tutorial as i knew what to do and how to. I got the iso from a friend. Its windows 8.1 single language. I think he said he got it from microsoft's website. Yes all updates have been installed.
#4
Posted 10 May 2015 - 10:51 AM

Try this from a Elevated Command Prompt the next time you try to sleep the computer and it wakes on it's own:
powercfg /lastwake
It reports information about what woke the system from the last sleep transition.
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